Description

Join the Team: Spectrio Careers

Spectrio empowers human engagement by creating authentic experiences through content, innovation, and measurable insight that drive growth.

About Spectrio

Spectrio isn’t just a digital signage provider; we are the architects of modern customer experiences. From healthcare to automotive, we empower over 150,000 global locations to transform their physical spaces into dynamic digital destinations.

Headquartered in Tampa, Florida, Spectrio consistently ranks among the fastest-growing and largest companies in the Tampa Bay area. As an 11-time Inc. 5000 honoree and a member of the Tampa Bay Business Journal’s “Fast 50” and “Tampa Bay 200,” we are a proven leader in innovation. Our software consistently receives praise for its features and ease of use on Capterra and G2, earning multiple awards for technology and creative excellence.

For more information, visit www.spectrio.com.

This position is open to external candidates in Florida, North Carolina, or Texas and offers the flexibility of remote work. Internal candidates are also encouraged to apply.

Primary Objective:
The Implementation Specialist is passionate about the Spectrio products and mission while providing first response to customize and install on-premise equipment for our clients.

Responsibilities include:

Control point for field-related service activities
Assigning, controlling, and dispatching service technicians
Monitor workflow and load to qualified technicians
Coordination of tech scheduling with clients
Evaluate and reassign work as needed
Answer client inquiries via phone and email, provide technical assistance and support to our clients via on-site technicians
Comprehend and apply technical information, and present technical information to customers in a non-technical manner
Acquire the information necessary for new installations and hardware configurations
Perform data entry duties, monitor, operate or coordinate and assist others in the operation of dispatch/installation
Utilize computer equipment, software and diagnostic tools to perform a broad range of computer operations assignments
Update supervisor on status of projects or technical issues
Identify higher level support issues and escalate to appropriate team member/s or department when necessary
Log all incidents, case updates, and hardware info, into the company's designated support system.
Perform other duties as assigned

Requirements

Bachelor’s degree preferred
Computer and Customer Service experience required
Experience working as an Implementation Specialist preferred
2+ years of related experience with computers and providing customer service in a call center environment preferred
Previous CRM (NetSuite, Salesforce, etc.) and ERP experience preferred
Experience using Google Suite and Microsoft Office
Must have the capacity to multitask, prioritize, and self-direct, with accuracy - while performing in a challenging environment
The ability to work independently and as part of a team
Strong analytical and problem-solving skills
Excellent organizational and time management skills
Superior communication and customer service skills
Attention to detail required
Must show aptitude and desire to learn new skills on the job
Ability to follow instructions and procedures, both verbal and written
Fast learner of new processes, and software tools
Punctual, accountable, and team focused
Ability to communicate and explain technical information, details and procedures, in simple, understandable terms to non-technical people
Must have the capacity to multitask, prioritize, and self-direct, with accuracy - while performing in a challenging environment
Computer literate and working knowledge of current Microsoft Operating Systems, and Office software products. Windows 7, 10, Word, Excel, and Outlook
Working knowledge of basic Networking protocols and hardware, TCP/IP, Ethernet, Wireless, hubs/switches, remote management software
Ability to effectively manage customer and coworker relationships, promptly respond to queries, ensure promises are kept and manage expectations
Ability to remain positive and seek solutions during stressful situations, effectively prioritize and execute tasks, as well as adapt to change

Benefits Built for You

We care for our team members through a holistic benefits package designed to support your health, family, and future:

Remote Work: We believe great work happens where you feel most inspired, backed by a culture that prioritizes connection, collaboration, and flexibility.
- Company-provided monthly internet allowance included.
Vacation/Personal Time: Prorated PTO that accrues per pay period after 30 days of employment.
- < 3 Years of Service: 15 days per year.
- 3-5 Years of Service: 17 days per year.
- 5+ Years of Service: 20 days per year.
Paid Sick Leave: All employees accrue up to 40 hours (5 days) of sick time per year.
Company Paid Holidays: 10 observed holidays per year
Medical Insurance: Three plan options (Low HSA, Mid, and High Plans); Dental Insurance: High and Low PPO plan options; and Vision Insurance.
Basic Life Insurance: $50,000 policy, 100% employer-paid.
Short-Term Disability: 100% employer-paid; covers 60% of weekly salary for up to 26 weeks.
Voluntary Benefits: Optional purchase of Voluntary Life/AD&D, Long-Term Disability, Accident, Critical Illness, and Hospital Indemnity.
Pet Benefits Plan
Employee Assistance Program (EAP): Confidential 24/7 support

