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TikTok

Short-form video platform with ads

Machine Learning Engineer - E-commerce Merchant Growth, LLM & Agentic Systems

Applied Machine Learning +1Confirmed live in the last 24 hours
Full-timeSan Jose, CA, USAIn-person

About the Job

Requirements

  • A Master’s or PhD degree in Computer Science, Artificial Intelligence, Statistics, Operations Research, or a related field, with experience in data mining or deep learning.
  • A solid understanding of machine learning and deep learning fundamentals, including classification, regression, natural language processing, and model optimization.
  • Strong programming skills in Python and familiarity with machine learning frameworks such as PyTorch or TensorFlow.
  • Demonstrated ability to connect algorithms with business impact.
  • At least 2 years of experience as a machine learning engineer, ideally in natural language processing, recommendation, marketing, or growth algorithms.
  • Experience in applied large language models, multi-agent systems, or retrieval-augmented generation pipelines is preferred.
  • Published work in top-tier conferences such as KDD, NeurIPS, ICML, SIGIR, WSDM, WWW, AAAI, IJCAI, or RecSys, or success in machine learning competitions, is preferred.
  • Hands-on experience in e-commerce or other large-scale, data-intensive production environments is preferred.
  • Passion for building agentic systems that drive real-world business outcomes is preferred.

Responsibilities

  • Develop and deploy deep learning and large language model-powered systems for merchant operational tools and global e-commerce growth scenarios.
  • Leverage large-scale e-commerce data to power agentic systems that generate actionable insights, including customer relationship management content generation, store decoration, automated email replies, and outreach optimization.
  • Use machine learning models to predict seller performance, identify growth gaps, and provide agent-based recommendations for campaign design, pricing, and promotions.
  • Collaborate with product, data science, and operations partners to design and deliver 0-to-1 projects that reshape merchant growth across key categories.
  • Build lead-scoring models, merchant tiering algorithms, outreach optimization systems, and knowledge graphs to enhance onboarding and retention efficiency.
  • Apply data mining and predictive modeling to optimize product pricing, promotion, and traffic allocation strategies.
  • Communicate technical insights to technical and non-technical stakeholders.

Desired Qualifications

  • Experience in applied large language models, multi-agent systems, or retrieval-augmented generation pipelines.
  • Published work in top-tier conferences such as KDD, NeurIPS, ICML, SIGIR, WSDM, WWW, AAAI, IJCAI, or RecSys, or success in machine learning competitions.
  • Hands-on experience in e-commerce or other large-scale, data-intensive production environments.
  • Passion for building agentic systems that drive real-world business outcomes.

About the Company

TikTok

Short-form video platform with ads

TikTok is a short-form mobile video platform that lets people create, discover, and share quick videos. Users upload vertical clips, edit them with built-in tools, and browse a personalized feed powered by an algorithm that highlights relevant content. Advertisers can use in-feed ads, branded hashtags, and the Business Center to plan and measure campaigns, making it easy for brands to reach a global audience. Its goal is to inspire creativity and bring joy by helping people express themselves and by connecting brands with a wide audience.

Company size
10,001+
Company stage
Grant
Total funding
$740K
Headquarters
Santa Monica, CA
Founded
2016

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