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L.A. Family Housing

Provides affordable housing with supportive services

Substance Use Disorder Specialist

Full-TimeDeadline 5/11/27
$26.42/hr
Junior, Mid
North Hollywood, Los Angeles, CA, USA
In Person
Social & Community ServicesCase Management & Advocacy

About the job

Requirements
  • Knowledge and experience conducting field-based services, including understanding of the Coordinated Entry System and its goal of achieving functional zero for people experiencing homelessness.
  • Extensive knowledge of issues facing homeless single adults, including chronic health conditions, substance abuse, mental health, domestic abuse, and resources for undocumented persons.
  • Knowledge of harm reduction and Housing First philosophies.
  • Knowledge of substance use disorders according to the Diagnostic and Statistical Manual of Mental Disorders, Fifth Edition.
  • Ability to perform extensive charting, electronic data entry, and documentation.
  • Clinical experience working with individuals with multiple diagnoses, including substance use, mental illness, and/or physical illness.
  • Availability to work after hours for crisis calls and/or disaster response.
  • Experience managing emotionally charged situations through crisis intervention in a field-based environment.
  • Experience working with a multidisciplinary team.
  • Proficiency in Microsoft Word, Excel, Access, PowerPoint, Zoom, and web-based software.
  • Ability to prioritize roles, tasks, and deliverables.
  • Strong advocacy skills.
  • Creative problem-solving skills.
  • Ability to maintain and handle confidential information according to Health Insurance Portability and Accountability Act standards.
  • Ability to obtain and maintain CPR/First Aid Certification.
  • Ability to pass post-offer Tuberculosis clearances and a pre-employment physical examination.
  • Ability to work a 9/80 work schedule.
  • Registration with CAADE, CADTP, and CCAPP while enrolled in a substance use disorder counselor training program that is not yet completed, including internship hours and the certification examination; documentation of enrollment and registration is required.
  • Completion of substance use counselor coursework, internship and externship hours, and the certification examination, with active CAADE, CADTP, and CCAPP accreditation required.
  • At least 6 months of experience providing direct homeless service delivery, case management, health care, behavioral health care, or substance use counseling is required for the completed-training pathway.
  • A valid California driver's license and auto insurance in good standing are required.
  • Use of a personal vehicle to travel between worksites and other locations is required.
  • Regular travel in and around Los Angeles County is required.
Responsibilities
  • Provide mobile, street-based outreach to people experiencing homelessness who live on the streets or in encampments.
  • Motivate individuals experiencing homelessness to engage in outreach services and community referrals by building rapport and providing emotional support.
  • Create relationships with substance use treatment providers, develop the referral process, and maintain a resource listing of substance use disorder services for people engaged through the Street-based Multidisciplinary Team.
  • Provide ongoing street-based, housing-focused case management using a Harm Reduction and Housing First approach.
  • Screen and identify people with a substance use disorder or substance use symptoms and work with them to develop a substance use treatment plan using a harm reduction approach.
  • Provide follow-up services to ensure referrals are completed; provide advocacy, care coordination, and discharge planning as needed.
  • Provide substance use-related insight and knowledge to outreach team members.
  • Maintain thorough and accurate records in written form and through assigned electronic databases.
  • Coordinate program department activities as directed by the supervisor.
  • Attend regular staff, agency, and community meetings as designated by the supervisor.
  • Drive a personal vehicle in and around Los Angeles County and periodically drive agency vehicles to transport clients.
  • Complete additional tasks, projects, and responsibilities as assigned by the supervisor.
Desired Qualifications
  • At least 6 months of experience providing direct homeless service delivery, case management, health care, behavioral health care, or substance use counseling for the enrolled-training pathway.
  • Experience working with individuals experiencing homelessness.
  • Bilingual Spanish and English language ability.

About the company

L.A. Family Housing provides affordable housing for low-income families in Greater Los Angeles and pairs it with supportive services. They own and operate 22 properties, including three shelters and 19 permanent affordable buildings, offering a continuum of care from temporary housing to permanent rental housing. Residents receive case management, basic needs support, and programs to build self-sufficiency, helping families move from homelessness to housing stability. Their goal is to preserve and grow affordable housing while reducing homelessness and strengthening neighborhoods in low-income communities.

