Sales Engineer

About the Company

Valon is the leading AI platform for mortgage servicing, building the AI-native operating system for regulated finance.

Before providing the system of record that powers the entire industry, we built and ran our own mortgage servicer on it. That gave us a real regulated environment to prove our technology could replace the mainframe systems servicers have used for decades. Carrington acquired that servicer and adopted ValonOS as its core platform, allowing us to focus entirely on scaling our SaaS platform.

ValonOS is now on track to power 1 in 6 U.S. mortgages across major mortgage servicers like Newrez, Carrington, and ServiceMac. Every process on the platform is structured and programmable, enabling our AI agents to perform core servicing work, like handling payments, escrow, and homeowner questions, directly within the system's controls.

We recently raised a $150 million Series D at a $2.3 billion valuation by new investor Ribbit Capital, with continued support from existing backer a16z, amongst others.

Mission

Own the technical proof and demo motion for Valon's strategic commercial deals. This person turns executive interest into credible technical validation by crafting and delivering compelling customer-relevant demos, answering technical questions about how the system works, mapping mortgage workflows to Valon's product model, and helping customers understand how Valon will work inside their real operating environment.

About the Role

As a founding member of Valon's Sales Engineering function, you'll help scale our enterprise GTM motion — leading technical discovery, crafting and delivering compelling product demonstrations, and partnering with Strategic AEs and executives to win and close enterprise deals. It's a highly consultative role that rewards deep curiosity, technical fluency, and the ability to translate complex systems and requirements into clear, actionable solutions for mortgage industry buyers.

Who You Are

• Willing and able to learn the detailed complexities of the mortgage and regulated financial-services sectors, with a track record of delivering complex technical demos to customers.

• Strong technical sales skills — you can demonstrate a product through deep technical know-how and translate it into terms customers understand.

• Strong communicator — you can connect and communicate with mortgage operators.

• A genuine partner to the sales team who takes ownership of revenue goals and the role you play in hitting them.

• A self-starter who takes initiative and thrives without a lot of structure and process.

• A company builder and team player — excited to shape and grow the product alongside the culture and operating rhythm of a fast-growing company.

Responsibilities

• Partner with Strategic AEs and executives from early discovery through product validation and close.

• Configure and run high impact customer-relevant demos using existing demo fixtures, demo data, and product surfaces.

• Lead technical discovery with enterprise prospects to deeply understand their requirements and pain points.

• Answer technical questions about how the system works across product surfaces, configuration, and integrations.

• Translate field learnings into reusable demo assets, evaluation playbooks, implementation patterns, and product feedback.

• Support sales outcomes by owning the technical component of the sales cycle and helping close enterprise deals.

• Travel to clients 25% of the time.

Qualifications

• 5-10+ years in sales engineering, solutions engineering, technical consulting, enterprise implementation, or customer-facing technical roles.

• Strong technical fluency with APIs, data models, integrations, SQL, cloud systems, workflow automation, and enterprise software architecture.

• Experience supporting complex enterprise evaluations and production deployments.

• Ability to communicate with executives, operators, and technical stakeholders.

• Strong systems thinking and customer empathy in messy operational environments.

• Comfort operating in a founder-led, high-ambiguity GTM motion.

Benefits

• Compensation: competitive salary with a meaningful stake in the company via equity, and 401(k) plan. The base salary range reflects multiple levels. We assess level based on a combination of experience and interview performance.

• Health & well-being: we’ll invest in your physical and mental well-being with comprehensive medical, dental, & vision benefits.

• Free Food: daily lunch, and dinner provided through Forkable for in-office team members.

• Commuter benefits: pre-tax deductions for public transit, rideshares, and parking to simplify your daily commute.

• Grow together: company wide orientation for you to successfully onboard and other learning & development opportunities including regular review cycles that feature 360-degree feedback.

• Play together: quarterly budgets for team and company outings. Use it for team swag, cooking classes, or team dinners.

• Generous time off: flexible paid time off with no annual limit, sick days, and 11 company holidays.

• Baby bonding time: 12 weeks of fully paid leave for both birthing and non-birthing parents, so you can spend uninterrupted time welcoming and caring for your newest family member.

Throughout the interview process, please remember that emails will only be from valon.com email addresses. We will never ask for any personally identifiable information during the interview process itself. Please reach out to [email protected] if you have any requests to verify the authenticity of an outreach.

Valon is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. Valon makes hiring decisions based solely on qualifications, merit, and business needs at the time.