Full-Time

Principal Data Engineer

Databricks & AI Platform

GoTo Group

GoTo Group

1,001-5,000 employees

Secure remote access and support software

No salary listed

Bengaluru, Karnataka, India

In Person

Category
Data & Analytics (1)
Required Skills
LLM
Microsoft Azure
Python
Airflow
Apache Spark
SQL
Machine Learning
Apache Kafka
Data Engineering
Infrastructure as Code (IaC)
RAG
AWS
Data Modeling
DevOps
Databricks
Google Cloud Platform

Get referred to GoTo Group

See people who can refer or advise you

Requirements
  • At least 12 years of experience in data engineering, including at least 3 years of hands-on production experience with Databricks.
  • Deep expertise in Unity Catalog, Delta Lake, and Spark performance tuning at scale.
  • Experience designing and running medallion and lakehouse architectures.
  • Strong SQL and Python skills.
  • Experience with at least one major cloud platform: Amazon Web Services, Azure, or Google Cloud Platform, and infrastructure-as-code tooling.
  • Experience with continuous integration and continuous delivery for data pipelines, including Databricks Asset Bundles.
  • A track record of leading technical decisions and mentoring other engineers.
  • Experience rolling out AI agents or AI-assisted tooling across an engineering team, including setting standards and driving adoption.
  • Ability to communicate clearly and work across engineering, analytics, and business stakeholders.
Responsibilities
  • Own the architecture and roadmap for the Databricks platform, including Unity Catalog, Delta Lake, cluster configuration, and workflow orchestration.
  • Lead the architecture of the data platform, pipelines, and artificial-intelligence-ready datasets to support generative artificial intelligence and machine-learning use cases.
  • Design and evolve the medallion lakehouse architecture so it scales with the business.
  • Set and enforce standards for data quality, security, and access control across the platform.
  • Tune Spark jobs and cluster configurations for performance and cost, including right-sizing clusters and reducing idle spend.
  • Build and maintain core extract, transform, and load frameworks and reusable components for other teams.
  • Lead migrations from legacy platforms to Databricks, including data modeling and pipeline redesign.
  • Embed infrastructure-as-code and continuous integration and continuous delivery practices into the development, deployment, and operation of pipelines and platform infrastructure.
  • Troubleshoot production issues, perform root-cause analysis, and implement fixes that prevent repeat incidents.
  • Mentor senior engineers and serve as the technical escalation point across the Data teams.
  • Set standards for spec-driven development and agentic artificial-intelligence tooling, and drive adoption for pipeline generation, testing, documentation, and incident response across the Data teams.
  • Stay current on Databricks releases and introduce new capabilities when they solve a real problem.
Desired Qualifications
  • Experience with orchestration tools such as Airflow or dbt.
  • Experience with streaming and messaging systems such as Kafka.
  • Exposure to generative artificial intelligence, retrieval-augmented generation, or large-language-model-based data applications.
  • Experience leading a legacy data warehouse migration to Databricks.

GoTo Group provides secure remote access and support software through a subscription-based suite that supports remote work, learning, and customer engagement. Its offerings include GoTo Connect for communications, LastPass for password security, and GoToAssist for remote support. The products are cloud-based SaaS tools designed for easy deployment, scalability, and user-friendliness, helping small businesses to large enterprises enable remote work while maintaining productivity and security. Unlike some competitors, GoTo offers an integrated, single-vendor stack that covers collaboration, security, and IT support, simplifying management for organizations. The company’s goal is to help organizations smoothly switch to remote work with reliable, secure tools and steady recurring revenue from subscriptions.

Company Size

1,001-5,000

Company Stage

IPO

Headquarters

Boston, Massachusetts

Founded

1999

Get referred to GoTo Group

See people who can refer or advise you

Simplify Jobs

Simplify's Take

What believers are saying

  • Q1 2026 revenue rose 26% to Rp5.34 trillion, with first-ever net profit.
  • Q2 2026 net revenue reached Rp5.7 trillion, while adjusted EBITDA crossed Rp1.01 trillion.
  • May 2026 vertical launches targeted SMBs, healthcare, and automotive with bundled AI workflows.