Our Commitment to You

Ready to build the future of digital engagement? At Spectrio, we know that our innovation is only possible because of our people. We are committed to providing a supportive environment where your professional growth is prioritized and your personal well-being is protected. Join us as we continue to redefine the customer experience.

Spectrio offers a wide range of benefits for our team members, including Medical, Dental, Vision, Paid Parental Leave, 401k, HSA, FSA, Dependent Care FSA, Short and Long Term Disability, Life Insurance, EAP, Paid Time Off, Paid Sick Time, Paid Holidays, and Education Reimbursement.

Spectrio is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to, and will not be discriminated against based on age, race, gender, color, religion, creed, marital status, pregnancy, disability, national origin, sexual orientation, gender identity, veteran status, or any other protected category.

This position is open to external candidates in Florida, North Carolina, or Texas and offers the flexibility of remote work. Internal candidates are also encouraged to apply.

About the company

Spectrio provides in-store marketing technology that helps physical locations engage customers. Its products include digital signage, on-hold music, Wi‑Fi marketing, and scent marketing, all designed to deliver targeted customer experiences at brick-and-mortar locations. The company operates a unified platform that integrates these tools, along with analytics, to help businesses manage and optimize customer interactions. Spectrio differentiates itself through a roll-up growth strategy that combines many smaller marketing tech providers into a single ecosystem, expanding capabilities with acquisitions (such as AI-driven analytics from InReality) and a large installed base across more than 150,000 locations. The goal is to consolidate a fragmented in-store marketing landscape into a cohesive, scalable platform that enables brands to attract, engage, and understand customers in physical spaces.

Company Size

201-500

Company Stage

N/A

Total Funding

N/A

Headquarters

Tampa, Florida

Founded

2002

Get referred to Spectrio

See people who can refer or advise you

Simplify's Take

What believers are saying

April 2026 Spectrio Studio, Academy, and Care add recurring services beyond hardware.
October 2025 Screenverse partnership monetizes screens, offsetting licensing costs for customers.
August 2026 Velasea partnership broadens hardware options for refreshes and new rollouts.

What critics are saying

July 2026 Indeed reviews cite layoffs, toxic leadership, and shrinking commissions.
Private-equity roll-ups since 2014 create integration debt and culture drag through 2026.
If channel partners defect, Spectrio’s 150,000-location footprint stops translating into renewals.

What makes Spectrio unique

Spectrio’s April 2026 suite bundles signage, audio, scent, analytics, and content services.
Tamara Bebb unified fourteen CMS platforms into one modular enterprise stack by 2025.
June 2026 GM and Kalahari wins prove Spectrio handles national multi-location deployments.

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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
Health Savings Account/Flexible Spending Account
Unlimited Paid Time Off
Paid Parental Leave
401(k) Retirement Plan
401(k) Company Match
Paid Vacation
Paid Sick Leave

Growth & Insights and Company News

Headcount

6 month growth

1 year growth

2 year growth

invidis

Oct 5th, 2026

Automotive digital signagespectrio and SignageOS partner to expand hardware compatibility.

