Tech Lead - Accounts Tooling and Automation @ Zensurance

About Us:

Zensurance is redefining commercial insurance for Canadian businesses.

As a leading InsurTech, we make getting the right coverage simple, fast, and accessible through a digital-first experience. Our platform combines advanced technology with deep industry expertise to deliver tailored insurance solutions that help businesses thrive.

Zensurance has been recognized for its rapid growth and industry impact:

✅ Deloitte’s Technology Fast 50 (2023, 2024, 2025)

✅ Deloitte’s Technology Fast 500 (2024)

✅ Top Insurance Employers (2022)

At Zensurance, we value ownership, collaboration, and innovation. Our team thrives on solving complex challenges, challenging the status quo, and making a real impact in an industry ready for change.

If you're looking to build something meaningful in a fast-growing, customer-focused company, we’d love to hear from you!

We're looking to hire a Tech Lead who would be joining our Accounts Tooling & Automation team!

The Accounts Tooling and Automation Team (ATAT) team is responsible for building and enhancing our tooling for the Digital Platform, particularly for the Sales team in managing accounts.

As a Tech Lead, you will utilize your extensive technical expertise to steer the Engineering Team's technical direction, aligning it with our culture of iterative, autonomous development and deployment. Your primary focus will be on addressing security and scalability considerations, collaborating closely with the Product Manager, Team Lead, Engineering, and Staff Developers to devise and implement systems and processes that enable the team to achieve its goals.

As a senior member of the team, you can elaborate your thoughts without difficulty and are capable of discussing complex ideas in a logical way. You manage your time well to meet important deadlines while supporting other team members who need to be mentored.

Reporting to the Team Lead, Engineering, you will design and implement solutions in both the front-end application and back-end APIs.

This is a remote-first role within Canada. #LI-Remote

Responsibilities:

Collaborate with project stakeholders and the development team to design, build, and implement scalable, user-friendly apps and libraries using Node, React, and Typescript.
Collaborate with Product Management to examine, adjust, and break down roadmap items into epics and break down epics into discreet, actionable, appropriately sized tickets in the team’s backlog.
Provide a technical perspective on organizational objectives within the team’s scope of activities. Analyze requirements, identify areas of concern, and provide recommendations based on your extensive technical background.
Using POC models provided by Staff Developers, design and implement systems and infrastructure in accordance with the team’s vision and culture.
Adhere to the organization’s security strategy using a security-first mindset.
Discuss various strategies and architecture and highlight tradeoffs for potential solutions.
Perform code reviews, ensuring that pull requests accurately reflect the acceptance criteria of the tickets they address.
Use quality metrics to identify gaps in the testing strategy.
Work with teams to recommend solutions that are in accordance with accepted testing frameworks.
Manage and optimize the integration of third-party systems into our infrastructure while ensuring the reliability, performance, and security of these systems. You will collaborate closely with cross-functional teams to identify integration needs, implement solutions, and monitor system performance to guarantee uninterrupted service delivery.
Define and prioritize areas of technical debt and bugs, taking into consideration outcomes of the incident management process and addressing them with the team.
Foster a culture of iterative deployability with awareness of cycle time and failure rates.
Coach and mentor the development team and work to expand their technical knowledge and skills.
Use a systematic approach to debugging to diagnose issues within the application.
Write unit tests as well as higher-level tests to ensure application quality and stability.
Consistently produce production-ready code that is easily testable, easily understandable, and accounts for edge cases and errors, using comments and other documentation strategies where appropriate.
Follow Agile practices, suggest improvements, and participate in team events.
Develop a strong understanding of the company’s goals and initiatives and help the engineering team deliver on those goals/initiatives.
Ensure technical standards such as accessibility, performance, security, maintainability, functional correctness, operability and observability are observed in the modules developed and maintained by the team.
Document decisions, research and guides to foster and build a culture of continuous learning and continuous improvement.

Requirements:

University degree or college diploma in a recognized technical, vocational or academic program or equivalent work experience.
7+ years of experience building rich, complex and scalable APIs, including integration with third party APIs.
5+ years of building front-end web applications using modern Javascript frameworks.
2+ experience in designing scalable and distributed systems.
Experience mentoring other developers.
Extensive full-stack experience working with React/Redux/Node/Typescript/PostgreSQL and Javascript.
Extensive experience with the Scrum framework and Agile methodologies.
Familiarity with DORA metrics to measure the DevOps Performance and experience in communicating what’s been measured with the team.
Experience architecting and augmenting large software systems.
Experience with Javascript development toolings like WebPack, Babel, and Storybook.
Experience with Unit Testing frameworks like Jest/Mocha.
Experience building and/or working with micro-services and micro front-ends.

