D

Diptyque

Parisian luxury fragrance house and candles

Brand Ambassador

Full-Time
No salary listed
Mid
Bachelor's
New York, NY, USA
In Person
RetailRetail Sales

About the job

Requirements
  • Proven experience in a luxury retail, sales, or customer service environment, preferably in beauty, fragrance, or home goods.
  • Exceptional interpersonal and communication skills, with an ability to connect with diverse clientele.
  • A genuine passion for luxury products and an understanding of the Diptyque brand aesthetic.
  • Strong sales acumen and a results-oriented mindset.
  • Ability to work flexible hours, including weekends, evenings, and holidays, as retail demands.
  • Excellent presentation and grooming standards reflecting the luxury nature of the brand.
  • Proficiency in English.
  • A high school diploma or equivalent.
  • Ability to stand for extended periods and lift up to 20 pounds.
Responsibilities
  • Represent Diptyque with professionalism and enthusiasm, consistently reflecting the brand's sophisticated image and values.
  • Actively engage with customers, providing personalized consultations and an immersive brand experience.
  • Educate customers on Diptyque's product range, ingredients, history, and unique selling propositions.
  • Achieve individual and team sales targets through proactive customer interaction and upselling and cross-selling techniques.
  • Maintain visual merchandising standards, ensuring products are displayed attractively and according to brand guidelines.
  • Assist with inventory management, including receiving, stocking, and organizing products.
  • Process sales transactions accurately and efficiently using point-of-sale systems.
  • Gather customer feedback and market insights, communicating them effectively to management.
  • Participate in special events, promotions, and training sessions as required.
  • Build and maintain strong customer relationships to foster brand loyalty.
  • Perform other tasks assigned by management.
Desired Qualifications
  • Additional language skills.
  • A college degree.

About the company

Diptyque is a luxury fragrance and home-scent brand that started in Paris in 1961. It began as a chic shop selling fabrics and decorative items and grew into a label known for scented candles and eau de toilette. Its products work by combining traditional craftsmanship with scent design: candles release distinctive aromas when lit, and perfumes blend notes to create a signature fragrance. The brand differentiates itself through its artistic heritage, long-running story, and Parisian aesthetic—born from designers and artists, not just a mass-market label—and by maintaining a strong sense of identity tied to textiles, travel-inspired scents, and refined packaging. Diptyque aims to offer high-quality, story-driven fragrances and home scents that complement a sophisticated lifestyle, while expanding its global presence and preserving the founders’ creative vision.

Company Size

1,001-5,000

Company Stage

N/A

Total Funding

N/A

Headquarters

Paris, France

Founded

1961

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Simplify Jobs

Simplify's Take

What believers are saying

  • Diptyque opens its first Scandinavian store in Stockholm in spring 2027.
  • Palisades Village reopened August 15, 2026, restoring a high-traffic Los Angeles boutique.
  • Autumn 2026 refills and five new candle scents should extend repeat purchases.

What critics are saying

  • United States generated 43% of 2025 revenue, creating dangerous geographic concentration.
  • The 2026 refill rollout risks irritating loyal candle buyers who prize the original vessel.
  • Luxury fragrance competition from LVMH and Estée Lauder compresses shelf space and margins.

What makes Diptyque unique

  • Parisian heritage since 1961 still anchors Diptyque's storytelling and pricing power.
  • Julie Richoz's 2026 candle redesign preserved the iconic oval label while modernizing sustainability.
  • Selective distribution and 124 owned stores worldwide keep the brand tightly controlled and premium.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

Unlimited Paid Time Off

Flexible Work Hours

Remote Work Options

Paid Vacation

Paid Holidays

Hybrid Work Options

Wellness Program

Mental Health Support

Gym Membership

Conference Attendance Budget

Professional Development Budget

Stock Options

401(k) Company Match

401(k) Retirement Plan

Family Planning Benefits

Fertility Treatment Support

Adoption Assistance

Childcare Support

Career Development

Phone/Internet Stipend

Home Office Stipend

Growth & Insights and Company News

Headcount

6 month growth

25%

1 year growth

25%

2 year growth

25%
Ehandel SE AB
Sep 29th, 2026
French fragrance house Diptyque opens its first store in the Nordics in Stockholm.

