Vice President – Compliance Analytics and Insights

Company: 1011 United Overseas Bank Ltd

About UOB

United Overseas Bank Limited (UOB) is a leading bank in ASEAN with a global network in Southeast Asia, Asia Pacific, Europe and North America. Operating through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, we have a global network of about 430 branches and offices in 19 markets. At the heart of UOB is our culture, shaped by the UOB Way and anchored on our four values – Honourable, Enterprising, United and Committed. For more than 90 years, these values have guided how we do right by our customers, collaborate with one another and create long-term value for the communities we operate in. As One Bank, we are committed to helping our colleagues build sustainable careers grounded in purpose, supported by strong values, and enriched with meaningful opportunities to grow.

Job Description

About the Department

The Compliance function is a strategic partner and a trusted business enabler to the Board and senior management. It is our responsibility to ensure that the Group continuously fulfils its regulatory obligations in today’s tight and dynamic regulatory landscape. To do that, we work closely with internal stakeholders to identify and to assess regulatory risks. This collaboration also includes developing practical solutions that integrate regulations into operational requirements as well as actively shaping and promoting stronger compliance culture and literacy in the Bank.

Key Role

We are looking for a VP, Compliance Analytics and Insights – AML Workflow /Case Management Platform Business Analysts & Project Management (BA/PM), Group Compliance. The successful candidate will lead and support the design, delivery and continuous enhancement of Group AML/CFT workflow, COSMIC regulatory collaborative information-sharing and financial-crime case-management capabilities as well as transformation initiatives. Such initiatives, targeting to optimise AML/CFT risk management effectiveness and to address Bank’s regulatory and operational requirements, will require close integration to AML Screening systems (e.g., Transaction Monitoring, Know-Your Customers (KYC), Customer Due Diligence or Payment Screening)

Acting as the functional bridge between Compliance Policy, AML/CFT Investigations, country Compliance teams, Technology, Data and external vendors, the candidate will translate regulatory, control and operational requirements into scalable workflow, data and system capabilities.

The role combines Business Analysis and Project Management, covering the full delivery lifecycle from requirements and solution design through testing, implementation, operational readiness, post-production stabilisation and continuous enhancement. Other non-project roles include supporting process & control design, platform lifecycle management and continuous improvement across AML investigation and case management processes, jointly with Investigation teams.

Key Responsibilities

1. AML/CFT and Financial Crime/ COSMIC workflow functional analysis

• Develop a strong working knowledge of AML/CFT investigations, COSMIC information sharing, transaction monitoring, sanctions /payment screening, KYC/CDD and financial crime investigation requirements.
• Partner Policies & Investigation teams to translate regulatory obligations and Compliance policies into executable business, functional, data and workflow requirements.
• Support project team to design workflows for COSMIC information requests, disclosures, investigations, escalation, confidentiality handling, case approval/ closure/ re-opening and case linking.
• Ensure that investigation workflow design maintain appropriate access control, segregation of duties, confidentiality and audit trails.

2. End-to-end AML workflow platform & project delivery

• Lead /support AML workflow and case mgt initiatives from business case, requirements and solution design through functional review, UAT, implementation, training and post-go-live stabilization & business as usual support.
• Manage scope, dependencies, risks, issues and change requests, prioritizing delivery based on regulatory risk, operational impact, business value and implementation complexity
• Provide clear project risk and delivery updates to senior management, governance forums, auditors and relevant stakeholders.

3. Business Analysis, Requirements Management and Functional Review

• Facilitate requirement and process-design workshops across Group and country stakeholders, for AML investigation alerts review, workflow & case management functional subject matter.

• Define current-state and target-state processes, business requirements, user stories, business rules, acceptance criteria, process/data flows and requirements traceability.

• Review functional specifications and assess impacts across AML workflow, screening, KYC/CDD, customer data, analytics and reporting platforms.

• Identify control gaps, manual workarounds, conflicting requirements, data dependencies and automation opportunities.

• Maintain end-to-end traceability from regulatory/business requirements through design, testing and implementation.

4. Testing Management, Implementation & Operational Readiness

• Lead/support UAT strategy, planning, execution, defect triage and acceptance, working with Compliance, Technology, Test Managers and country stakeholders

• (This includes translate business requirements into test scenarios and test cases/scripts, such as testing strategy, test scope, test cycles, test metrics/ expected results, Entry/Exit Criteria and SLA.)

• Assess defects based on regulatory, control and operational impact and trive timely resolution.

