Manager – Product Management

Center 1 (19052), United States of America, McLean, Virginia

Manager, Product Management - Business Cards & Payments (Data)

At Capital One, we understand that data is the air we breathe. Whether we’re building personalized offers or fighting the bad guys - data is at the core of every decision we make. We embrace the power of real-time intelligence and understand that machine learning is one of the biggest opportunities in financial services today. We also know that there’s no way to build destination data-driven experiences without a rock solid data foundation. 

This is where you come in. Capital One’s data agenda has sponsorship from the CEO, the Board of Directors, and the executive committee of the company. Managing ‘Data as a Product’ and truly treating data like any other digital product is at the core of this effort. We are invested in elevating Data Products with dedicated teams chiefly responsible for ensuring our most important data is available at scale, with high quality, in all the environments consumers need it. 

Job Summary: We are seeking a talented and experienced Data Product Manager to join our team at Capital One, Business Cards & Payments, Beyond the Card team. As a Data Product Manager on the Business Cards & Payment, Beyond the Card team, you will take ownership for defining and operationalizing our Supplier Payments Data product(s). You will work closely with data analysts, engineers, data scientists and other cross functional teams to create integrated roadmaps, prioritize development, define metrics and key results and deliver scalable, resilient and quality Data Products that power the company’s most critical experiences. 

Primary Responsibilities

• Support the delivery of our data imperatives.

• Design and build Supplier payment data product that maximize leverage for the business and serve the needs of your internal and external customers.

• Immerse yourself in understanding your customer(s) by employing empathy and design thinking. Prioritize and lead discovery in complex spaces for data modernization and processing. Build and maintain strong relationships with leaders and stakeholders that depend on our data product and performance of our platforms.

• Create a vision and 6-12 months roadmap for your product that addresses partner/stakeholder needs, to enable data producers and consumers to transform, standardize, and productionize their data easily

• Defines OKRs for your Data Product.

• Own day to day setting and monitoring of KPIs - requires strong SQL/data analysis skills.

• Define MVP’s, data products requirements, rationalize & recommend sequencing, goal setting, story writing, product execution, testing, and product roll-out strategy.

• Lead team(s) of software and data engineers to design and deliver data products for internal users, partnering with Enterprise teams to ensure compliance with Enterprise data requirements and data patterns.

• Produce quality usable data by designing and coordinating with teams to implement the data production patterns. In addition, partner with other internal teams on data quality standards and enhancements.

• Partner across teams and downstream data consumers to accelerate adoption of data and changes to existing data sets. Identify areas of opportunity to support data producers and data owners in both acquiring new data (externally) and making it available to the right consumers.

• Own day to day operations of this data product, including identifying bugs or leverage opportunities via comprehensive understanding of data. Use SQL to identify insights, build a data-backed strategy, and troubleshoot issues.

• Serves as the internal and external subject matter expert for your data product and its role in Capital One’s ecosystem, with accountability for owning the definition of data, including its usage and constraints

• Partner with analysts, data scientists, designers, engineers, and others to continuously refine the roadmap and harvest insights from experiments and product launches.

Our Data Product Managers:

• Have a customer-first mindset

• Thrive at the intersection of data and business strategy - able to understand complex business intent and translate strategy into requirements that promote consistent, reusable and interoperable data consumption.

• Have working knowledge and passion for emerging technologies (API’s, Big Data) to incorporate into building great products. Proficiency in handling large data files using SQL, Python, and/or R.

• Are comfortable with backend products who is not afraid to challenge the norm and do what is right for the team

• Have product centric mindset to take a product from ideation to production and continually iterate improvements

• A strong communicator who can advance initiatives and create consensus through clear, concise, and contextually relevant messaging

• Creating and maintaining a healthy team culture through thoughtful leadership 

• Results focused and able to manage and prioritize multiple projects simultaneously

We want you if you are: 

• Intellectually Curious. You ask why, you explore, you’re not afraid to blurt out your crazy idea or follow an email chain for weeks to find someone with an answer. Comfortable with ambiguity, a hunger to learn and a seeker of new challenges

• Communicator & Influencer. You can communicate complex ideas clearly regardless of your audience. Our team knows their priorities and why they’re doing what they’re doing. You always can rally associates to work with you

• Do-er. You’re biased toward action, you try things and sometimes you fail. You can get around roadblocks and stay focused on your goals. You’re well organized, able to multitask and able to prioritize your work

• Passionate & Customer Focus. You care about growing others and bringing them together around what’s possible. You get a thrill from the journey of building and shipping products, and you have a desire and ability to connect with our external or internal customers to fully understand their needs

• Learner. You have an appetite to learn new things or new technologies all while exhibiting humbleness when the time comes to ask for help

• Team Player. You enjoy working with diverse people and driving the team toward a common goal. You have the ability to put the team before yourself and establish long-lasting relationships

Basic Qualifications:

• Bachelor’s Degree or military experience

• At least 3 year of product management experience or at least 3 year of experience in product design, agile delivery, business analysis, data science, or software engineering  

Preferred Qualifications:

• Bachelor’s Degree in Computer Science or Engineering

• MBA or Master’s degree

• 2+ years of experience in Agile product management

At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, or another type of work authorization).

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at [email protected]. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One’s recruiting process, please send an email to [email protected]

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).