French fragrance house Diptyque opens its first store in the Nordics in Stockholm. Diptyque London (Photo: Diptyque) Breaks NK exclusivity. The French perfume and lifestyle brand Diptyque is expanding in the Nordics. In spring 2027, the company will open the doors to its first standalone store in Scandinavia, located in Stockholm. The establishment marks a strategic change where the brand is moving from being sold exclusively through selected department stores to operating its own retail in the region. The new store will be located on Jakobsbergsgatan 6 in Bibliotekstan and measures approximately 100 square meters. Historically, Diptyque has had a restrictive distribution model in the Swedish market, where products have until now only been sold at Nordiska Kompaniet (NK) in Stockholm and Gothenburg. A new step for the Nordic market. The establishment in Stockholm is the brand's first physical presence in Scandinavia. Previously, its presence in the Nordic countries has been limited to premium players such as the department store Illum in Copenhagen and the niche perfumery Heaven Scent in Oslo. The company's decision to now invest in its own establishment indicates that the Nordic region has become an increasingly important market and may open up for more direct investments in the future. Regarding the company's e-commerce, at DiptyqueParis.com, Nordic customers currently encounter an English-language site with euros as the currency. The only exception is Norway, where prices are actually displayed in local kroner. The property company Hufvudstaden is behind the leasing in Stockholm and sees the establishment as proof of the relevance of the shopping area. Ehandel SE is pleased to welcome Diptyque to Bibliotekstan. The fact that the brand has chosen Bibliotekstan for its first standalone store in Scandinavia is clear evidence of the area's attractiveness, says Emanuel Westin, Head of Business Development Retail at Hufvudstaden, adding that the brand will be a valuable addition to the site's mix of international and Swedish players. Owned by British private equity. Diptyque was founded in 1961 on Boulevard Saint-Germain in Paris and was early on recognized for its unisex fragrances and handmade candles. Today, they manufacture fragrances, room fragrances and body care products. The raw materials are sourced from different parts of the world and the ceramics for their products are manufactured, among other places, in southern France. In recent years, the company has expanded its store network significantly, not least in the USA and Asia, and today operates 124 own stores globally. For the financial year 2024, the company reported revenues of approximately 200 million euros. Since 2005, Diptyque has been wholly owned by the British private equity firm Manzanita Capital, which specializes in brands in the beauty sector. Editorial Staff

Pretty & Smart Co.
Sep 6th, 2026
The Daily Pretty Brief - September 6, 2026.

