Senior Specialist, Coaching & Talent

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.

What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.

Sr. Specialist, Coaching & Talent (CAN)

Position Summary (Purpose of job):

If you are passionate about helping people leaders become better leaders - we need you! We are looking for team members to join the Employee Care Coaching & Talent team who are customer-service oriented and enjoy working in a fast-paced environment, solving problems and improving the employee experience.

When an employee at McKesson needs HR assistance, they often turn to the McKesson Employee Care team. The goal of the Employee Care team is to provide a delightful employee experience as employees seek assistance on HR matters.  In collaboration with HR Business Partners and Centers of Excellence, Employee Care Coaching & Talent team members serve as trusted advisors to leaders, providing expert consultation on complex workforce and talent matters across the enterprise.

The role delivers strategic guidance on job-evaluation and leveling, compensation-related processes, organizational design/workforce restructuring, talent planning, reduction in force, risk mitigation, leadership effectiveness, performance management and more.  The position independently manages highly sensitive and complex leader inquiries, applies deep HR expertise to influence business outcomes, and partners across HR functions to design and implement scalable solutions that improve the employee experience and strengthen organizational capability.

As business consultants, Coaching & Talent team members leverage data, trends, and business insights to proactively identify risks, recommend solutions, and drive continuous improvement across HR programs, processes, and services.  In order to provide a delightful experience, they must:

• Be knowledgeable of policies and programs across the enterprise with the ability to coach people leaders consistently and effectively in the management of these policies and programs
• Partner, collaborate and align on roles and responsibilities with HR Business Partners and other HR Functions resulting in seamless delivery of service to people leaders
• Be able to interface effectively with professionals at all levels, provide strong customer service and consultative interventions to help people leaders effectively lead their teams and deliver effective talent outcomes
• Have a good understanding of systems used in HR including Workday, ServiceNow, Power BI and others as determined

To ensure our people leaders experience the best of HR, we seek team members with client-facing skills, strong consulting capability, and the ability to influence strategy and outcomes. 

Key Responsibilities

1. Strategic HR Consulting – Provide expert consultation to leaders and HR partners on complex workforce talent matters, including:

• Organizational design and restructuring
• Reduction in Force (RIF) planning and execution
• Job architecture and leveling
• Compensation and pay practice guidance
• Leadership effectiveness
• Performance management and accountability
• Succession planning and talent review
• Workforce planning and change management

2.Complex Case Leadership – Lead the resolution of highly sensitive and business-critical employee and leader matters requiring interpretation of policy, assessment of risk, and collaboration with multiple HR stakeholders.  Exercise independent judgment and provide recommendations that balance business needs, employee experience, legal considerations, and organizational objectives.

3. Enterprise Partnership & Influence – Develop and maintain strong partnerships with HR Business Partners, Legal, Compensation, Talent Management, Employee Relations and Shared Services.  Influence decision making through expertise, credibility, and consultative problem solving while ensuring alignment across HR functions.

4. Program & Process Optimization – Identify trends, root causes, and opportunities for improvement across HR programs and services.  Lead initiatives to simplify processes, enhance service delivery, improve knowledge management, and increase operational effectiveness.

5. Data-Driven Insights & Risk Mitigation – Analyze workforce data, employee trends, and organizational metrics to identify emerging risks and opportunities.  Provide actionable insights and recommendations that support leader decision making and improve organizational outcomes.

6. Capability Building – Design and deliver scalable tools, resources, knowledge articles, coaching methods that enhance leader capability and drive consistent execution of HR processes across the enterprise.

7. Project & Change Leadership – Participate on cross-functional project teams, serving as a subject matter expert and change champion. 

Minimum Job Qualifications (Knowledge, Skills, & Abilities):

• Degree or equivalent and typically 7+ years of relevant Human Resources experience
• Advanced expertise in compensation practices, organizational design, reduction in force, and performance and talent management
• Demonstrated experience supporting complex organizational changes, workforce re-structures, business transformations
• Strong consulting and influencing skills with the ability to advise senior leaders; seen as a natural leader and go-to for others
• Proven ability to influence cross-functional initiatives and drive organizational direction and outcomes without direct authority
• Advanced analytical and problem-solving capabilities with experience leveraging workforce data to influence decisions, identify solutions and effectively enable others to implement solutions generated
• Expert knowledge of HR systems and technologies including Workday, ServiceNow, Power BI and related platforms
• Demonstrated Relationship Management ability - experience building multiple effective partnerships
• Process Improvement experience, providing solutions
• Presentation building, writing and documentation skills

Critical Skills

• Strategic consultation
• Independent decision making
• Enterprise influence
• Organizational design
• RIF execution
• Job leveling and compensation recommendations
• Complex risk assessment

Education

• Degree or equivalent experience
• Typically requires 7+ years of relevant experience 

Physical Requirements / Working Conditions

• Ability to operate a laptop
• Traditional office environment 

We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here.

Our Base Pay Range for this position

$99,100 - $132,100

McKesson has become aware of online recruiting-related scams in which individuals who are not affiliated with or authorized by McKesson are using McKesson’s (or affiliated entities, like CoverMyMeds or RxCrossroads) name in fraudulent emails, job postings or social media messages. In light of these scams, please bear the following in mind:

McKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application.

McKesson Talent Advisors do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail. Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related communications with candidates.

McKesson job postings are posted on our career site: careers.mckesson.com.

McKesson is an Equal Opportunity Employer

McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.

McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to (United States) [email protected] or (Canada) [email protected]. Resumes or CVs submitted to this email box will not be accepted.

Join us at McKesson!