Field Service Engineer
Axcelis Technologies
Field Service Engineer
Axcelis Technologies
Ion-implantation equipment and services provider
JOB DESCRIPTION
Provides highly visible customer support through the performance of on-site installation, as well as overseeing any necessary diagnoses, troubleshooting, service, and repair of complex equipment and systems. Checks out and approves operational quality of system equipment. Instructs customers in the operation and maintenance of the system. Serves as company liaison with customer on administrative and technical matters for assigned projects. Interprets customers’ needs and clarifies if the responsibility for problem resolution falls to sales personnel, customer support reps, or engineers. This job may include any aspect of field support, and is not limited to system hardware and software, PCs, and networking/wireless networking. This job provides customer support. Education/Experience: Typically requires a Bachelor's degree with 2-4 years of professional experience.
EQUAL OPPORTUNITY STATEMENT
It is the policy of Axcelis to provide equal opportunity in all areas of employment for all persons free from discrimination based on race, sex, religion, age, color, national origin, disability status, medical condition (including pregnancy), veteran status, sexual orientation, marital status, or any other characteristic protected by federal, state or local law. Axcelis will provide reasonable accommodation necessary to enable a disabled candidate or employee to perform the essential functions of the position, unless the accommodation would create an undue hardship for the Company.
U.S. BASE SALARY RANGE
¥136,292.80 - ¥463,984.62This base salary range reflects the typical compensation for this role across U.S. locations.
Our salary ranges are determined by role and level; individual pay is determined based on
multiple factors, including job-related skills, experience, relevant education or training, work
location, and internal equity. The range provides the opportunity for growth and progression as
you develop within the role.
Base pay is one part of our U.S. total compensation package which includes eligibility in the
Axcelis Team Incentive bonus plan, and comprehensive benefits package (for regular
employees working 20+ hours a week).
Ion-implantation equipment and services provider
Axcelis Technologies provides ion implantation equipment and related services for semiconductor manufacturing, helping chipmakers form transistors in integrated circuits. Its products are ion implantation systems that modify wafer materials by implanting ions, supported by process know-how, spare parts, upgrades, maintenance, and customer training. The company differentiates itself with a long, 40+ year track record, a focused portfolio around ion implantation, and a global service network that collaborates with customers to optimize yield and uptime. Its goal is to help customers meet manufacturing challenges by delivering reliable equipment, ongoing service, and process innovations that improve device performance and efficiency.
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