What critics are saying

  • January 2026 layoffs cut 4% of staff, signaling persistent cost pressure.
  • LastPass's February 18, 2026 Canadian settlement keeps breach liability and trust damage alive.
  • Microsoft Teams Phone and Zoom Contact Center compress GoTo Connect renewal pricing.

What makes GoTo Group unique

  • May 19, 2026, GoTo Connect CX Complete unified voice, chat, webinars, and AI.
  • May 19, 2026, LogMeIn Resolve and Rescue added agentic AI and zero-trust security.
  • March 17, 2026, the LogMeIn Partner Network deepened MSP and GSI distribution.

Help us improve and share your feedback! Did you find this helpful?

Benefits

Hybrid Work Options

Growth & Insights and Company News

Headcount

6 month growth

0%

1 year growth

0%

2 year growth

0%
Tech in Asia
Aug 13th, 2026
MSCI to remove GoTo from Indonesia index over $0.0028 share price and low liquidity

MSCI will remove Indonesian tech group GoTo from its Indonesia index in August, adding pressure on the company that operates ride-hailing, e-commerce, and financial services. The decision follows MSCI freezing changes to GoTo's index position in late May 2026 due to concerns over the stock's low liquidity. GoTo attributed the removal to technical factors rather than operating performance, citing its 50 rupiah share price and low trading volume. The company reported second-quarter 2026 net profit of 252 billion rupiah on net revenue of 5.7 trillion rupiah. GoTo's market capitalisation has plummeted to approximately $3.2 billion from roughly $29 billion. Its shares have remained at 50 rupiah since mid-May 2026, the minimum price for main-board stocks on the Indonesia Stock Exchange. FTSE Russell also removed GoTo from its mid-cap segment in June 2026.

Comms Dealer
May 27th, 2026
GoTo rolls out AI-driven CX platform for SMBs.

GoTo rolls out AI-driven CX platform for SMBs. Posted on Wednesday, May 27, 2026 - 10:25 GoTo has launched GoTo Connect CX Complete, a new AI-powered offering that unifies all GoTo Connect's customer experience (CX) capabilities into a single platform, helping SMBs resolve issues faster to deliver better customer interactions and stronger business results. The solution brings together the company's phone system, AI-powered CX tools, and customer interactions, whether by phone, text, web chat, WhatsApp, or webinar and transforms customer experience into a strength pairing AI-driven automation for routine tasks with human expertise. CX Complete uses an AI Receptionist to answer and route conversations consistently across channels, along with AI-powered voice analytics that review conversations at scale, giving leaders clear visibility into their customer interactions. The result is more productive teams, ongoing quality customer service, and smarter decisions. Damon Covey, General Manager at UCC at GoTo (pictured) said that the key features of GoTo Connect CX Complete unify phone, messaging, webinars, and additional CX capabilities along with built-in AI into one platform. "The AI works alongside employees, handling the busywork, surfacing insights, and providing real-time guidance, so people can focus on delivering empathetic customer experiences without the enterprise overhead." Related Topics

Business Wire
May 19th, 2026
GoTo launches AI-powered CX Complete platform for SMBs with 24/7 automated customer service

GoTo has launched GoTo Connect CX Complete, an AI-powered platform that unifies customer experience capabilities for small and midsize businesses. The solution integrates phone systems, messaging, webinars and customer interactions across multiple channels including voice, text, web chat and WhatsApp. The platform features an AI Receptionist for 24/7 call handling and routing, plus AI-powered voice analytics that review all conversations to provide insights into team performance and customer sentiment. A GoTo survey found 82% of employees want AI customer support tools. CX Complete aims to eliminate the need for businesses to choose between basic phone services or managing multiple vendors. The solution enables every employee to deliver consistent customer service backed by intelligent routing and AI-powered guidance, without requiring enterprise-level complexity or resources.

