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Firsthand

Mental health support leveraging lived experience

Consultation-Liaison Psychiatric Nurse Practitioner

Full-Time
$150k - $160k+ Equity + Performance bonus
Mid
Richmond, VA, USA
In Person
Medical, Clinical & VeterinaryAdvanced Practice Providers
No H1B Sponsorship

About the job

Requirements
  • Certification as a Psychiatric Mental Health Nurse Practitioner (PMHNP-BC).
  • An active Virginia Advanced Practice Registered Nurse (APRN) license; autonomous practice designation specific to psychiatric practice is preferred.
  • National psychiatric APRN certification from the American Nurses Credentialing Center (ANCC) or equivalent.
  • Drug Enforcement Administration (DEA) registration, including the ability to prescribe Schedule II–VI medications and buprenorphine.
  • Active Medicare enrollment via Provider Enrollment, Chain, and Ownership System (PECOS) as an individual provider and active Virginia Medicaid (DMAS) enrollment are strongly preferred.
  • A current, attested CAQH ProView profile.
  • No history of Medicare or Medicaid sanctions or exclusions, and no unresolved licensure disciplinary actions.
  • Active, unrestricted malpractice and professional liability coverage, or the ability to furnish a certificate of insurance upon offer.
  • A sound, evidence-based clinical assessment framework for determining whether an emergency-department patient needs further observation, inpatient admission, or safe discharge, considering suicide risk, ability to care for self, and risk of danger to others.
  • Credibility with emergency physicians, hospitalists, and surgeons, and the communication skills to influence teams outside the clinician's own organization.
  • An independent work ethic and ability to build service workflows, relationships, and reputation from the ground up.
  • Ability to work five eight-hour shifts Monday through Friday, with occasional weekend on-call.
  • Employment is contingent on attesting to applicable medical clearance requirements, including vaccination for or immunity to COVID-19, Hepatitis B, Influenza, MMR, Chickenpox, Tetanus, and Diphtheria, subject to applicable accommodations.
Responsibilities
  • Conduct same-day psychiatric consultations for patients referred by emergency, medical, and surgical teams.
  • Collaborate with hospital teams, including attending physicians, nursing staff, and case managers, to develop and implement treatment plans.
  • Perform rapid assessment, crisis intervention, and stabilization for patients presenting in psychiatric crisis, including suicide and violence risk assessments.
  • Escalate complex management to the collaborating psychiatrist, practice within training and experience, and establish a referral plan for complex cases and emergencies.
  • Provide outpatient stabilization services, medication management, and supportive psychotherapy.
  • Establish and maintain working relationships with hospital departments and community partners.
  • Contribute to consult workflow and care pathway development in collaboration with the consulting psychiatrist.
  • Assess patients at the bedside, initiate treatment including medication management, long-acting injectable antipsychotics, medication for addiction treatment where indicated, and therapeutic interventions.
  • Follow admitted patients on the hospital floor, document in the hospital's electronic health record, and provide outpatient bridge appointments to support continuity of care.
Desired Qualifications
  • Autonomous practice designation specific to psychiatric practice.
  • Active Medicare enrollment via PECOS as an individual provider and active Virginia Medicaid (DMAS) enrollment.

About the company

Firsthand Cares provides mental health support and resources for people with serious mental illness, with many staff having lived experience to build trust. It offers services like personal guidance, connections to community resources, and mental health advocacy delivered by trained professionals guided by lived experience. The emphasis on shared lived experience sets it apart from traditional providers, as it complements clinical care and community resources rather than relying only on medical treatment. Its goal is to improve mental health outcomes by reducing access barriers and guiding recovery through a compassionate, experience-informed approach.

Company Size

51-200

Company Stage

Late Stage VC

Total Funding

$52.9M

Headquarters

New York City, New York

Founded

2021

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Simplify's Take

What believers are saying

  • July 2026 financing signals investor support after 2025 staffing collapse.
  • Carelon's value-based contract gives Firsthand a harder-to-replace distribution channel.
  • Firsthand raised $52.9 million since 2021, funding expansion and product development.

What critics are saying

  • UnitedHealthcare contract loss in March 2025 forced majority layoffs across five states.
  • July 2026 funding raised only $10 million of a planned $32 million round.
  • Single-payer dependence threatens survival; another payer loss can crush revenue before 2027.

What makes Firsthand unique

  • Peer-support clinicians with lived serious-mental-illness experience build trust with patients.
  • Carelon partnership manages behavioral, pharmacy, inpatient, outpatient, and physical costs together.
  • Firsthand targets serious mental illness exclusively, not broad telehealth or generic therapy.

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Benefits

  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • 401(k) Company Match
  • Parental Leave
  • Flexible Work Hours

Growth & Insights and Company News

6 month growth

0%

1 year growth

-1%

2 year growth

-2%
Behavioral Health Business
Jul 22nd, 2026
firsthand raises $10M of $32M round after staff cuts following UnitedHealthcare contract loss

firsthand, a New York-based serious mental illness care provider, has secured $10 million of a planned $32 million funding round, according to public filings. The raise follows significant setbacks for the company, which was forced to cut most of its staff in March 2025 after losing a major Medicaid contract through UnitedHealthcare. Founded in 2021, firsthand uses a peer support model where individuals with lived experience of serious mental illness engage with patients at home. The company previously raised $28.1 million in its Series B from GV in February 2023. The new funding signals renewed growth momentum. firsthand has established a partnership with Carelon focusing on total cost of care for serious mental illness patients. To date, the company has raised approximately $52.9 million across three funding rounds.

Intelligence360 News
Feb 8th, 2023
Firsthand Health Has Filed A Notice Of An Exempt Offering Of Securities To Raise $29,999,998.00 In New Equity Investment.

FirstHand Health has filed a notice of an exempt offering of securities to raise $29,999,998.00 in New Equity Investment. FirstHand Health has filed a notice of an exempt offering of securities to raise $29,999,998.00 in New Equity Investment.According to filings with the U.S. Securities and Exchange Commission, FirstHand Health is raising $29,999,998.00 in new funding. Sources indicate as part of senior management Chief Executive Officer, Samir Malik played a key role in securing the recent investment and it will aid in aggressively expanding the company, as well as broaden and accelerate product development.About FirstHand HealthAt firsthand we believe firsthand experience with serious mental illness should be valued more. Our founding team of serial entrepreneurs and healthcare executives have intentionally spent careers serving underserved people with Serious Mental Illnesses, in partnership with community-based organizations. We are actively adding like-minded business-builders to fill out our team.To learn more about FirstHand Health, visit http://www.firsthandcares.com/Contact:Samir Malik, Chief Executive Officer314-578-5416https://www.linkedin.com/in/samirmm/SOURCE: http://www.intelligence360.ioCopyright (c) 2023 SI360 Inc