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Natural Grocers

Provides natural, organic groceries plus education.

Vitamin/Body Care Assistant

MerchandisingUpdated on Nov 11
Full-timeSan Antonio, TX, USAIn-person

About the Job

Requirements

  • Ability to pass food safety training courses and/or certifications required by law, and to keep applicable certifications current and registered.
  • Ability to manage changing priorities and stay focused on assigned tasks.
  • Ability to complete tasks with a sense of urgency.
  • Strong customer service skills.
  • Organization and attention to detail.
  • Ability to take direction and follow through.
  • Cashier training and ability to count currency.
  • Proficiency in Microsoft Word, Excel, and Outlook.
  • Ability to meet the stated physical requirements, including lifting and carrying up to 100 pounds with a team lift, pushing and pulling, and standing, walking, reaching, bending, and other movements for the work shift.
  • Ability to work with the listed environmental conditions, including sharp tools and equipment, dust, fumes, and a congested worksite.

Responsibilities

  • Assist the Vitamin and Body Care Managers in operating and improving the profitability of the vitamin and body care departments.
  • Provide customer service and a positive customer experience each day.
  • Demonstrate integrity, responsibility, and excellence, and follow company policies.
  • Create inviting, fully stocked, and shopable departments.
  • Assist department managers with ordering and maintaining accurate inventory levels.
  • Assist department managers in managing margin, driving sales, and improving department profitability by minimizing shrink and maximizing effective purchasing.
  • Ensure product availability and product conditions meet company standards.
  • Offer and follow up on special orders.
  • Merchandise shelves, endcaps, and dynamic displays.
  • Assist with and participate in tagging, facing, rotating, cleaning, markdowns, stocking, and backstock.
  • Assist with training and monitoring department personnel, including assigning tasks and following up on them.
  • Conduct active and passive product demonstrations.
  • Work with department managers to address department performance issues.
  • Support store opening and closing activities, including the Daily Sales Report, cash handling, and cashier closeout responsibilities.
  • Perform register functions, including backup cashiering, managing customer returns, addressing customer complaints, and covering register shift changes and scheduled breaks.
  • Maintain the safety and security of customers and employees.
  • Answer customer questions according to company standards and policies, including using Health Supportive Statements and statements of nutritional support.
  • Continually increase product knowledge.
  • Use SAP, inventory management software, email, and other information systems programs as needed.
  • Work five days and 40 hours per week on a schedule based on store needs, including evenings, weekends, and holidays, and attend mandatory store meetings.
  • Perform limited Manager on Duty responsibilities; this position is not intended to serve as the overall store Manager on Duty.

Desired Qualifications

  • High school diploma, GED, or equivalent.
  • One year of experience in a grocery or retail environment; a natural foods background is a plus.
  • One year of experience supervising others.
  • One year of experience in vitamins or supplements.

About the Company

Natural Grocers

Provides natural, organic groceries plus education.

Natural Grocers offers more than 30,000 natural and organic groceries, supplements, body care, and household products at affordable prices. It also provides free science-based nutrition education, counseling, and cooking demonstrations led by knowledgeable staff. The company uses its in-store programs and literature to help customers access accurate nutrition information and healthier options. Its differentiators include a strong commitment to low prices, high standards for product quality, and ongoing education for the community, all aimed at helping people achieve wellness through nutrition. The goal is to empower the community to maintain a nutritious, affordable diet by combining product access with education.

Company size
1,001-5,000
Company stage
IPO
Headquarters
Lakewood, CO
Founded
1955

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