Telecom Reseller
May 7th, 2026
GoTo launches new features for Grasshopper, its virtual phone system, boosting productivity on the go for small businesses.

GoTo launches new features for Grasshopper, its virtual phone system, boosting productivity on the go for small businesses. New AI call transcripts and summaries, voicemail and sentiment insights, and AI receptionist capabilities give business owners instant clarity and ensure no opportunity is missed BOSTON, MA - May 6, 2026 - GoTo, the leader in cloud communications and IT, today announced new capabilities for Grasshopper, the virtual phone system built for entrepreneurs and small businesses. The updates give business owners AI-powered visibility into every conversation, sharper tools to prioritize what matters most, and the confidence that every call is handled professionally, without added complexity or staff. Running a small business means you're always on, answering calls between meetings, following up from your car, and switching between sales, customer service, and strategy in the span of an hour. Every conversation matters, and losing track of details isn't an option. Grasshopper's latest innovations are built for the pace of small businesses, delivering AI-driven transcripts and summaries alongside enhanced calling and security features that give entrepreneurs instant clarity after every call, smarter ways to prioritize what matters most, and the confidence that every customer interaction is handled professionally from anywhere. "[Grasshopper's] system allows us to present a professional image, route calls efficiently, and keep communication seamless, even when we are working remotely or traveling," said Nicole Green, Principal of NGG Tax Group. "It's become a reliable part of our day-to-day operations and has truly supported the growth of our business." Grasshopper's latest enhancements include: * Never miss a call: With AI receptionists, live human receptionists, or a hybrid approach, every call is answered professionally without the cost or complexity of adding staff. * Instant clarity after every call: Call recording, AI transcripts, and AI-generated summaries in the mobile app ensure every team member stays aligned on timelines and next steps without replaying entire calls. * Know what needs attention first: AI sentiment analysis for voicemail and automated call summaries surface caller tone and key takeaways, so urgent requests never get buried. * Faster, more secure access: Passkey enables passwordless access using built-in device authentication, such as fingerprint and Face ID, delivering seamless login with enhanced account protection. "Grasshopper understands that small businesses can't afford to miss opportunities or details," said Scott Manning, General Manager of Grasshopper. "With these new capabilities, we're giving entrepreneurs instant visibility into every conversation, smarter ways to prioritize what matters most, and the confidence that every call is handled professionally. Grasshopper brings powerful, AI-driven capabilities together in a way that's simple, practical, and built for the realities of running a small business." About GoTo GoTo, the leader in cloud communications and IT, is dedicated to powering a world of work without limits. Featuring flagship products GoTo Connect, LogMeIn Resolve, LogMeIn Rescue, and Grasshopper, the GoTo portfolio offers secure, reliable, AI-enabled solutions that are simple to adopt for small and midsize businesses, and scalable to enterprises worldwide. GoTo continuously improves human experiences for AI-enabled workforces across hundreds of thousands of customers. The company is headquartered in Boston, Massachusetts, with approximately $1 billion in annual revenue and 2,500 employees throughout North America, South America, Europe, Asia, and Australia.

Smart Customer Service
May 7th, 2026
GoTo adds features to Grasshopper.

GoTo adds features to Grasshopper. May 7, 2026 GoTo, a cloud communications and IT solutions provider, has added capabilities for Grasshopper, its virtual phone system. Grasshopper's latest enhancements include the following: * The ability to choose between AI receptionists, live human receptionists, or a hybrid approach. * Call recording, AI transcripts, and AI-generated summaries in the mobile app. * AI sentiment analysis for voicemail and automated call summaries that surface caller tone and key takeaways. * Passkey for passwordless access using built-in device authentication, such as fingerprint and Face ID. "Grasshopper understands that small businesses can't afford to miss opportunities or details," said Scott Manning, general manager of Grasshopper, in a statement. "With these new capabilities, we're giving entrepreneurs instant visibility into every conversation, smarter ways to prioritize what matters most, and the confidence that every call is handled professionally. Grasshopper brings powerful, AI-driven capabilities together in a way that's simple, practical, and built for the realities of running a small business."