BEON.tech

Nearshore staff augmentation with EOR services

Account Manager - IT

Account ManagementConfirmed live in the last 24 hours

Full-timeBuenos Aires, ArgentinaNo salary listed

About the Job

Requirements

Advanced English proficiency is required.
Leadership and organizational skills are required.
At least 3 years of experience in account management, customer success, or account management roles at software development or IT services companies is required.
Strong stakeholder management skills are required.
Experience in the software development industry is required.
Availability to work full time in a hybrid arrangement at the Villa Crespo, CABA offices is required.

Responsibilities

Manage the full client relationship, serving as the primary point of contact and strategic partner throughout the account lifecycle.
Understand clients’ business objectives in depth and translate them into clear technical needs for development teams.
Facilitate communication between clients and internal technical teams, ensuring effective coordination of resource allocation, priority setting, and change management.
Identify relationship or account-operation risks early and propose and implement mitigation plans to ensure service continuity.
Manage conflicts or gaps in technical or commercial expectations, promoting solutions aligned with the objectives of both the client and BEON.
Regularly monitor service metrics, including team performance, client feedback, satisfaction, and retention.

Account Manager - IT

BEON.tech · Buenos Aires, Argentina · — · Posted 2026-10-30

Workplace: on_site

Description

En BEON.tech, empresa certificada como GPTW, buscamos un/a Account Manager para sumarse al equipo. En BEON.tech conectamos a los mejores desarrolladores de LATAM con empresas disruptivas e innovadoras de U.S.

Gestionar la relación integral con clientes, actuando como principal punto de contacto y partner estratégico durante todo el ciclo de la cuenta.
Comprender en profundidad los objetivos del negocio del cliente y traducirlos en necesidades técnicas claras para los equipos de desarrollo.
Facilitar la comunicación entre clientes y equipos técnicos internos, asegurando una correcta coordinación en la asignación de recursos, definiciones de prioridades y gestión de cambios.
Detectar de forma temprana riesgos vinculados a la relación o a la operación de las cuentas, proponiendo e implementando planes de mitigación que aseguren la continuidad del servicio.
Gestionar situaciones de conflicto o desviaciones en expectativas técnicas o comerciales, promoviendo soluciones alineadas a los objetivos tanto del cliente como de BEON.
Realizar seguimiento constante de métricas de servicio (performance de los equipos, feedback del cliente, niveles de satisfacción y retención).

Requirements

Nivel avanzado de inglés (excluyente).
Habilidades de liderazgo y organización.
Experiencia mínima de 3 años en roles relacionados con account management, customer success o gestión de cuentas en empresas de desarrollo de software o servicios IT.
Excelente manejo de stakeholders.
Experiencia en la industria del desarrollo de software.
Disponibilidad para trabajar full time de forma híbrida en nuestras oficinas en Villa Crespo, CABA.

Benefits

Cobertura médica OSDE 210.
Clases de inglés y portugués.
Reintegro de cuota de gimnasio: elegí el gimnasio que te guste y BEON te reintegra la cuota.
Masajes in company con la ONG En Buenas Manos.
Sesiones de reflexología in company.
Almuerzo a cargo de la empresa.
Modalidad de trabajo: hibrido.
Afters, actividades y mucho más!

Apply

Apply at BEON.tech

About the Company

BEON.tech

Nearshore staff augmentation with EOR services

BEON.tech connects U.S. companies with vetted Latin American software engineers through staff augmentation, embedding senior engineers into client teams and handling payroll, compliance, and retention as an Employer of Record across 23 countries. Engineers are selected through a strict multi-stage process targeting the top 1-3% of talent, with technical and cultural-fit assessments and a dedicated Talent Experience Manager to support growth and retention. It offers engagement models including direct IT recruitment, staff augmentation, contract-to-hire, and managed dedicated teams, with no upfront fees and pricing per engineer per month after onboarding. Their goal is to help U.S. firms scale engineering capacity quickly by providing reliable nearshore software development talent from Latin America.

Company size: 201-500
Company stage: Not listed
Total funding: Not listed
Headquarters: Buenos Aires, Argentina
Founded: 2018

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