Application Support Engineer

Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Red Hat OS Administration
Good to have skills : Linux Operations
Minimum 12 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary:
As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues that arise within various components of essential business systems. This role requires a proactive approach to monitoring system performance, diagnosing problems, and ensuring the smooth operation of critical applications. The position demands collaboration with different teams to maintain system stability and deliver timely solutions that support business continuity and efficiency.

Roles & Responsibilities:
- Expected to be an SME, collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Expected to provide solutions to problems that apply across multiple teams.
- Lead efforts to identify root causes of complex system issues and implement effective resolutions.
- Coordinate cross-functional communication to ensure alignment and timely problem-solving.
- Mentor junior team members to enhance their technical skills and support their professional growth.

Professional & Technical Skills:
- Must To Have Skills: Proficiency in Red Hat OS Administration, Linux Operations.
- Strong knowledge of system monitoring and troubleshooting techniques within Red Hat environments.
- Experience managing and maintaining server infrastructure to ensure high availability and performance.
- Ability to automate routine tasks using scripting languages to improve operational efficiency.
- Familiarity with security best practices and patch management in Red Hat operating systems.
- Capability to analyze system logs and metrics to proactively identify potential issues.

Additional Information:
- The candidate should have minimum 7 years of experience in Red Hat OS Administration.
- This position is based at our BDC7A - SEZ office.
- A 15 years full time education is required.

15 years full time education

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us atwww.accenture.com

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