Cone Health

Not-for-profit healthcare network delivering hospital care

Medical Assistant Certified

Clinical Support & Patient AdministrationConfirmed live in the last 24 hours

Full-timeGreensboro, NC, USANo salary listedIn-person

About the Job

Requirements

A high school diploma or equivalent is required.
Certification as a Medical Assistant (CMA) or Registered Medical Assistant (RMA) is required from one of the listed certifying organizations: AAMA, AMT, NCCT, AAH, NHA, American Registry of Medical Assistants, NHCWA, NAHP, NRMA, or AMCA.
Basic Life Support (CPR) certification from the American Red Cross or an AHA Healthcare Provider is required.
No prior Medical Assistant experience is required.
The employee must participate in clinical orientation, pass a competency evaluation, and pass clinical skills assessment and medication administration test within 90 days of hire, within three attempts.
The employee must follow protocols, infection control guidelines, and regulatory requirements.

Responsibilities

Gather and document biological, psychological, social, and cultural patient information under close supervision.
Prepare patients and standard equipment for routine clinical procedures, ensuring comfort and readiness.
Assist with preventive care activities, including basic screenings and health maintenance reminders.
Identify and report potential abnormal findings to the provider or supervising team member.
Follow established clinical protocols based on the patient’s reason for visit, seeking guidance as needed.
Perform routine clinical procedures after completing required training and demonstrating competency; duties may include point-of-care testing and basic diagnostic support.
Clean and restock exam rooms and ensure a safe, organized environment.
Collect, label, and route specimens according to established procedures.
Document clinical information accurately and promptly in the electronic medical record under supervision.
Administer medications, including immunizations and other basic treatment modalities, under direct provider supervision and in accordance with organizational policies, medical assisting standards, and medication-administration rights.
Assist with appointment scheduling and basic patient check-in and checkout tasks.
Support pre-certification, referral, and prior authorization processes by gathering information and routing requests as directed.
Manage simple incoming patient calls and messages using standard scripts and standing protocols.
Navigate the electronic medical record for documentation, orders, and patient communication under supervision.
Track and restock clinical supplies.
Report safety and compliance concerns promptly.
Perform other duties as assigned.

Desired Qualifications

Completion of a Medical Assistant Program is preferred.
Up to one year of experience in a clinical or ambulatory setting is preferred.
Completion of a Medical Assistant Program including clinical rotation and physician office experience is preferred.
Prior work, educational, or volunteer experience requiring customer service, team collaboration, and attention to detail is preferred.

The Medical Assistant Certified delivers team-based patient care under the direction of a Provider, following established care plans that support each patient’s needs. Working under close supervision in an outpatient setting, this role performs routine clinical and administrative tasks to assist providers and the care team. The Medical Assistant helps maintain safe, timely, and efficient clinic operations by supporting daily patient care activities and workflow. Essential Job FunctionsClinical Support<ul><li>Supports basic patient data collection by gathering and documenting biological, psychological, social, and cultural information under close supervision.</li><li>Prepares patients and standard equipment for routine clinical procedures, ensuring comfort and readiness.</li><li>Assists with preventive care activities, including basic screenings and health maintenance reminders.</li><li>Identifies and reports potential abnormal findings to the provider or supervising team member.</li><li>Follows established clinical protocols based on the patient’s reason for visit, seeking guidance as needed.</li><li>Performs routine clinical procedures after completing required training and demonstrating competency; may include point of care testing and basic diagnostic support.</li><li>Maintains exam rooms by cleaning, restocking supplies, and ensuring a safe, organized environment.</li><li>Assists with specimen collection, labeling, and routing according to established procedures.</li><li>Documents clinical information accurately and promptly in the electronic medical record under supervision.</li><li>Administers medications, including immunizations and other basic treatment modalities, following organizational policies, medical assisting standards, and the rights of medication administration under direct provider supervision.</li></ul>Administrative Support<ul><li>Assists with appointment scheduling and basic patient check-in/checkout tasks.</li><li>Supports pre-certification, referral and prior authorization processes by gathering information and routing requests as directed.</li><li>Manages simple incoming patient calls and messages using standard scripts and standing protocols.</li><li>Performs basic EMR navigation for documentation, orders, and patient communication under supervision.</li><li>Assists with tracking and restocking clinical supplies.</li><li>Performs other duties as assigned.</li></ul>Safety & Compliance<ul><li>Follow protocols, infection control guidelines, and regulatory requirements.</li><li>Reports safety and compliance concerns promptly.</li></ul>Minimum Qualifications:Education:<ul><li>Required: High school diploma or equivalent.</li><li>Preferred: Completions of Medical Assistant Program</li></ul>Experience: Required No prior Medical Assistant experience requiredPreferred: <ul><li>Up to 1 year of experience in a clinical or ambulatory setting preferred</li><li>Completion of medical assistant program including clinical rotation and physician office experience. </li><li>Prior work, educational or volunteer experience requiring customer service, team collaboration and attention to detail</li></ul>Participation in a clinical orientation, competency evaluation, and ability to pass a clinical skills assessment and medication administration test within ninety (90) days of hire, and within 3 attempts.Licensure/Certification/Listing:<ul><li>Required: Certification as a Medical Assistant (CMA)/Registered Medical Assistant (RMA) required from one of the following: American Associate of Medical Assistants (AAMA), American Medical Technologists (AMT), National Center for Competency Testing (NCCT), American Allied Health - RMA(AAH), National Health career Association (NHA), American Registry of Medical Assistants (RMA), National Healthcare Worker's Association (NHCWA), National Association for Health Professionals (NAHP), National Registry of Medical Assistants (NRMA), American Medical Certification Association (AMCA)</li><li>BLS (CPR)-American Red Cross or AHA Healthcare Provider.</li></ul>

About the Company

Cone Health

Not-for-profit healthcare network delivering hospital care

Cone Health is a not-for-profit healthcare network that serves communities in Alamance, Forsyth, Guilford, Randolph, Rockingham, and surrounding counties by operating hospitals, primary and specialty care clinics, and centers for heart and vascular care, cancer treatment, women’s and children’s health, and advanced imaging. Its services are delivered through a system of hospitals, clinics, and the Cone Health Medical Group and Triad HealthCare Network, with revenue coming from patient services, insurance reimbursements, and government programs. The network differentiates itself by emphasizing community care and serving underserved populations, supported by a large staff, physician partners, and volunteers, and it holds recognized workplace culture awards. The goal is to provide high-quality, accessible healthcare and improve health outcomes across its diverse service areas.

Company size: 5,001-10,000
Company stage: Seed
Total funding: $100K
Headquarters: Greensboro, NC
Founded: 1953

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