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Career TEAM

Workforce development consulting with government software

Team Lead

Social & Community ServicesConfirmed live in the last 24 hours
Full-timeCalifornia, USA$59k - $62k /yr

About the Job

Requirements

  • An associate's degree or higher is required.
  • At least 2 years of experience working in a career center or providing career development services is required.
  • At least 1 year of experience working with unemployed and underemployed individuals is required.
  • Ability to give presentations and workshops, including public speaking, is required.
  • Demonstrated understanding of WIOA programs and services is required.
  • Demonstrated ability to be detail-oriented to meet program requirements is required.
  • Knowledge of local community colleges, local community partners, and private training is required.
  • Knowledge of workforce program compliance requirements, TEGL review and application of policies, and development of procedures and workflows is required.
  • Computer literacy and proficiency with Google Office Suite, training platforms, and case management or customer relations software applications such as CalJOBS are required.
  • Ability to manage time, meet deadlines, and work under pressure is required.
  • A valid driver's license is required.

Responsibilities

  • Provide day-to-day guidance and support to Career Advisors and office staff.
  • Assist with onboarding and training new employees.
  • Reinforce policies, procedures, and service delivery expectations.
  • Coach staff on case management, documentation, and customer service.
  • Help identify staff training needs and operational challenges.
  • Support daily office operations and workflow coordination.
  • Assist with office scheduling and coverage coordination.
  • Address routine participant escalations and office concerns.
  • Ensure a professional and customer-focused office environment.
  • Communicate office needs and issues to leadership.
  • Periodically provide coverage at different locations as needed.
  • Support file reviews and quality assurance activities.
  • Monitor case notes, activity tracking, and service documentation.
  • Reinforce compliance with WIOA, CalJOBS, and local board policies.
  • Support corrective action follow-up and continuous improvement efforts.
  • Maintain a reduced caseload of participants.
  • Deliver career coaching, assessments, and employment services.
  • Support training and supportive service coordination.
  • Assist participants with barriers to employment.
  • Support outreach and recruitment activities.
  • Maintain relationships with local partners and referral agencies.
  • Represent the program at community meetings and events as assigned.
  • Perform other duties and projects as needed.

Desired Qualifications

  • Experience with local WIOA programs is strongly preferred.
  • Knowledge of the local region and relevant partners is desirable.
  • Ability to multitask and be proactive is desirable.

About the Company

Career TEAM

Workforce development consulting with government software

Career TEAM, LLC provides workforce development services to government and education institutions. It combines high-touch, one-on-one case management and career services with a proprietary software portal called Career EDGE to manage employment and training programs. The Career EDGE platform supports program administration, participant tracking, and service delivery, enabling staff to coordinate services and monitor outcomes for participants. The company differentiates itself by offering an integrated mix of hands-on support and software tailored to public sector and educational clients, backed by a track record of securing government and state grants (over $100 million) and collaborating with partners like ForgeNow to strengthen vocational training. Career TEAM’s goal is to reduce unemployment and poverty by closing the opportunity divide and delivering better employment outcomes through targeted workforce development solutions.

Company size
Not listed
Company stage
Not listed
Total funding
Not listed
Headquarters
North Haven, CT
Founded
1996

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