General Maintenance & RepairBuilding & Property Maintenance
About the job
Requirements
A high school degree is required.
Prior military or technical school training is preferred.
Three or more years of experience in mission-critical environments is preferred.
Electrical or mechanical licensure is preferred.
Ability to stand, walk, sit, climb, balance, stoop, kneel, crouch, crawl using both arms and legs, lift at least 60 pounds, reach with both hands and arms, grasp, push, and pull objects, smell, talk, hear, use hands and arms to handle, feel, and type, and see at close and distance ranges and distinguish colors.
Ability to work inside and outside.
Flexibility to work shifts and hours needed to support 24/7 data center operation, including covering other shifts.
Responsibilities
Operate and maintain critical and non-critical data center infrastructure, equipment, and systems.
Assist the CFM/ACFM in leading the CFT team to deliver total availability while minimizing risk.
Monitor power, cooling capacity, and environmental conditions within the data halls.
Provide technical expertise and leadership for maintenance, troubleshooting, and daily operation of mechanical and electrical support systems, including power distribution, emergency power, HVAC, heat rejection, fire alarm, and suppression systems.
Provide training and expertise in using the Computerized Maintenance Management System (CMMS) to manage planned and unplanned data center work.
Assist with preventive maintenance inspections on data center electrical and mechanical equipment.
Assist with planning, scheduling, and executing electrical and mechanical corrective work in the data center, communicating issues to the appropriate chain of command and minimizing risk.
Troubleshoot and document technical issues, escalate as appropriate, and ensure complete resolution.
Respond to emergencies and critical issues and support a team approach to activities.
Participate in developing, reviewing, and executing operating procedures.
Review processes and completed projects for quality, accuracy, clarity, and continual improvement.
Take ownership of the ongoing development and operation of the facility CMMS.
Audit CMMS work orders, equipment history records, and schedules to help maintain accurate documentation.
Assist with developing, improving, and enforcing data center standards and policies.
Assist the CFM/ACFM in managing assigned workflow tasks and providing timely turnaround.
Maintain adherence to change-control activities.
Contribute content and expertise regularly to facility training programs.
Work with the CFM/ACFM and other key personnel on daily data center management.
Help manage outside contractors’ access and documentation.
Ensure vendors and customers comply with critical-facility work rules.
Complete and file facility rounds and shift-turnover sheets at the beginning and end of each shift.
Lead aspects of day-to-day operations, including ordering, receiving, and accounting for supplies and setting the training calendar.
Participate in construction oversight and commissioning as directed by the CFM/ACFM.
Assist with provisioning new customer services, including cabinets, power, fiber, and other services.
Comply with federal, state, and local safety laws.
Perform other duties consistent with the role as assigned by management.
Desired Qualifications
Prior military or technical school training.
Three or more years of experience in mission-critical environments.
Electrical or mechanical licensure.
Job Description:
The Senior Critical Facilities Technician (Sr. CFT) is responsible for all aspects of data center operations related to critical and non-critical infrastructure, equipment, and systems. This lead role will help set the standard of operating with an unwavering attitude and commitment to safety and reliability within the Data Center. The Sr. CFT will drive continual improvements to the operational excellence of the data center by leading by example by adhering to company standards and industry best practices. They will have a mindset of ongoing learning and development and will be responsible for daily hands-on training and development of junior technicians. They will be required to complete Level I training within 30 days of employment, and Level II training within 60 days of employment. As a member of the company's Facilities team, the Sr. CFT will be responsible for providing field level technical expertise and program management for the maintenance and operation of the site infrastructure and base building support systems. This individual should be prepared to stand-in and assume a supervisory role in the absence of the CFM and/or ACFM as required
RESPONSIBILITIES
Operate and maintain critical and non-critical data center infrastructure equipment and systems
Assist the CFM/ACFM to lead the CFT team to deliver total availability (100% uptime) while minimizing risks
Monitor power, cooling capacity, and environmental conditions within the data halls
Responsible for providing technical expertise and leadership in mechanical and electrical support systems related to maintenance, troubleshooting, and daily operation including: power distribution systems, emergency power, HVAC, heat rejection systems, fire alarm, and suppression systems
Provide training and expertise for using the Computerized Maintenance Management System (CMMS) to manage all planned and unplanned data center work
Assist with all preventive maintenance inspections on data center electrical and mechanical equipment
Assist with the planning, scheduling, and execution of all electrical and mechanical corrective issues within the Data Center to ensure resolution while minimizing risk; properly communicate issues to the appropriate chain of command
Troubleshoot and document technical issues, escalate as appropriate, and ensure complete issue resolution
Respond to emergencies and critical issues as necessary and support a team approach to all activities
Participate in the development, review, and execution of operating procedures
Perform quality control reviews of processes and completed projects to ensure accuracy, clarity, and continual improvement
Assume an ownership stake in the ongoing evolution and operation of the facility Computerized Maintenance Management System (CMMS)
Audit CMMS work-orders, equipment history records, and schedules to help maintain 100% accuracy in documentation
Assist with the development, continued-improvement, and enforcement of Data Center standards and policies
Assist the CFM/ACFM to manage assigned workflow tasks in order to provide timely turnaround
Maintain strict adherence to change control activities
Participate in facility training programs by contributing to content/expertise on a regular basis
Work closely with the CFM/ACFM and other key personnel on daily data center management
Help manage access and documentation of outside contractors
Ensure all vendors and customers are abiding by critical facility work rules
Ensure facility rounds and shift-turnover sheets are completed and filed appropriately at the beginning/end of each shift
Assume a lead role in managing certain aspects of the day-to-day operation (Ordering supplies, receiving and accounting for supplies, setting the training calendar, etc.)
Participate in construction oversight and commissioning as directed by the CFM/ACFM
Assist with the provisioning of new customer services (cabinets, power, fiber, other services), as required
Work shifts to support 24x7 data center operation, and have flexibility in work hours to cover other shifts
Adhere to all federal, state, and local safety laws
Complete other such duties consistent with your role as you may be assigned by EverOn management
Qualifications:
EDUCATION OR EQUIVALENT EXPERIENCE
High school degree, required
Prior military or technical school training, preferred
3+ years experience in Mission Critical Environments, preferred
Electrical or mechanical licensure, preferred
Additional Information:
PHYSICAL REQUIREMENTS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Ability to stand, walk, sit, climb, and balance
Ability to stoop, kneel, crouch and crawl using both arms and legs
Ability to pick-up minimum 60 lbs.
Ability to reach with both hands and arms
Ability to grasp, push, and pull objects
Ability to smell, talk and hear
Ability to use hands and arms to reach, handle, feel, and type
Ability to see at close and distance ranges and the ability to see and correctly distinguish color
Ability to work inside and outside
All your information will be kept confidential according to EEO guidelines.
EverOn Data Center Servicea is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.