Marriott International

Manages and franchises hotels around the world

Food and Beverage Server

Dining, Bar & Counter ServiceConfirmed live in the last 24 hours

Full-timeEdinburgh, UK£14.25 /hr

About the Job

Requirements

Food and beverage service experience is required.
Previous experience, preferably two years, in a customer-facing role within a luxury five-star environment is an advantage.
Excellent written and spoken English is required.
A flexible and adaptable approach to working hours is required.
Impeccable personal presentation is required.
Strong organizational skills and IT literacy are required.
Knowledge of booking systems such as OpenTable is essential.
Knowledge of Outlook is essential.
A good telephone manner is required.

Responsibilities

Work with the Food and Beverage team to achieve strategic departmental goals, especially guest satisfaction.
Be prepared to work all shifts within the outlets to help create a fully multi-skilled and productive Food and Beverage team.
Discover guests' needs and respond promptly, effectively, and confidently to provide excellent guest service.
Work across all Food and Beverage areas to exceed guest expectations and consistently maintain standards.
Liaise and communicate effectively with all departments to ensure seamless information transfer.
Be fully conversant with restaurant policies and procedures.
When fully competent, work with the Manager and Lead Servers to provide on-the-job training and coaching for new staff.

We are currently recruiting for a Casual F&B Server to join our Restaurant Team at the Sheraton Grand Hotel & Spa. Working in our One Square Restaurant you will be expected to cover a variety of shifts including breakfast, evenings and weekends.

Sheraton Grand Hotel & Spa is one of Scotland's leading 5-star hotels. As the largest 5-star hotel, we also have the biggest banqueting and meeting facilities of any hotel in Edinburgh with a capacity of up to 500 and our One Square Restaurant and bar.

Essential Functions

To work with the Food & Beverage team to ensure achievement of strategic departmental goals, especially in the area of guest satisfaction. To be prepared to work all shifts within the outlets to create a fully multi-skilled and productive Food and Beverage team.

Provide excellent guest service by discovering all of our guests needs and acting on these needs promptly, effectively and with confidence.
Work across all areas of Food & Beverage to ensure that guest expectations are exceeded and standards are consistently maintained.
Liaise and communicate effectively with all departments to ensure seamless transfer of information takes place.
To be fully conversant with all restaurant policies and procedures.
When fully competent, to work with the Manager and Lead Servers to provide effective on job training and coaching of new staff to help develop an highly skilled and motivated team, committed to both Hotel and departmental goals.

Requirements:

Food & Beverage Service Experience required
Previous experience, preferably 2 years, in a customer facing role within a luxury five-star environment a distinct advantage
Excellent written and spoken English
Flexible and adaptable approach to working hours
Impeccable personal presentation
Must be well organized and IT literate
Knowledge of booking systems essential such as OpenTable
Knowledge of Outlook is essential
Good telephone manner

You will join a fun loving and passionate team who excel in delivering world class standards and live and breathe the brands standards.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Pay Range (US/Canada/EMEA): GBP 14.25 Hourly salary

About the Company

Marriott International

Manages and franchises hotels around the world

Marriott International manages and franchises hotels and resorts for leisure and business travelers, with brands spanning luxury stays, select-service hotels and extended visits. Its portfolio includes The Ritz-Carlton, Sheraton and Courtyard, giving hotel owners different formats for serving guests. Most properties belong to third-party owners: Marriott earns management fees tied to hotel revenue and profit, or franchise royalties for use of its brands and systems, while owning or leasing a small share itself. The company also licenses its names for branded residences and vacation ownership properties. With operating roots dating to 1927, Marriott is headquartered in Bethesda, Maryland.

Company size: 10,001+
Company stage: IPO
Headquarters: Bethesda, MD
Founded: 1927

Recently Posted Jobs

Explore more opportunities at Marriott International

See more jobs