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Kaiser Permanente

Integrated healthcare provider and payer platform

IT Consultant 3

Enterprise ApplicationsConfirmed live in the last 24 hours
Full-timePasadena, CA, USANo salary listedIn-person

About the Job

Requirements

  • A bachelor's degree in Business Administration, Computer Science, CIS, or a related field, and at least three years of experience in IT consulting, business analysis, or a related field; equivalent work experience may be substituted for the degree requirement.
  • Two years of experience working for a health care organization is preferred.
  • Two years of experience working for an IT organization is preferred.
  • Experience with Epic is preferred.

Responsibilities

  • Provide SCAL/HI Market IT consulting support for healthcare transformation initiatives, with a strong focus on Epic First.
  • Partner with business, clinical, and IT stakeholders to understand operational needs.
  • Translate needs into business, functional, and workflow requirements.
  • Assess existing Epic and enterprise capabilities before recommending new solutions.
  • Perform current- and future-state workflow and impact analysis.
  • Support business cases, solution assessments, and implementation planning.
  • Coordinate market-level readiness, testing, change management, and adoption.
  • Help ensure technology investments deliver measurable operational value.
  • Serve as a liaison between users and IT, define business processes, and participate as a technical contributor on project teams.
  • Complete work assignments by applying up-to-date subject-area knowledge, meeting deadlines, following procedures and policies, and applying data and resources to support projects or initiatives; collaborate cross-functionally to solve business problems; support priorities, deadlines, and expectations; communicate progress and information; identify and recommend improvement opportunities; and escalate issues or risks as appropriate.
  • Share resources, information, and knowledge with coworkers and customers; listen and respond to feedback; assess and respond to others' needs; and adapt to and learn from change, difficulties, and feedback.
  • Develop requirements for process or system solutions within assigned business domains by interfacing with stakeholders and appropriate IT teams, such as Solutions Delivery, Infrastructure, and Enterprise Architecture.
  • Execute requirements-gathering methodologies to identify business, functional, and non-functional requirements, such as SMART, within the designated business domain.
  • Assist in developing and documenting business cases that assess costs, benefits, return on investment, and total cost of ownership of proposed solutions.
  • Support the evolution of applications, systems, and processes toward a desired future state by maintaining an up-to-date understanding of how current processes affect business operations in assigned domains.
  • Map current-state processes against future-state processes.
  • Identify the impact of requirements on upstream and downstream solution components.
  • Recommend to team or department leadership how to integrate requirements with current systems and business processes in assigned domains.
  • Identify value gaps and opportunities for process enhancements or efficiencies.
  • Research how to translate requirements into workable business solutions to support solution design.
  • Identify and recommend additional data or services needed to address key business issues related to process or solution design.
  • Support evaluation of third-party vendors as directed.
  • Recommend regional or national process improvements aligned with sustainable best practices and the strategic and tactical goals of the business.
  • Participate in developing, implementing, and maintaining standardized tools, templates, and processes across assigned business domains to support continuous process improvement.

About the Company

Kaiser Permanente

Integrated healthcare provider and payer platform

Kaiser Permanente runs an integrated healthcare platform that lets members manage and pay medical, premium, and pharmacy bills online. It serves Medicare Advantage, Individual and Family, and non-employer plans, offering options to pay as a guest or set up payment plans. The platform works by presenting a centralized online portal where users can view bills, choose how to pay, and handle multiple types of charges in one place. Revenue comes from premiums and medical services fees, while the service aims to reduce administrative work for both providers and patients and encourage on-time payments. What sets Kaiser Permanente apart is its combination of healthcare services with a single billing experience across multiple plan types, focusing on a user-friendly, centralized payment process rather than handling billing through separate systems. Its goal is to provide a straightforward, reliable way for members to manage and pay their bills, improving convenience and payment timeliness.

Company size
10,001+
Company stage
Grant
Total funding
$7.5M
Headquarters
Oakland, CA
Founded
1945

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