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Powerprozesse

Senior Backend Developer - Agents

AI Application EngineeringUpdated on Nov 13
Full-time$1.5k - $3k /mo

About the Job

Requirements

  • Experience with TypeScript and backend development is pertinent to the stated stack and role.
  • Ability to work with Convex, a database and serverless-functions platform.
  • Ability to work with AI agents, system prompts, skills, and large language model infrastructure.
  • Ability to build or improve retrieval-augmented generation (RAG) search, caching, streaming, retries, context compaction, provider usage tracking, and evaluation workflows.

Responsibilities

  • Improve autonomous inbox agents by determining when they should escalate to a human and how they should follow defined processes, working with customers who use the agents.
  • Build templates for customer-trained inbox agents and support agents that handle complex scenarios.
  • Design agent harnesses, including deciding what belongs in system prompts and skills so agents interpret requests as property managers would.
  • Improve the platform’s custom knowledge base and how AI learns from and searches it using tools, system prompts, and skills; ensure answers to customer support questions are captured in the knowledge base for future agent use.
  • Build and improve voice agents using LiveKit to handle phone calls in a manner comparable to text agents handling tickets.
  • Select suitable language models, cache and stream responses to reduce latency, retry when providers fail, compact context, optimize RAG search, track usage across providers, reduce costs, and run evaluations.
  • Work with property managers who use the agents to identify where agents fail and improve their performance for customers.

About the Company

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