Nice to have:

Experience working with test automation frameworks like Cypress, Nightwatch, Selenium, and BrowserStack.
Experience working with Infrastructure as Code using tools like Terraform, Pulumi and AWS.
Experience with containerization tools such as Docker or Kubernetes.

Join Our Engineering Team - Where Growth Meets Innovation

At Zensurance, we believe engineering is more than just writing great code. It’s about learning, growing, and building something meaningful together. Our remote-first team is a place where you’ll be challenged, supported, and encouraged to thrive. Here’s what makes our team special:

✔ A Leadership Team That’s Got Your Back

Our experienced and approachable engineering leaders aren’t just here to manage - they’re here to mentor, guide, and help you unlock your full potential.

✔ Fuel Your Growth

We invest in your learning with training budgets, professional development programs, and mentorship opportunities. Want to explore a new tech stack or level up your skills? We can help get you there.

✔ A Culture of Sharing & Support

From Power-Ups and book clubs to tech talks and hackathons, we believe in learning from each other. Have a cool idea or an interesting challenge? Let’s solve it together.

✔ Hack, Build, and Innovate

Twice a year, we hit pause on our regular work for company-wide hackathons, giving you the chance to experiment, push boundaries, and build something awesome.

✔ Clear Career Growth, No Guesswork

We don’t do vague career paths. Our well-defined growth tracks show you exactly what’s needed to take your career to the next level, in a way that aligns with your skills and ambitions.

And the best part? You’ll work on exciting projects using cutting-edge technologies like TypeScript, NestJS microservices, and micro-frontends with React. If you're looking for a team that values learning, collaboration, and impactful work, we’d love to meet you!

Benefits & Perks at Zensurance:

At Zensurance, we know that when our people thrive, so does our business. That’s why we offer a flexible, people-first work environment designed to support your well-being, growth, and success.

💻 Work Your Way

• Remote-first setup for added flexibility

• Home office allowance to create a comfortable workspace

• Top-tier tech: "Office in a box" with all necessary tech equipment

• Half days before public holidays: Enjoy half days before long weekends

❤️ Your Health, Your Way

• Flexible health and dental plans for families, including mental health support

• Health & personal spending accounts to invest in wellness your way

• Parental leave top-up, because family comes first

🚀 Investing in Your Growth

• Education assistance reimbursement for courses, conferences, books, and memberships

• Opportunities to learn from industry experts and grow your career

🤝 Staying Connected

• Weekly Friday huddles to share updates and connect across teams

• Virtual & in-person team-building events to strengthen our culture

We’re building something special. Come be a part of it!

Who We Are:

Business is hard work, but insurance doesn’t have to be!

We empower business owners with simple, tech-driven insurance solutions through our online platform.

Our success is fueled by our team-oriented culture and four core values:

DELIVER – We set ambitious goals and achieve them.

INCLUDE – We foster an open and safe space for all.

INTEGRITY – We do what’s right.

INVENT – We create straightforward, innovative solutions.

AI Tools and Your Interview:

We know AI is a valuable tool, and you're welcome to use it to prepare for your interview. However, please don't use AI assistants during the live interview itself. We want to have an authentic conversation with you, and using AI during the interview could affect our evaluation of your suitability for the role.

Just so you know, we use an AI scribe to help us take notes and review interviews, ensuring a fair and clear process.

Diversity & Inclusion:

Zensurance celebrates diversity and is committed to creating an inclusive environment. We welcome applications from all backgrounds and provide accommodations throughout the hiring process. If you need support, let us know, we’re here to help.

Thank You!

We review every application with care to find the best fit for our team.

While we may take a little time to get back to you due to the high volume of applications we receive, know that a real human (not a bot!) is reviewing yours. We appreciate your patience and can't wait to learn more about you!

Tech Lead - Accounts Tooling and Automation

Zensurance

Responsibilities:

Requirements:

Nice to have:

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