Responsibilities:

• HRBP Support
• Partner with Senior Manager, HRBP to support HR priorities across the business, including data and analysis, communications, and employee-facing resources. Influence the success of employee adoption through thoughtful planning and insight.
• Manage subfunction client groups, as appropriate and assigned, in partnership with the HRBP(s) supporting Sales and Marketing. 
•  Address and manage employee relations and performance management situations spanning from low to medium complexity, supporting the HRBP team and their client groups as needed and assigned.
• Facilitate job changes and exit processes, ensuring clear instructions and timely guidance for managers. Monitor and process terminations and job changes in the system to ensure timely execution.
• Support HR Rhythm of the Business (“ROB”) items, including but not limited to Cultural Strength Survey (“CSS”), talent reviews, merit and reward process, and our intern program (“Sprintern”).
• Employment and Employee Inquiries
• Manage employment-related inquiries including initial employee requests via HR team email, chat and phone and employment verifications as appropriate. Refer complex and/or sensitive matters to the appropriate HRBP.
• Respond to unemployment verifications with state ESD or appropriate party. 
• HR Data and Analytics Reporting
•  Prepare, interpret and analyze scorecard/dashboard/workforce data reports and conduct audits. 
• Complete annual, monthly, ad hoc reporting requirements to meet city, state, federal, and organizational guidelines. 
• Immigration Support
• Act as the Brooks liaison with our immigration counsel for employees requiring sponsorship.
• Support the immigration process, accurately tracking status and progress through required steps. Communicate frequently and thoroughly with involved parties to ensure alignment on status.
• Track and update work authorization documents for sponsored employees.
• HR Operations - Process, Policies, and Procedures
• Impact HR operational excellence by ensuring accurate documentation and guides for all employee-facing processes. Partner with HR stakeholders to support creating applicable materials.
• Manage the Brooks InsideTrack HR page and serve as the HR subject matter expert for all things on SharePoint. Work closely with the Internal Communications team to ensure the HR page is updated with pertinent and accurate information. Support HR requests to post to the page and identify and drive improvements for ease of use.
• Assist with the ongoing review and maintenance of procedures, and policies including the Employee Handbook.
• Maintain local, state, and federal employment law updates including updating employment law posters and employee communication. 
• Identify and drive HR process improvement efforts, leveraging HR systems to automate and eliminate manual work where possible.
• Own operational improvement projects and HR rhythm of business (ROB) workstreams. Educate the HR team on process improvement changes or new process expectations.
• Maintain HRBP process documentation, partnering with appropriate HRBPs ensuring that all processes are updated and documented regularly. 
• Shepherd the contingent worker process from initial manager request through hire, and offboarding. Take ownership in defining and executing a multi-step, multi-team process. Work closely with Legal, HR Systems, and the IT team to ensure accurate and efficient process and communication.

Qualifications:

• Associates or bachelor’s degree in human resources or business or equivalent experience  
• 3+ years of experience in HR administration including familiarity with benefits, compliance, HRIS, and payroll processes. 
• Proven ability to handle confidential information professionally and discreetly. 
• Excellent (Run Happy!) interpersonal and communication skills with the capability to build trust and respect within the organization. 
• A positive attitude and passion to learn. This role is a high touch and high impact role with many opportunities to influence culture and change. 
• Demonstrated willingness to help others. 
• Strong organizational skills and keen attention to detail in planning, organization and execution of tasks, while still seeing the big picture and understanding how all of the pieces fit together and affect one another. 
• General knowledge of both federal and state employment laws, and other employment labor laws; FLSA, EEO, FMLA, ADA, OSHA 
• Experience with Workday a plus. 
• Strong self-starter – ability to take on, prioritize, and complete projects with minimal direction. 
• Passionate participation in Brooks’ sports activities a plus, overridden by the ability to understand and empathize with the runner in order to develop loyal, engaging relationships with our customers and the Brooks community. 
• Embraces and lives the Brooks values!