Company Size

201-500

Company Stage

Grant

Total Funding

$5.3M

Headquarters

Los Angeles, California

Founded

1983

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Simplify Jobs

Simplify's Take

What believers are saying

  • Health Net renewed a $1 million 2025 investment for Housing Location expansion.
  • The Pano opens in spring 2026, adding 91 supportive-housing units in Panorama City.
  • LAFH's 2025 projects earned repeat backing from U.S. Bank and City Homekey programs.

What critics are saying

  • Government grants supplied over 80% of 2024 revenue, exposing LAFH to public-budget shocks.
  • 2024 expenses hit $103.0 million against $96.2 million revenue, sustaining operating pressure.
  • PHK Sup8 LLC exited a Homekey partnership in April 2025, signaling governance friction.

What makes L.A. Family Housing unique

  • LAFH pairs housing development with on-site services, unlike pure landlords or shelters.
  • The Pano uses Project Homekey motel conversion, turning obsolete assets into 91 homes.
  • The Cielo opened in Chatsworth in February 2026 through a modular HHH collaboration.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Long Term Disability

Employee Assistance Program

Flexible Spending Accounts (FSA)

Legal Access Plan

Employee Appreciation Program

Company Sponsored Employee Events

Staff Development

9/80 Alternative Work Schedule

Paid Sick Leave

Paid Vacation

Paid Holidays

Public Service Loan Forgiveness Program Eligibility

403B Retirement Plan

529 Education Savings Plan

Growth & Insights and Company News

Headcount

6 month growth

8%

1 year growth

8%

2 year growth

8%
The Signal
Sep 23rd, 2026
Child & Family Center hosts Homeless Connect Day.

Child & Family Center hosts Homeless Connect Day. * News Release * September 23, 2026 * 1:33 pm News release Child & Family Center, in partnership with LA Family Housing, recently hosted the Santa Clarita Valley Homeless Connect Day, bringing together more than 30 community organizations and service providers to offer direct assistance to individuals and families experiencing homelessness or at risk of becoming homeless. Held on Aug. 20 at Child & Family Center's Education Center in Santa Clarita, the one-day event provided a welcoming, centralized location where over 100 community members could connect with a wide range of free services and resources, said a news release from Child & Family. Available support included medical care, housing and shelter resources, legal assistance, food, haircuts, clothing, hygiene supplies, harm-reduction services, backpacks, and connections to additional social and supportive services. The event was designed to remove barriers by bringing organizations directly to those who need them and allowing individuals and families to access multiple services in one location. "Homelessness is rarely the result of one issue, and there is rarely one service that can address everything a person or family may be facing," Luis Fragoza, manager of Child & Family Center's Community Outreach, Resources and Education Program, said in the release. "Homeless Connect Day allowed us to bring providers together in one place so people could receive immediate help, make important connections, and learn about resources they may not have known were available. It was incredible to see so many organizations working side by side with the same goal - helping people in our community." Child & Family Center and LA Family Housing co-organized the event, with additional collaboration from community organizations throughout Service Planning Area 2. More than 30 participating providers offered services, information, and direct assistance throughout the day. "This is what community looks like," Nikki Buckstead, president and CEO of Child & Family Center, said in the release. "When someone is struggling with housing insecurity or homelessness, they may also be dealing with food insecurity, health concerns, financial challenges, mental health needs, transportation issues, and so much more. By bringing more than 30 organizations together, we were able to surround individuals and families with resources and, just as importantly, let them know that their community cares about them. We are incredibly grateful to LA Family Housing and every organization that showed up to help make a difference." News Release. The Signal delivers press releases from reliable sources to provide up-to-the-minute information to its website readers. Information directly from news sources has not been vetted by The Signal news room. It may appear subsequently in news stories after it has been vetted.

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LA County Receives $196M in Funding for Affordable Projects -

LA Family Housing will receive $23.9 million in funding for The Pano, a motel conversion on N Sepulveda Boulevard in Panorama City that will become 91 homes.

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When Project Homekey was launched several months later, LA Family Housing acquired four properties from government agencies, which the group is transforming into 250 new permanent apartments.