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Atrium Health

Operates hospitals and care network

Medical Assistant 2

Clinical Support & Patient AdministrationConfirmed live in the last 24 hours
Full-timeHigh Point, NC, USAIn-person

About the Job

Requirements

  • Graduation from an accredited Medical Assistant program is required.
  • Current American Heart Association Basic Life Support certification is required.
  • Pediatric Emergency Assessment, Recognition, and Stabilization certification may be required within one year in select areas.
  • Successful completion of Advocate Health’s competency assessment is required.
  • Demonstrate professional practice advancement through professional governance, safety coach, super-user, vaccine coordinator, SPICE, or OSHA/IP certificate-holder responsibilities for the unit.
  • Achieve six points from the list of additional market responsibilities.
  • Hold a current Medical Assistant certification from one of the following: CMA from the American Association of Medical Assistants; CCMA from the National Health Career Association; NCMA from the National Center for Competency Testing; RMA from American Medical Technologists; RMA from American Allied Health; NCMSMA from the National Healthcare Worker’s Association; NRCMA from the National Association for Health Professionals; or NRMA from the National Registry of Medical Assistants.
  • Have two years of experience in a clinical practice setting as a Medical Assistant.
  • Be able to perform routine and complex technical skills within the Medical Assistant scope of practice after demonstrated competency.
  • Have computer skills including keyboarding, navigating a Windows operating system, and using electronic mail, with exposure to electronic medical records systems.
  • Be able to perform the physical activities required throughout the workday, including sitting, standing, walking, lifting, squatting, bending, twisting, crawling, kneeling, climbing, and reaching above the shoulders.
  • Be able to lift 35 pounds without assistance; for patient lifts over 35 pounds or when a patient cannot assist, use patient handling equipment with at least one other team member when available.
  • Have functional speech, vision, hearing, and touch, with the ability to use fine-hand manipulation skills.
  • Wear protective clothing and equipment as needed when exposed to mechanical, electrical, chemical, blood, and body-fluid hazards.
  • Operate all equipment necessary to perform the job.

Responsibilities

  • Follow Medical Assistant scope-of-practice requirements, policies, and procedures, and maintain training and competency for the specialty area when providing patient care.
  • Perform rooming and visit tasks, including taking vital signs, medication reconciliation, medical history, health maintenance, allergy review, and screenings for depression, suicide, falls, and social drivers of health.
  • Assist providers with procedures or perform procedures as ordered.
  • Perform laboratory duties, including venipuncture, specimen collection, labeling and packing, preparing laboratory orders and requisitions, and tracking results.
  • Perform point-of-care testing under standing or provider orders and complete Clinical Laboratory Improvement Amendments-approved waived laboratory tests and practice-specific diagnostic testing in accordance with Clinical Laboratory Improvement Amendments standards.
  • Administer medications and vaccines safely according to the rights of medication administration.
  • Perform medication refills, insurance authorizations, safety and regulatory log completion, patient messaging, medication and supply ordering, appointment scheduling, referrals, and other assigned duties.
  • Communicate in a timely manner, work with the team, and escalate issues appropriately.
  • Maintain a clean work environment; clean instruments and equipment appropriately; ensure equipment and supplies are in working order; and keep areas stocked.
  • Provide care appropriate to patients’ ages by applying knowledge of growth and development across the life span, assessing patient-status data, interpreting information relevant to age-specific needs, and providing care in accordance with departmental policies and procedures.
  • Assist with training and onboarding other teammates as needed.
  • Serve as a role champion or on a committee as needed.

Desired Qualifications

  • Develop rapport and maintain positive, professional relationships with patients, team members, and physicians.
  • Demonstrate customer service that supports a positive patient experience.

About the Company

Atrium Health

Operates hospitals and care network

Atrium Health is a nonprofit health system serving the southeastern United States with a network of hospitals, clinics, and care sites. It offers primary care, specialty care, rehabilitation, and cancer treatment across more than 1,400 locations, including 40 hospitals. Patients use MyAtriumHealth, a digital portal for scheduling and paying bills, and some care is delivered at home through programs like Levine Children’s. Its goal is to provide accessible, coordinated healthcare across its region while supporting patients with digital tools and broad services, differentiating itself by scale, nonprofit mission, and home-based hospital-level care.

Company size
10,001+
Company stage
Grant
Total funding
$31.6M
Headquarters
Charlotte, NC
Founded
1940

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