Automotive digital signagespectrio and SignageOS partner to expand hardware compatibility. The partnership allows automotive dealerships to manage digital signage across different hardware platforms while extending the life of existing displays. October 5, 2026 by John Berkovich Spectrio has partnered with SignageOS to give automotive dealerships and multi-location dealer groups greater flexibility in deploying and managing digital signage across different hardware platforms. The integration lets Spectrio's content management system (CMS) work across Android, Brightsign, Windows, Tizen, WebOS, ChromeOS, System-on-Chip (SoC) displays, and custom hardware configurations. For dealerships operating a mix of older and newer displays, the partnership offers a way to consolidate signage management without replacing existing equipment simply to accommodate a different CMS. SignageOS provides a standardized integration framework that connects hardware-level controls with cloud-based content management systems. The technology allows operators to manage and monitor different devices remotely, reducing the complexity of maintaining signage networks across multiple locations. Spectrio has integrated the technology into its Intelligent Engagement Suite, allowing automotive customers to manage content delivery across different hardware environments through its existing CMS. "Dealerships shouldn't have to overhaul their physical hardware just to upgrade their digital display strategy," said Lukas Danek, chief product officer at SignageOS. He said the integration allows automotive groups to bring existing screens and new displays together under a common management system. The companies also see opportunities to reduce deployment costs while extending the operational life of existing equipment. For large dealership groups, this could simplify network expansion and reduce dependence on individual hardware manufacturers.s Christian Armstrong, Spectrio's vice president of product management, said the partnership will help automotive customers modernize their signage networks while still supporting legacy equipment.

invidis

Aug 26th, 2026

Digital signage ecosystemspectrio partners with Velasea.

Digital signage ecosystemspectrio partners with Velasea. To give customers a more reliable foundation for their digital signage projects, Spectrio partners with player manufacturer Velasea, creating more hardware options for its Intelligent Engagement Suite. August 26, 2026 by Balthasar Mayer Spectrio extends its digital signage ecosystem by a partnership with Velasea, a full-service system builder and channel infrastructure provider focused on digital signage. As of now, Velasea media players are avaible to Spectrio customers, either for new rollouts or for equpment refreshes. As part of the new partnership, the Velasea hardware is now fully compatible with Spectrio's CMS, which is integrated in the Intelligent Engagement Suite platform. The digital signage products from Velasea are built for commercial signage environments, supporting long operating hours and complex demands. They can support projects ranging from individual locations to networks spanning thousands of sites. "Hardware selection can be one of the more complicated parts of a digital signage deployment. We partnered with Velasea to make that easier for our customers," said Christian Armstrong, Spectrio Vice President of Product Management. "Their industry expertise, imaging, and fulfillment capabilities help us match the right hardware to each customer's signage and analytics needs." Spectrio says that it stands ready to consult customers planning a new digital signage deployment or evaluating an equipment refresh about possible Velasea configurations.

Digital Dealership System

Aug 21st, 2026

Top Spectrio automotive digital signage competitors to consider.

