Full-Time

Technical Writer

Findem

Findem

51-200 employees

AI-powered talent acquisition and management solution

AI & Machine Learning

Junior, Mid

San Francisco, CA, USA

Required Skills
Communications
Video Editing
Requirements
  • Bachelor’s degree in Technical Writing, Computer Science, Information Technology, or a related field.
  • Minimum of 3 years experience in technical writing, preferably in a technology or SaaS company.
  • Strong understanding of AI tools and their application in enhancing documentation.
  • Excellent written and verbal communication skills, with a keen eye for detail.
  • Experience working with product management and customer success teams.
  • Ability to grasp complex technical concepts and make them easily understandable.
  • Familiarity with documentation tools and software.
Responsibilities
  • Develop and maintain detailed documentation of the platform, including user guides, API documentation, and online help content.
  • Work closely with Product Managers and Customer Success teams to understand product updates and customer requirements.
  • Leverage AI tools and methodologies to enhance the quality and efficiency of documentation processes.
  • Regularly update the knowledge base to reflect new features and updates.
  • Translate technical and complex concepts into clear, concise, and easy-to-understand language.
  • Collaborate with cross-functional teams to ensure alignment and consistency across all documentation.
  • Gather user feedback to continuously improve the documentation experience.
  • Create simple screen-share videos of the product with basic video editing skills, including adding AI-generated narration or doing voiceovers.

Findem stands out as a leader in the talent acquisition and management industry, offering a unique AI solution that generates dynamic, multidimensional talent data, known as attributes, providing unparalleled talent intelligence. Their approach, which goes beyond mere resume analysis, allows companies like Adobe, RingCentral, and Intuitive Surgical to unlock actionable insights throughout the talent lifecycle, thereby transforming their talent strategy. The company's culture is centered around precision, objectivity, and efficiency, making it an ideal workplace for those passionate about data-driven decision making and workforce evolution.

Company Stage

Series B

Total Funding

$44.6M

Headquarters

Redwood City, California

Founded

2019

Growth & Insights
Headcount

6 month growth

26%

1 year growth

50%

2 year growth

85%
INACTIVE