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Accenture

Advises businesses and runs their technology

Oracle Field Service Technical Designer

Implementation & Technical Account ManagementConfirmed live in the last 24 hours
Full-timeUnited States

About the Job

Requirements

  • A minimum of 3 years of experience working on Oracle Field Service Cloud solution applications.
  • A minimum of 3 years of experience working as a Technical Designer on an Oracle Field Service Cloud implementation.
  • A minimum of 3 years of experience with Configuration Tools components and Java or Groovy.
  • A minimum of 2 years of experience working with field service operations, dispatch management, scheduling optimization, or related areas.
  • Experience collaborating across cross-functional business, technology, integration, testing, training, client, and offshore teams.
  • A bachelor's degree or equivalent to 6 years of work experience is required. With an associate's degree, 3 years of work experience is required.

Responsibilities

  • Support Oracle Field Service transformation programs for utilities clients, including field service process redesign, solution configuration, testing, training, deployment, and post-go-live adoption.
  • Review and understand acceptance criteria and solution designs provided in the features.
  • Create technical design documents that satisfy feature acceptance criteria and align with the solution design.
  • Walk through technical design documents with developers.
  • Communicate technical solutions and progress to cross-functional teams.
  • Ensure developed code aligns with technical specifications and deliver high-quality work.
  • Analyze and triage defects and recommend fixes.
  • Define unit test cases covering important business scenarios.
  • Configure and extend Oracle Utilities products to meet requirements.
  • Work with business and functional designers to ensure the technical solution aligns with the solution approach.
  • Lead and coach developers on the team by sharing knowledge and managing their performance.
  • Analyze functional, technical, and integration requirements across scheduling, dispatch, mobile workforce, routing, capacity, and field execution processes.
  • Support cutover activities, deployment readiness, change enablement, and stakeholder communications for Oracle Field Service releases.

Desired Qualifications

  • Experience with Oracle Fusion Field Service or the broader Oracle Utilities application ecosystem.
  • A Scrum Master, SAFe, Agile, or Oracle certification.
  • Experience in utilities operations, field workforce optimization, dispatch, scheduling, routing, mobile workforce, or capacity management.

About the Company

Accenture

Advises businesses and runs their technology

Accenture advises large businesses and public agencies on strategy, builds their technology systems and runs ongoing operations. Its teams connect business planning with implementation, covering areas such as cloud migration, cybersecurity and customer experience. Consultants work with clients to redesign processes, while engineers integrate software from technology partners and maintain the resulting systems for multinational organizations. Clients pay for project work or continuing services, including application support and business processes such as finance and customer service. Accenture was founded in 1989 and has its headquarters in Dublin, Ireland.

Company size
10,001+
Company stage
IPO
Headquarters
Dublin, Ireland
Founded
1989

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