Top Spectrio automotive digital signage competitors to consider. Car shoppers pay attention to bright, moving screens. Static signs often fade into the background. Digital signage, screens that show changing messages and videos, helps dealers share offers, service updates, and model details in real time. Spectrio is a well-known vendor in auto retail, yet there are strong competitors to compare. Digital Dealership System, for example, provides real-time dashboards and custom setups for stores that want tighter control. This guide highlights top options with flexible scheduling, creative content tools, and simple content management, so teams can run showrooms with confidence. Ready to find software that fits your store and budget? Keep reading for clear choices and quick pros. Key takeaways. * OptiSigns delivers affordable digital signage with advanced content management and flexible display support, making it a smart Spectrio alternative for dealerships in 2026. * Raydiant boosts showroom engagement with interactive screens, quick content updates, and smooth connections to existing dealership tools. * ScreenCloud offers simple drag-and-drop controls plus app integrations like Google Slides and Canva, ideal for fast changes across many locations. * Digital Dealership System features real-time dashboards and automated scheduling to strengthen visual communication in stores of any size. * Competitors such as OptiSigns, Raydiant, ScreenCloud, and Yodeck help dealers share dynamic messages while keeping costs and workflows under control. Why choose OptiSigns as an alternative to Spectrio? OptiSigns gives auto retailers a clean, user-friendly way to manage screens across the lot. A manager can update displays from anywhere, then see changes roll out in minutes. That speed keeps customers informed about service wait times, financing specials, and new arrivals. The platform includes a content management system, also called a CMS, that lets staff schedule playlists, repeat promotions, and swap layouts without special training. Templates, dynamic text, and easy playlists help teams publish on time, even on busy sale weekends. For example, a service advisor can promote seasonal tire deals in the lounge and show oil change pricing at the service write-up desk. Pricing stays budget friendly, which matters for single stores and large groups. As a Spectrio alternative, OptiSigns brings modern features at a lower cost, so more screens can go live without breaking the plan. It supports many display types, including menu boards, wall screens, and lobby kiosks, so the setup fits different store layouts and goals. This flexible approach helps a dealership deliver consistent messages across showrooms, lounges, and parts counters. Clear screens get more eyes on offers, and that leads to more test drives and service bookings. For teams who want straightforward control with strong scheduling, OptiSigns stands out in 2026. How does Raydiant enhance interactive showroom experiences? Raydiant brings touch-friendly, interactive digital signage into the showroom. Shoppers can explore trim levels, colors, and safety features at their own pace. That hands-on feel turns a quick visit into a guided tour. Dynamic visuals and short videos keep buyers engaged longer. Staff can push updates in seconds using Raydiant's simple tools, so today's finance offer or trade-in bonus shows right away. The system connects with dealership tools, such as inventory feeds, to surface current stock without a heavy setup. It works for independent stores and multi-rooftop groups alike. Teams report stronger engagement when visitors use these friendly screens. Many also see a lift in sales after they add clear product info and timely promotions. If the goal is a showroom that explains itself, Raydiant helps turn screens into helpful product experts. What makes ScreenCloud user-friendly for content management? ScreenCloud gives teams an easy way to plan, publish, and update digital signage. The interface is simple enough for any staff member to learn in an hour. Drag-and-drop tools make building playlists and layouts feel quick and familiar. App integrations add speed. Connect Google Slides for instant price board updates or use Canva to apply fresh designs without leaving the workflow. A regional manager can launch a weekend promo across many stores from one dashboard, then monitor what is live in each location. Smart scheduling helps busy teams work ahead. Load content for the month, set times, and let screens run the plan. Strong accessibility options keep content readable across different screen sizes, so the same message looks clean in the lounge and at the parts counter. "I switched our entire network in less than a day and trained my staff in under an hour." Looking beyond ScreenCloud? See how other competitors raise engagement in auto showrooms with clear, creative content. Conclusion. Choosing the right digital signage software helps dealerships stand out on the sales floor and in service. Top competitors bring strong content management, easy controls, and a cloudbased platform that scales with growth. Options like OptiSigns, Raydiant, and Yodeck support quick updates and eye-catching creative content. Digital Dealership System adds real-time dashboards and automated scheduling that keep messaging current throughout the day. Each competitor offers useful tools to improve visual communication and marketing results. Compare features, test a few trials, and pick the software that fits current goals and budget. With the right partner, every screen can work harder for the store. FAQs. 1. Who are the top competitors to Spectrio in automotive digital signage solutions? Several strong players offer alternatives to Spectrio, including Raydiant, Mood Media, and ScreenCloud. Each provider delivers unique features for auto dealerships and service centers looking to boost customer engagement with dynamic displays. 2. What key services do these competitors provide that benefit automotive businesses? Competitors like Raydiant and Mood Media supply cloud-based content management, real-time updates for promotions or service specials, and customizable templates tailored for showrooms or waiting areas. These tools help drive sales by keeping customers informed and entertained during their visit. 3. How can switching from Spectrio's platform improve my dealership's marketing efforts? Choosing a competitor may give you access to advanced analytics dashboards, more flexible integration with your existing systems, or enhanced support options. Many providers also focus on ease of use so your team can update screens quickly without technical headaches. 4. Why should I consider other automotive digital signage vendors instead of staying with one provider? Exploring different vendors ensures you get the best value; some companies offer lower pricing tiers or specialized packages designed just for car dealers. Comparing features like remote device control, interactive touchscreens, or branded video loops helps maximize return on investment while elevating your brand experience in every customer interaction... Ready to see what fits best? Reach out today for a personalized demo! * admin * August 20, 2026 * 8:29 pm

GlobeNewswire

Jun 16th, 2026

Spectrio announces major enterprise deployments with General Motors and Kalahari Resorts ahead of InfoComm 2026.