The Daily Pretty Brief - September 6, 2026. By The Editorial Team / September 6, 2026 September 6, 2026 Can Heidi O'Neill make Lululemon feel exciting again? Heidi O'Neill is taking over as chief executive of Lululemon at a difficult moment for one of Canada's most recognizable brands. Lululemon helped turn leggings into a uniform and athleisure into an industry. Now analysts say the brand has become too predictable while competitors including Alo and Vuori have made the category feel new again. North American revenue has weakened, product launches have stumbled and some shoppers are questioning whether the clothes still justify their premium prices. Why this is interesting: O'Neill is credited with transforming Nike's women's division into a multibillion-dollar growth business. Her challenge at Lululemon is cultural as much as financial: understand how women want to dress, move and spend now, then give them a reason to become excited about the brand again. Body care is becoming the new luxury ritual. Diptyque has launched Les Rituels de Soin, its first complete body-care collection, with lotions, oils, scrubs and accessories organized around morning and evening rituals. Body care currently represents approximately 5% of Diptyque's sales. The company expects that share to reach 11% following the launch. Interest is already growing quickly: Google searches for Diptyque body oil reportedly increased 5,000% from last year. The larger luxury body-care market is projected to reach $27.8 billion by 2030. Why this is interesting: Luxury is becoming more private and personal. Instead of buying something primarily to be seen, consumers are spending on small daily experiences that make an ordinary routine feel special. For beauty and fragrance brands, body care also offers a more accessible entry into the luxury market than a handbag, hotel stay or expensive piece of jewelry. Lab-Grown jewelry is growing up. Meg Strachan founded Dorsey in 2019 with a different approach to lab-grown jewelry. Rather than making the technology the centre of the brand, she focused on recognizable design, editorial storytelling and pieces intended to feel like modern heirlooms. Dorsey is now an eight-figure business and has reportedly been profitable every year since launching. The wider category is moving quickly, too. In 2025, 61% of the American couples surveyed by The Knot chose lab-grown engagement rings. By 2030, lab-grown diamonds are expected to account for half of all diamond-jewelry unit sales. Why this is interesting: Lab-grown jewelry is moving beyond being marketed as the less-expensive alternative to a natural diamond. Dorsey is selling design, identity and longevity first. The material matters, but it is no longer the entire story. That is how a new category begins to grow into an established one. Building wealth takes more than cutting back, but earning more is not always an option. Money educator Tori Dunlap argues that women will not build lasting financial security by endlessly cutting every small pleasure. She says her own wealth came more from earning, investing and building a business than from extreme frugality. Her broader point is useful: a coffee or occasional dinner is rarely the real reason someone cannot get ahead. Large expenses such as housing, childcare and debt have a much greater effect on a family's finances. But earning more is not equally available to everyone. Many Canadians are already working extremely hard while groceries, housing and other necessities consume more of every paycheque. Negotiating a large raise, starting a business or taking on another job may not be realistic. For some families, cutting back is the only immediate option, not evidence that they lack ambition or discipline. Why this is interesting: Honest financial advice has to leave room for both realities. Growing your income can be transformative when the opportunity exists, and careful spending still matters. But families also need an economy in which hard work provides stability and paycheques go further. Why community is becoming beauty's most valuable currency. Beauty investors are beginning to treat community trust and cultural relevance as real business assets, rather than simply marketing benefits. When evaluating a brand, some investors are now looking beyond follower counts and viral products. They want evidence that customers return, make repeat purchases, attend events and trust the founder behind the company. A large audience may attract attention, but a genuine community can give a brand staying power. Why this is interesting: This changes what a valuable brand partnership looks like. Reach still matters, but trust is what makes that reach useful. The strongest communities are also reciprocal. When a brand contributes something meaningful, people remain loyal. When it appears to be extracting attention without giving anything back, that trust can disappear quickly. Like being in the know without spending all day online? Read The Daily Pretty Brief, and sign up for The Weekly Pretty Brief for a weekly email from The Editorial Team.

Palisades News
Aug 14th, 2026
Diptyque to reopen Palisades Village boutique.

Diptyque to reopen Palisades Village boutique. Collections on offer include scented candles, personal fragrances, body and skin care products, and decorative objects. By Sarah Lin French lifestyle brand Diptyque will reopen its boutique in Palisades Village on Aug. 15. The 387-square-foot store at 15275 Palisades Village Lane is designed as a mix of Parisian interior style and Mediterranean and marine influences. Features include a planted central island with a tree, alcoves displaying candles and fragrances, thick plaster finishes, raw wood, terracotta tiles and a mural. Collections on offer include scented candles, personal fragrances, body and skin care products, and decorative objects. A selection of ceramics by Parisian artisan Jean Roger is also on display. The boutique will be open Monday through Saturday from 11 a.m. to 7 p.m. and Sunday from 11 a.m. to 6 p.m. The reopening coincides with the broader return of Palisades Village following damage from the 2025 wildfires.

