Marriott International

Manages and franchises hotels around the world

On-Call Tour & Travel Coordinator

Food Service & HospitalityConfirmed live in the last 24 hours

Full-timeNashville, TN, USA$18.50 /hrIn-person

About the Job

Requirements

At least 1 year of related work experience is preferred.
A high school diploma or GED equivalent is preferred.
No supervisory experience is required.
No license or certification is required.
Ability to stand, sit, or walk for an extended period or an entire work shift.
Ability to move, lift, carry, push, pull, and place objects weighing up to 25 pounds without assistance.

Responsibilities

Assist in coordinating the operation of Special Events or Leisure Experience activities.
Check operational status, lighting, audiovisual systems, cleanliness, and system operation, and correct aesthetic deficiencies.
Follow training guidelines in support of the Special Events Manager and Assistant Managers.
Monitor and assist with training Special Events employees.
Learn and operate software systems used for ticketing, retail, inventory, and space usage.
Resolve financial, inventory, and numeric discrepancies.
Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to a manager; maintain a clean and professional uniform and personal appearance; protect proprietary information and company assets.
Welcome and acknowledge guests according to company standards, anticipate and address guest service needs, and thank guests with genuine appreciation.
Speak clearly and professionally, and answer telephones using appropriate etiquette.
Develop and maintain positive working relationships and support the team in reaching common goals.
Comply with quality assurance expectations and standards.
Identify and recommend ideas, technologies, or processes to improve organizational efficiency, productivity, quality, safety, or cost savings.
Perform other reasonable job duties as requested.

POSITION SUMMARY

Assist in coordinating the operation of all Special Events or Leisure Experience (i.e.,ICE!, Best of Florida Christmas, SummerFest, etc.) activities. Check the status of operation, lighting, AV, cleanliness, system operation and correct any aesthetic deficiencies. Follow through with training guidelines to support the direction of Special Events Manager and Assistant Managers. Monitor and assist with training for all Special Events employees. Learn and operate software systems used in events (i.e., ticketing, retail, inventory, space usage, etc.). Resolve financial, inventory, numeric discrepancies.

Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; verify uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Identify and recommend new ideas, technologies, or processes to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested.

PREFERRED QUALIFICATIONS

Education: High School diploma or G.E.D. equivalent.

Related Work Experience: At least 1 year of related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Pay Range (US/Canada/EMEA): $18.50-$18.50 per hour

About the Company

Marriott International

Manages and franchises hotels around the world

Marriott International manages and franchises hotels and resorts for leisure and business travelers, with brands spanning luxury stays, select-service hotels and extended visits. Its portfolio includes The Ritz-Carlton, Sheraton and Courtyard, giving hotel owners different formats for serving guests. Most properties belong to third-party owners: Marriott earns management fees tied to hotel revenue and profit, or franchise royalties for use of its brands and systems, while owning or leasing a small share itself. The company also licenses its names for branded residences and vacation ownership properties. With operating roots dating to 1927, Marriott is headquartered in Bethesda, Maryland.

Company size: 10,001+
Company stage: IPO
Headquarters: Bethesda, MD
Founded: 1927

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