• Coordinate implementation readiness including training, business acceptance, controls, deployment and post-go-live stabilization.

• Support production issues. training and subsequent change management/ enhancement prioritization.

5. Data Analysis / Collaboration

• Partner Data Analysts and Data Scientists to define data requirements, analytical use cases, model narratives, dashboards and outcome measures for AML operations and investigations.
• Apply data analytics with Data / Project teams to identify workflow bottlenecks, case ageing, alert and case trends, data-quality issues, investigation outcomes and opportunities for process optimization.
• Support the adoption of AI/ML automation for scalable and sustainable AML workflows capabilities, including use-case assessment, testing, explainability, human oversight and operational integration.
• Translate analytical and model outputs into actionable workflow decisions while ensuring appropriate governance, auditability, data lineage and regulatory compliance.

6. Platform Governance and Continuous Improvement

• Support lifecycle management and capability roadmap for AML workflow, COSMIC and related case-management capabilities.
• Monitor platform effectiveness, case ageing, workflow exceptions, control effectiveness and user adoption.
• Drive continuous improvement through change requests, analytics, automation and process optimization.
• Support system-related responses for audit, regulatory review, control testing and remediation.
• Promote consistent, scalable and sustainable workflow capabilities with Group and country stakeholders. Identify opportunities to apply analytics, automation and responsible AI to improve investigation quality and investigator productivity.

7. Key Collaborations

• Group and Country Compliance Leads, Technology and Program/ Project teams, Test Managers and Test teams, External technology and solution vendors
• AML/CFT Investigation Operations and Advisory, Compliance Policy
• Data Analysts and Data Scientists

Job Requirements

Experience

• With 7+ years of relevant experience in Banking/ Financial Services for Compliance or Risk Control Product Owner, Financial Crime Risk, AML Policies, RegTech or related project delivery. At least 3 years of hands-on project management /process owner for compliance, AML case/ workflow system implementation. Compliance/risk vendor experiences will be considered
• Proven experience delivering workflow, case-management or compliance technology solutions through the full system development lifecycle, from requirements through implementation and production stabilization. Experience in Rule Engine, Regulatory Technology, AML investigation workflow, Fraud / Suspicious Transaction investigation related (STR, UARs), Banking customer on-boarding & due diligence, Screening, will be advantageous.
• AML Knowledge: Strong knowledge of AML Regulatory case management, AML/CFT and associated processes such as transaction monitoring, screening, customer due diligence, investigations workflow and regulatory reporting. Investigation triage and collaborative sharing of AML/CFT cases with Law Enforcement / Regulators will be a plus.
• Practical understanding of COSMIC or comparable regulatory information-sharing and collaborative financial-crime investigation processes is advantageous. Exposure to suspicious transaction reporting, unusual activity reporting or regulatory case management would be beneficial.

Core Capabilities

• Strong business-analysis capabilities, covering requirements elicitation, process mapping, user stories, impact assessment, data requirements, acceptance-criteria definition, traceability and functional-specification review.
• Sound project-management skills covering planning, scope, dependencies, financials, risks, issues, governance, change control, stakeholder communication and implementation readiness.
• Good understanding of AML/CFT controls, investigation workflows and case-management platforms.
• Strong analytical skills, methodological mindsets in problem-solving, ability to translate regulatory, operational, technical and data requirements into delivery actions.
• Confident communicator in stakeholder management, to interact effectively with a diverse group of partners such as business users, technical partners, vendors and senior management.
• Self-starter, able to perform with minimal supervision in a non-structured environment. Ability to multi-task and complete deliverables within tight timelines / fast-changing environment.
• Practical experience in data analysis and visualization using tools such as SQL, Python, Qlik, Power BI equivalent platforms. Data Analytics tools and experience in Banking/ Compliance Analytical Data Management will be an advantage.
• Experience collaborating with data scientists / analytics teams, AFC domain experts to operationalize AI/ML or automation on AML workflow platform with AML Screening, AI or Data Analytics capabilities is preferred. Good understanding of AI and machine-learning applications in AML or financial crime.
• Familiarity with Agile delivery, AI/ML applications in compliance, regulatory or related project and requirements-management tools are an advantage.

Education

• Bachelor’s degree in Computer Science, Business Information Systems, Finance Engineering, Data Science, Business or equivalent. Relevant professional certifications in AML, compliance, or data science is a plus.

Additional Requirements

Be a Part of the UOB Family

UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.

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