Vendôm Talents
Jul 6th, 2026
Diptyque reinvents its cult Orphéon scent as a sparkling Eau de Toilette.

Diptyque reinvents its cult Orphéon scent as a sparkling Eau de Toilette. The Parisian house gives one of its most beloved fragrances a luminous new twist. Diptyque unveils Orphéon Eau de Toilette, a brighter, citrus-forward reinterpretation of its cult scent. A summer-ready reinvention already tipped to become a signature. A fresh take on a cult favourite Diptyque has created a bright, sparkling eau de toilette with a citrusy appeal that feels fitting for this time of year. The brand's reimagination of its iconic scent Orphéon is about to become every it-girl's signature scent. A lighter, more radiant counterpoint to the original eau de parfum, designed for warmer days. The art of reinterpretation Rather than launching an entirely new fragrance, Diptyque chose to revisit an existing icon, a strategy increasingly favoured by perfume houses. By offering a fresh concentration of a beloved scent, the maison extends the life of a signature creation while appealing to both loyal fans and a new generation of fragrance lovers. Niche perfumery's enduring appeal The launch confirms the strength of niche perfumery in a competitive beauty market. As consumers seek distinctive, story-driven scents over mass-market offerings, houses like Diptyque cultivate desirability through craftsmanship, heritage and carefully timed reinventions, turning a single fragrance into an enduring olfactory franchise.

Fashionista
Apr 16th, 2026
Why Diptyque gave its iconic candle a makeover.

Why Diptyque gave its iconic candle a makeover. The brand's CMO shared how its new redesign remains aligned with the label's heritage. Apr 16, 2026 8:00 AM EDT What's a socially acceptable age to get a facelift? For Diptyque, it's 63. (Someone tell the Kardashians.) On Thursday, the luxury fragrance brand launched the redesign of its classic candle - its first-ever re-vamp since launching in 1963. "This exciting renovation is the next generation of Diptyque - a visual, sensorial and sustainable update of our most iconic product - ushering the brand into an era that marries our beautiful brand heritage with modern luxury codes," Jessie Dawes, chief marketing officer of Diptyque Americas, tells Fashionista. This involved making subtle changes to the candle vessel and label: In collaboration with Franco-Swiss designer Julie Richoz, the brand reimagined its iconic vessel with an oval shape embossed on the side. While the label's typeface remains the same, a glass ridge now outlines the label's perimeter, adding a new level of emphasis. "The new collection doesn't introduce entirely new historical references; instead, it deepens and elevates existing ones, honoring the brand's legacy while subtly modernizing its expression," Dawes says. Diptyque also collaborated with perfumers Alexandra Carlin and Olivia Giacobetti to introduce five new scents - Cafe (Coffee), Ortie (Nettle), Sesame Noir (Black Sesame), Rhubarbe (Rhubarb) and Shiso - to join its extensive candle collection. The makeover comes with another future-minded facet: sustainability. Diptyque focused on waste reduction with its candle re-vamp, incorporating this goal in multiple ways. Starting in September, select candles will be refillable. The updated vessel design also uses a new, proprietary pressed-glass technique that results in an 18% reduction in carbon footprint, per the brand. It's not uncommon for brands, beauty or otherwise, to undergo visual makeovers - but for a legacy label as established and recognized as Diptyque, the development is notable. In some instances, redesigns are a risky strategy with potential to alienate longtime core customers. Diptyque's is subtle, though, and according to Dawes, the team's goal was to maintain the brand's visual identity while modernizing it. "The new vessel very consciously preserves and reinterprets the brand's heritage," she emphasizes. She points out the label typography as an example: "The distinctive typeface, originally created by founder Desmond Knox-Leet, stays true to its origins yet has been stretched and enhanced to bring a modern approach. Inspired by cryptographic codes, the new font and appearance reflect the founders' artistic freedom and remain a core element of Diptyque's visual identity." Diptyque's redesigned candle vessel is available to shop online, here.