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StepStone Hospitality

Manages hotels and restaurants for property owners

Server AM/PM

Dining, Bar & Counter ServiceConfirmed live in the last 24 hours
Full-timeTampa, FL, USANo salary listedIn-person

About the Job

Requirements

  • Proven working experience in a relevant field.
  • Helpful customer service skills.
  • Professionalism, speed, and attention to detail.
  • Ability to work independently and remain motivated.

Responsibilities

  • Greet guests warmly and enthusiastically, and assist the host or hostess with seating guests as needed.
  • Present the menu, answer questions, and make suggestions about food, service, suitable wines, and food preparation.
  • Memorize menu selections and wines, including daily specials and basic ingredients.
  • Use appropriate verbiage and etiquette, including serving ladies first.
  • Write down or memorize guest orders.
  • Relay orders to the kitchen and service bar using the point-of-sale system.
  • Observe guests to fulfill additional requests and identify when meals are complete for checkout.
  • Total bills and accept payment or refer guests to the cashier.
  • Ladle soup, portion pies and desserts, and brew coffee.
  • Clear and reset counters or tables at the conclusion of each course.
  • Clean and wipe down service and prep areas.
  • Follow cash-handling procedures.
  • Follow safe-serving regulations when serving alcoholic beverages.
  • Handle reasonable guest complaints and requests, and inform others when required.
  • Comply with health and safety regulations and act in accordance with company policies and licensing laws.

About the Company

StepStone Hospitality

Manages hotels and restaurants for property owners

StepStone Hospitality manages full-service and select-service hotels and restaurants for private and institutional owners. It takes on independent hotels as well as properties affiliated with major hotel brands, and the company works across hotels, resorts, and destination dining in U.S. hotel markets. Its operating business includes property management, food-and-beverage development, and asset management. StepStone also advises on rebranding and oversees hotel renovation or development projects, linking guest-facing operations with property investment priorities. Founded in 2009, StepStone Hospitality is headquartered in Providence, Rhode Island.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Providence, RI
Founded
2009

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