LPN Navigator

• Utilize direct template management in the daily coordination of member appointments. Ensures that members are scheduled with the appropriate subspecialist within a department.
• Serves as a resource for internal and external providers who may have STAT or urgent referrals.
• Asks pertinent questions to ascertain need for office visit and assist in scheduling appointments, if necessary, based on guidelines established by the department providers.
• Facilitate member appointments as triaged by the primary physician or associate practitioners, lab, radiology, or specialty consults for follow-up encounters.
• Ensure that various functions, outpatient schedules, procedural schedules, imaging are coordinated and efficient.
• Assist with the day-to-day management of new patient referrals from internal and external providers, as well as self-referrals.
• Act as a resource for the call center and advice for appropriate scheduling of members within a department.
• Responsible for new patient consult research of external medical records, procedures, pathology and radiology reports and lab test results.
• Maintains and updates medical record files, specialty charts, and completes disability forms.
• Responsible for communicating with external referring providers, patients, and family members to obtain necessary medical records, to include imaging films and reports, CT Scans, pathology reports, operative notes, office visit notes, lab data, and patient consult notes, and making them available for the provider interview during a new consult visit.
• Responsible for maintaining accurate record keeping, referral database and generating reports on referral activity.
• Consults with Practitioners, RNs, and Nursing Supervisor to provide information relating to the department. May arrange hospital admissions under the supervision of a RN.
• Answers inquiries from external/internal providers, HCT members, patients and family members by telephone or in person relating to the information needed in the referral process.
• Participates in departmental QA activities; assists supervisor in compliance with regulatory agencies, development and revision of general procedures and standards.
• Maintains statistical data as requested by provider or supervisor.
• Responsible for receipt of results and reviewed results with the timing of the consult visit.
• Carry out various direct patient care activities within scope of practice and accurately documents patient care in the medical record according to KP and department policy.
• Assist with the maintenance and revision of clinic templates.
• Assists in orientation of staff as needed.
• May perform other duties as assigned.

• Utilize direct template management in the daily coordination of member appointments. Ensures that members are scheduled with the appropriate subspecialist within a department.
• Serves as a resource for internal and external providers who may have STAT or urgent referrals.
• Asks pertinent questions to ascertain need for office visit and assist in scheduling appointments, if necessary, based on guidelines established by the department providers.
• Facilitate member appointments as triaged by the primary physician or associate practitioners, lab, radiology, or specialty consults for follow-up encounters.
• Ensure that various functions, outpatient schedules, procedural schedules, imaging are coordinated and efficient.
• Assist with the day-to-day management of new patient referrals from internal and external providers, as well as self-referrals.
• Act as a resource for the call center and advice for appropriate scheduling of members within a department.
• Responsible for new patient consult research of external medical records, procedures, pathology and radiology reports and lab test results.
• Maintains and updates medical record files, specialty charts, and completes disability forms.
• Responsible for communicating with external referring providers, patients, and family members to obtain necessary medical records, to include imaging films and reports, CT Scans, pathology reports, operative notes, office visit notes, lab data, and patient consult notes, and making them available for the provider interview during a new consult visit.
• Responsible for maintaining accurate record keeping, referral database and generating reports on referral activity.
• Consults with Practitioners, RNs, and Nursing Supervisor to provide information relating to the department. May arrange hospital admissions under the supervision of a RN.
• Answers inquiries from external/internal providers, HCT members, patients and family members by telephone or in person relating to the information needed in the referral process.
• Participates in departmental QA activities; assists supervisor in compliance with regulatory agencies, development and revision of general procedures and standards.
• Maintains statistical data as requested by provider or supervisor.
• Responsible for receipt of results and reviewed results with the timing of the consult visit.
• Carry out various direct patient care activities within scope of practice and accurately documents patient care in the medical record according to KP and department policy.
• Assist with the maintenance and revision of clinic templates.
• Assists in orientation of staff as needed.
• May perform other duties as assigned.

• Minimum three (3) years of current clinical nursing experience.
• Minimum two (2) years of relevant specialty experience.

• High School Diploma or General Education Development (GED) required.

• Practical Nurse License (Georgia) required at hire

• Basic Life Support required at hire

• N/A

• Experience working in an outpatient medical office preferred.

• Minimum three (3) years of current clinical nursing experience.
• Minimum two (2) years of relevant specialty experience.

• High School Diploma or General Education Development (GED) required.

• Practical Nurse License (Georgia) required at hire

• Basic Life Support required at hire

• N/A

• Experience working in an outpatient medical office preferred.

Share this job with a friend

You may also share this job description with a friend by email or social media. All the relevant details will be included in the message. Click the button labeled Share that is next to Submit.