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UnitedMasters

Music distribution platform for independent artists

Group Business Director

Account ManagementConfirmed live in the last 24 hours
Full-timeBrooklyn, NY, USAIn-person

About the Job

Requirements

  • 12+ years of experience in an agency or communications-related industry, with a well-rounded understanding of marketing, media, creative, production, and agency finance.
  • Proven success leading a portfolio of businesses or a complex multi-brand client relationship, with responsibility for financial performance and organic growth at a scale comparable to $6M–$10M+ in annual agency revenue.
  • Demonstrated ability to advise VP- and SVP-level marketing clients and make consequential business decisions with limited executive oversight.
  • Experience managing and developing senior account or Business Leadership talent and leading integrated, multi-channel campaigns and large-scale production.
  • Strong business judgment and strategic fluency, with the ability to turn complex client needs into clear priorities across multiple brands.
  • Executive presence and communication skills to influence senior stakeholders and navigate difficult conversations.
  • Commercial acumen across scopes, staffing, profitability, and forecasting, paired with a collaborative approach to Program Management.
  • Ability to champion integrated creative work while respecting accuracy and medical, legal, and regulatory review requirements.
  • A decisive, curious leadership style that develops other leaders and builds a culture of accountability and collaboration.

Responsibilities

  • Partner with the Executive Director to drive portfolio performance and strengthen client relationships, set priorities across assigned brands and workstreams, and proactively address partnership risks.
  • Develop and drive growth plans that connect unmet client needs with the company's capabilities, expanding relationships and agency impact.
  • Build a deep understanding of the client's business, patient audiences, and competitive dynamics; identify opportunities across brands and connect them into a broader business vision.
  • Build trusted relationships with senior marketing leaders, shape client agendas, and influence decisions through clear, proactive counsel.
  • Navigate complex stakeholder needs, constructively challenge assumptions, and lead sensitive conversations about priorities, investment, and the work.
  • Maintain awareness of client satisfaction, risks, and opportunities, aligning the client's brand teams, internal creative team, and agency partners.
  • Ensure work solves meaningful business problems and meets standards for strategic rigor, creative and cultural excellence, and client readiness.
  • Guide Strategy, Context, Creative, and Analytics toward ambitious ideas grounded in audience insight, business objectives, and clear measures of success.
  • Champion empathetic, accessible health communications that reflect real patient experiences and align with client-provided medical, legal, and regulatory guidance.
  • Co-own portfolio financial performance with Program Management, including resource allocation, profitability, forecasting, and long-term growth.
  • Lead senior client conversations on scopes, fees, changing needs, and investment; ensure commercial implications are addressed before commitments are made.
  • Coach Business Directors on commercial judgment and make investment recommendations across the portfolio, balancing immediate needs with long-term opportunity.
  • Lead, mentor, and develop Business Directors and Business Supervisors through regular coaching, semi-annual performance reviews, and meaningful development opportunities.
  • Establish clear roles, accountability, and development pathways, building teams that exercise sound judgment and collaborate effectively.
  • Partner with Program Management to align staffing, scope, schedules, and review requirements with business goals.
  • Ensure integration across Strategy, Context, Creative, and Production; confirm feasibility before major commitments and resolve competing portfolio priorities.
  • Partner with department leaders to shape Business Leadership standards, improve ways of working, and strengthen agency capabilities.
  • Support new business pitches and represent the company through relevant partnerships and industry participation.
  • Help recruit and develop a strong pipeline of future Business Leadership talent.

Desired Qualifications

  • Experience with pharmaceutical, healthcare, or other regulated brands and medical, legal, and regulatory review; direct pharmaceutical experience is a plus but not required.
  • Experience with consumer health communications, patient storytelling, brand launches, or culturally relevant campaigns, including talent partnerships, social content, or experiential work.
  • Experience partnering with in-house creative teams and working within a multi-agency environment.
  • Bachelor's degree in marketing, business, or a related field.

About the Company

UnitedMasters

Music distribution platform for independent artists

UnitedMasters is a digital platform that distributes music for independent artists, acting as an alternative to traditional labels. It makes music available on streaming services, online stores, and social platforms, helping artists reach a global audience while keeping ownership of their master recordings. The platform also provides data analytics, marketing tools, and creative services to grow an artist’s fan base, with artists retaining full ownership. Revenue comes from the premium UnitedMasters SELECT plan, which offers extra benefits like event invitations, collaboration opportunities, and access to industry voices.

Company size
501-1,000
Company stage
Series C
Total funding
$240M
Headquarters
New York City, New York
Founded
2017

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