Inside Sales Representative - Customer Service

Subsidiary

Vulcan Steel Products

Overview

Inside Sales / Customer Service 

Support sales to improve their productivity by inputting bids, preparing reports, coordinating with other teams, and handling assigned accounts. 

Responsibilities

• Receive bid requests from outside sales reps, input project details into the CRM software, review blueprints, and schedule estimates to be completed.
• Conduct brief reviews of quotes, then forward them to sales team for distribution to customers.
• Work with the outside sales team for lead generation.
• Ensuring continuity of sales operations by covering for RSM’s during vacations or other absences and assisting with open territories as required.
• Assist with contract receipt, review and filing.
• Perform an initial assessment of orders to verify the presence and accuracy of all required information and documents.
• Assuming primary responsibility for the management of several key accounts.
• Communicate on a regular basis with Market Manager 

Qualifications

• Required:

  • Proficient computer skills (Excel, Word, and PowerPoint)
  • Ability to manage and monitor the bid process daily.
  • Effective communication both in written and verbal form
  • Organized and ability to prioritize well.
  • Ability to travel occasionally to see customers and outside sales reps
  • Capable of handling difficult customers with professionalism
  • Willingness to relocate if needed and have the ambition to advance into a Regional Sales Manager position.

  Preferred:

  • 4 Year College Degree in Applicable Field
  • Inside or Outside Sales Experience
  • Salesforce experience

Steel Dynamics, Inc., and all affiliated entities are equal opportunity employers.