Spectrio announces major enterprise deployments with General Motors and Kalahari Resorts ahead of InfoComm 2026. Multi-sector customer wins executed alongside channel partners validate market demand for Spectrio's Intelligent Engagement Suite as global brands prioritize scalable customer experiences. June 16, 2026 08:00 ET | Source: Spectrio TAMPA, Fla., June 16, 2026 (GLOBE NEWSWIRE) - Spectrio, a leading provider of enterprise customer engagement technology, today announced a series of major new commercial agreements with General Motors and Kalahari Resorts. These deployments span the automotive, hospitality, and entertainment sectors, demonstrating accelerating market adoption of the company's Intelligent Engagement Suite(TM)(IES) ahead of the InfoComm 2026 exposition in Las Vegas. Executed in close collaboration with Spectrio's growing network of integration and channel partners, these recent partnerships underscore the company's ability to drive substantial, commercial-scale, high-volume project opportunities and long-term value across the channel ecosystem. National and Global Scale Across Diverse Verticals * General Motors Showroom & Service Department Infrastructure: Spectrio and General Motors have partnered to provide specialized digital infrastructure for showrooms. Digital solutions will deploy across all new GM dealerships and existing locations undergoing showroom upgrades, establishing a standardized, high-impact visual framework for the modern automotive buying experience. * Kalahari Resorts Experiential Ecosystem: Expanding its footprint in large-scale entertainment hospitality, Spectrio has secured a portfolio-wide contract with Kalahari Resorts. Spectrio will serve as the single accountable partner providing unified digital signage, interactive endpoints, and coordinated guest experiences across all Kalahari Resort locations in the United States. Empowering Human Engagement "At Spectrio, our driving force is a simple but powerful mission: to empower human engagement across both the physical and digital worlds," said Tamara Bebb, CEO of Spectrio. "The market has shifted away from isolated hardware products toward comprehensive solutions that truly elevate how a brand interacts with its customers. By aligning our core solutions with our new specialized service offerings and top-rated customer support, we provide businesses with a reliable framework for consistently connecting with their audiences. These milestone agreements with General Motors and Kalahari Resorts serve as clear proof points that our comprehensive, customer-first strategy is driving the industry forward." By delivering visual infrastructure, custom content strategy, and location analytics through a single corporate agreement, Spectrio enables large-scale operators and their integration partners to deploy sophisticated configurations seamlessly, eliminating the operational decay typical of isolated deployments. At InfoComm 2026 (Booth #N8363), Spectrio will showcase how the Intelligent Engagement Suite connects in-location endpoints directly to live operational data, allowing multi-location brands and channel partners to maintain absolute compliance while adapting to real-time market demands. About Spectrio Spectrio is built on a mission to empower human engagement across the physical and digital world. Through its Intelligent Engagement Suite(TM), the company provides a unified enterprise architecture that integrates digital signage, commercial audio, workplace communications, and unified endpoint management into a secure, SOC2-compliant ecosystem. Powered by three specialized service pillars - Spectrio Studio (creative), Spectrio Academy (education), and Spectrio Care (proactive support) - Spectrio removes the operational risks of digital deployments, ensuring every customer touchpoint is active, measurable, and impactful. Media Contact: Diana Martinez PR Lead [email protected]

Yahoo Finance

Apr 14th, 2026

Spectrio launches Intelligent Engagement Suite with Studio, Academy and Care services

Spectrio has launched three new service offerings — Spectrio Studio, Spectrio Academy and Spectrio Care — as part of its Intelligent Engagement Suite, designed to enhance customer experiences across physical locations. Spectrio Studio operates on a "Content as a Service" model, delivering professionally produced, brand-aligned content for digital displays. Spectrio Academy provides structured professional development to help internal teams maximise platform capabilities. Spectrio Care offers proactive technical support with continuous system monitoring to ensure uptime. The Intelligent Engagement Suite integrates sight, sound, scent and data solutions into a unified ecosystem. CEO Tamara Bebb emphasised the company's focus on empowering human engagement beyond basic digital displays. The services are available immediately through Spectrio and its partner network.

Spectrio

Implementation Specialist

About the job