Full-Time
Administrative Assistant 2
Deadline 8/14/27
Loretto Management
Continuing care and senior services
Compensation Overview
$22.93 - $25.34/hr
Syracuse, NY, USA
In Person
Bachelor's
Category
 Administrative & Executive Assistance (1) |
|---|
Required Skills
Microsoft Office
Medical Terminology
Customer Service
Requirements
- 0-3 years of administrative or secretarial experience.
- A high school diploma is required.
- Typing speed of at least 50 words per minute.
- Working knowledge of medical terminology.
- Demonstrated organizational skills.
- Ability to prioritize tasks and work with interruptions.
- Ability to understand and carry out complex oral and written instructions.
- Interpersonal and customer service skills for positive interactions with supervisors, colleagues, families, internal and external customers, and governmental agency employees.
- Ability to interact positively and respectfully with ill, disabled, elderly, and sometimes emotionally upset people within the facility.
- Proven oral and written communication skills.
- Ability to compose email with a professional tone.
- Proficiency with Microsoft Office and ability to learn new software rapidly.
- An equivalent combination of education and experience that provides proficiency in the listed areas of responsibility may substitute for the stated education and experience requirements.
Responsibilities
- Assist with preparing charts and updating forms for new resident admissions and discharges.
- Support nursing staff by addressing residents' non-clinical issues.
- Assist with coordinating transportation to medical appointments.
- Maintain Assisted Living Residence master files and forms.
- Create flyers for residents and families.
- Prepare and send email blasts to families.
- Order medical supplies.
- Prepare, organize, update, and maintain documents, forms, logs, newsletters, policies, databases, medical records, minutes, clinical information, and files.
- File paper and electronic information accurately in an organized and easily retrievable system, including reviewing files or paperwork for completeness such as signatures and dates.
- Coordinate meetings and appointments by scheduling attendees, preparing agendas, confirming attendance, reserving meeting rooms, and arranging catering or refreshments as directed.
- Attend meetings and take minutes as directed.
- Arrange meetings or appointments for patients and families and transportation for outside appointments when needed.
- Copy, sort, and route documents such as mail, publications, and packing slips, and deliver them promptly.
- Send, receive, and distribute fax correspondence.
- Answer phones, handle calls appropriately, take accurate messages, route calls and messages, and return phone calls promptly.
- Maintain internal phone directories and staff rosters.
- Facilitate communication within the unit, department, or function verbally or in writing as directed.
- Maintain bulletin boards or other communication vehicles.
- Design, write, prepare, and distribute announcements for departmental activities.
- Route requests or prepare requisitions for service departments such as housekeeping, finance, and purchasing.
- Coordinate the ordering of supplies and special printing jobs, and ensure supplies and forms are stocked for departmental use.
- Greet visitors, notify Loretto staff members of visitor arrivals, and escort or direct visitors to the proper location.
- Explain facility rules such as visiting hours and guide resources to meet resident and family-member needs.
- Assist with routine projects and activities for the unit, department, or function.
- Cover other units, departments, or functions when directed.
- Keep office equipment operating by following operating instructions, troubleshooting breakdowns, maintaining supplies, and calling for repairs.
- Maintain the workstation and surrounding area in a neat and organized manner.
- Assist with evacuating residents and participants during emergencies when needed.
- Answer the resident call system when needed.
Loretto Management is a nonprofit continuing-care organization serving older adults in Central New York. Its network provides independent and assisted living, skilled nursing, rehabilitation, memory support, home and community services and specialized programs that help people move between levels of care. Clinical, residential and support teams work across multiple campuses and settings. Loretto's operating model is a connected senior-care system rather than a single nursing home, designed to support changing health, housing and daily-living needs over time.
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