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EXL

Analyzes business data and runs outsourced operations

AI Architect - Generative AI & Enterprise Solutions

AI Application EngineeringConfirmed live in the last 24 hours
Full-timeUnited States

About the Job

Requirements

  • A Bachelor's or Master's degree in Computer Science, Engineering, or a related field, or equivalent practical experience.
  • At least 10 years of experience in software or AI engineering and architecture, including senior technical leadership on large-scale systems.
  • Recognized depth in generative AI, including large language models, prompt and context engineering, retrieval-augmented generation, agent frameworks such as LangChain and Amazon Bedrock Agents, and agent harnesses.
  • A proven track record designing and running generative AI solutions in production at scale, including evaluation, observability, cost, and reliability.
  • Deep hands-on knowledge of AWS and its AI services, such as Amazon Bedrock, plus core cloud infrastructure including compute, networking, identity and access management, and containers.
  • Strong grounding in enterprise architecture practices, integration, and the modern DevOps toolchain, including GitHub, Jenkins, Artifactory, and SonarQube.
  • Strong communication and executive-presence skills to engage credibly with CXO-level stakeholders and explain complex technology in business terms.
  • A solid understanding of responsible AI, security, and data-governance considerations for enterprise AI.

Responsibilities

  • Drive the end-to-end architecture and technical vision for generative AI within the function, including reference architectures, patterns, and standards for teams.
  • Make technology decisions on models, frameworks, and agent harnesses for each use case, balancing capability, latency, cost, and risk.
  • Move solutions from proof of concept to production through production-grade designs covering orchestration, retrieval-augmented generation, evaluation, observability, guardrails, and human-in-the-loop processes.
  • Integrate generative AI into existing cloud solutions and the automation platform, including AWS, the continuous integration and continuous delivery toolchain, and IT service management.
  • Design generative AI workloads for scale and operational excellence, including throughput, latency, reliability, and cost optimization through token economics, caching, and model routing.
  • Establish the operational foundation for agentic solutions, including evaluation pipelines, monitoring, drift and quality management, and incident response.
  • Build security, data privacy, responsible AI, hallucination mitigation, and regulatory compliance guardrails into every architecture.
  • Advise and influence CXO-level leaders by translating AI concepts into business value, trade-offs, risks, and roadmaps.
  • Shape the enterprise generative AI strategy and roadmap, aligning technology investment with business outcomes and priorities.
  • Build and present business cases, return-on-investment analyses, and build-versus-buy analyses for AI initiatives.
  • Serve as a trusted expert and evangelist to executives, engineering teams, and external partners, and champion an enterprise AI vision.
  • Mentor and upskill engineering teams and establish architecture governance, review gates, and reusable building blocks.
  • Define and steward AI governance, standards, and best practices in partnership with security, data, and legal teams.

About the Company

EXL

Analyzes business data and runs outsourced operations

EXL analyzes business data and runs outsourced operations for insurers, healthcare payers, banks, retailers, and other large organizations. Its teams combine industry expertise with data engineering and AI to handle tasks such as claims processing, payment reviews, customer service, and finance within existing technology environments. The company also builds software, including LifePRO, which manages insurance policies, and EXLdata.ai, which connects fragmented data for use in AI systems. Clients pay for consulting projects, ongoing managed services, and software delivered through the cloud. EXL was founded in 1999 and is headquartered in New York City.

Company size
10,001+
Company stage
IPO
Headquarters
New York City, New York
Founded
1999

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