Manager, Revenue Cycle Operations

Hello,

Thank you for your interest in career opportunities with the University of Mississippi Medical Center.  Please review the following instructions prior to submitting your job application:

• Provide all of your employment history, education, and licenses/certifications/registrations.  You will be unable to modify your application after you have submitted it.
• You must meet all of the job requirements at the time of submitting the application. 
• You can only apply one time to a job requisition. 
• Once you start the application process you cannot save your work. Please ensure you have all required attachment(s) available to complete your application before you begin the process.
• Applications must be submitted prior to the close of the recruitment. Once recruitment has closed, applications will no longer be accepted.

After you apply, we will review your qualifications and contact you if your application is among the most highly qualified. Due to the large volume of applications, we are unable to individually respond to all applicants. You may check the status of your application via your Candidate Profile.

Thank you,

Human Resources

Important Applications Instructions:

Please complete this application in entirety by providing all of your work experience, education and certifications/

license.  You will be unable to edit/add/change your application once it is submitted.

Job Requisition ID:

R00054789

Job Category:

Professional and Technical

Organization:

Rev Cycle - Patient Access

Location/s:

Main Campus Jackson

Job Title:

Manager-Revenue Cycle Operations

Job Summary:

Responsible for developing, coordinating, implementing, and continuously managing workflows and business operations across billing, follow-up, collections, cash posting, and customer service. Collaborates with senior management to plan, design, document, and execute efficient workflows that support all areas of the revenue cycle. Ensures the financial success of the University of Mississippi Medical Center and University Physicians by applying independent managerial judgment in leading staff, monitoring key performance metrics, staying up-to-date with regulatory requirements related to billing and payments, and addressing customer inquiries regarding insurance and personal balances. Effectively manages staff performance through clear communication and corrective actions.

Education & Experience

Education and Experience Required:

Degree (Associate's or Bachelor's) and four (4) years of revenue experience including one (1) year of leadership experience.

Certifications, Licenses or Registration Required:

N/A

Knowledge, Skills & Abilities

Knowledge, Skills, and Abilities:

Possesses in-depth knowledge of revenue cycle operations and the governing rules and regulations for all reimbursement sources, with strong critical thinking skills focused on process improvement and optimizing core systems such as Epic. Demonstrates proven ability to mentor and train staff while remaining adaptable and open to new ideas and change. Maintains a track record of building and sustaining effective working relationships within the department and across business units to foster a collaborative team environment. Capable of managing functional areas to meet established performance metrics, with solid knowledge of business administration and proficiency in personal computers and revenue cycle-related software applications. Exhibits highly effective organizational, interpersonal, written, and verbal communication skills.

Responsibilities

• Participates with senior management, and independently, in developing and designing workflows to optimize efficiency and effectiveness in billing, collections, follow-up, cash posting, and customer service for both professionally certified and non-certified staff.
• Designs and implements workflows to improve productivity, maximize cash flow, achieve or exceed peer group benchmarks across the revenue cycle, contain costs, and optimize the use of technology, space, and resources.
• Participates in establishing revenue cycle goals and developing plans to achieve them.
• Leads and guides employees to excel in revenue cycle performance, collaborating with other revenue cycle managers to avoid duplication of effort and non-productive activities.
• Ensures operations align with the organization’s strategic goals and strives to lead in ways that meet or exceed peer group benchmarks.
• Monitors and enforces compliance with all regulatory requirements.
• Oversees hiring, training, and daily workflow of staff, monitoring productivity to ensure optimal throughput.
• Collaborates with senior revenue cycle leadership to develop, secure approval for, and oversee implementation of policies and procedures that meet established performance standards.
• Maintains strict confidentiality and adheres to all HIPAA guidelines and regulations.
• Manages staff development using performance measurement tools, providing routine feedback, conducting performance reviews, and holding one-on-one meetings, including regular productivity audits and tracking results.
• Enforces organizational policies and procedures to ensure quality customer service, appropriate expense controls, and effective operations.
• The duties listed are general in nature and are examples of the duties and responsibilities performed and are not meant to be construed as exclusive or all-inclusive. Management retains the right to add or change duties at any time.

Physical and Environmental Demands

Requires occasional exposure to unpleasant or disagreeable physical environment such as high noise level and exposure to heat and cold, occasional handling or working with potentially dangerous equipment, occasional working hours beyond regularly scheduledhours, occasional travelling to offsite locations, no activities subject to significant volume changes of a seasonal/clinical nature, occasional work produced is subject to precise measures of quantity and quality, occasional bending, occasional lifting/carrying up to 10 pounds, occasional lifting/carrying up to 25 pounds, occasional lifting/carrying up to 50 pounds, occasional lifting/carrying up to 75 pounds, occasional lifting/carrying up to100 pounds, no lifting/carrying 100 pounds or more, no climbing, no crawling, occasional crouching/stooping, occasional driving, occasional kneeling,occasional pushing/pulling, frequent reaching, frequent sitting,frequent standing,occasional twisting, and frequent walking.(Occasional-up to 20%, frequent-from 21% to 50%, constant-51% or more)

Time Type:

Full time

FLSA Designation/Job Exempt:

Yes

Pay Class:

Salary

FTE %:

100

Work Shift:

Benefits Eligibility:

Grant Funded:

Job Posting Date:

10/16/2026

Job Closing Date (open until filled if no date specified):