Penske

Diversified transportation, logistics, and motorsports provider

Operations Coordinator

Business OperationsConfirmed live in the last 24 hours

Full-timeMilford, DE, USANo salary listed

About the Job

Requirements

A high school diploma or equivalent is required.
At least 2 years of customer service financial administrative experience is required.
Interpersonal and relationship-building skills to collaborate with branch team members are required.
Written and verbal communication skills are required.
Advanced computer skills, including Microsoft Word, Excel, Outlook, and PowerPoint, are required.
Regular, predictable, full attendance is required.
Willingness to travel as necessary, work the required schedule, and work at the specific location is required.
Completion of a Penske employment application, a background investigation covering past employment, education, and criminal history, and drug screening are required.
The associate must be able to read, communicate verbally or in writing, remember and analyze information, and remember and understand instructions or guidelines.
The associate must be able to stand, walk, and sit; frequently use hands to touch, handle, and feel and reach with hands and arms; and occasionally lift or move up to 25 pounds/12 kilograms.
The associate must have close, distance, and peripheral vision, depth perception, and the ability to adjust focus.

Responsibilities

Complete administrative processes for the branch that support operational efficiency, effectiveness, customer satisfaction, and profitability.
Provide customer service and communication to internal and external customers.
Support the branch financial manager by providing guidance and information that contributes to branch performance and profitability.
Oversee accounts receivable processes and maintain local collection contacts to support the centralized function.
Monitor weekly and monthly lease, contract maintenance, and special billing, and take initiative to resolve issues promptly; establish and control related processes to support customer service and branch profitability.
Complete fleet service activities such as licensing, permitting, placing vehicles in and out of service, and researching and processing citations.
Track and coordinate outside asset services, including unit jacket files, wash sheets, fueling, and other non-maintenance vendor support.
Partner with Fleet Services to establish a collaborative relationship between local and centralized functions supporting licensing, permitting, citations, and other fleet operations.
Perform process analyses and reviews involving billing, 1211 reports, credit memos, citations, accounts receivable, licensing, and other areas; investigate and recommend solutions or guidance for issues posing a risk to profitability.
Use systems or reports such as Qlikview or AS400 to understand operational dynamics for problem-solving and process improvement.
Maintain district personnel files and JJ Keller reports, complete weekly payroll, and process new-hire paperwork.
Complete projects and tasks assigned by the Branch Financial Manager and District Financial Manager.

Desired Qualifications

A degree is preferred.

Position Summary

The Operations Coordinator will complete administrative processes of the branch (branches) that support operational efficiency, effectiveness, customer satisfaction and profitability. The Operations Coordinator will provide superior customer service and communication to internal and external customers. This position will support the branch financial manager by providing guidance and information that contributes to branch performance and profitability.

This position will be located at the Penske facility at 620 Marshall Street in Milford, DE.

Key Responsibilities:

Financial Operations

• Oversight of accounts receivable process and maintain local collection contacts to support centralized function.

• Monitor weekly and monthly lease, contract maintenance, and special billing, and take the initiative to resolve any issues in a timely fashion. Establish and Control all related processes to support customer service and branch profitability.

Fleet Operations

• Complete Fleet Service activities such as licensing, permitting, in/out service vehicles, research and process citations.

• Track and coordinate asset outside services such as unit jacket file, wash sheets, fueling and other outside vendor support that is not maintenance related.

• Partner with Fleet Services and establish a collaborative relationship of local / centralized functions to support licensing, permitting, citations and other fleet operations.

Process Analytics

• Perform process analyses and reviews in areas such as billing, 1211 reports, credit memos, citations, accounts receivable, licensing and other areas. Investigate and recommend solutions and/or guidance to issues posing a risk to the drivers of profitability.

• Use systems or reports such as Qlikview or AS400 to understand the operational dynamics for problem solving and process improvement.

Other Responsibilities

• Maintains District Personnel Files, JJ Keller reports, complete weekly payroll, and process paperwork for new hires.

• Projects and tasks as assigned by Branch Financial Manager and District Financial Manager.

Qualifications:

• High school diploma or equivalent required, degree preferred

• Interpersonal and relationship building skills with an ability to collaborate with branch team members.

• Competent written and verbal communication skills

• 2 years+ experience in customer service financial administrative experience requirement

• Agile and quick learner, enjoys collaborative projects and continuous education

• Advanced computer skills including Microsoft Word, Excel, Outlook and PowerPoint required

• Regular, predictable, full attendance is an essential function of the job

• Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening are required.

Physical Requirements:

-The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

-The associate will be required to: read; communicate verbally and/or in written form; remember and analyze certain information; and remember and understand certain instructions or guidelines.

-While performing the duties of this job, the associate may be required to stand, walk, and sit. The associate is frequently required to use hands to touch, handle, and feel, and to reach with hands and arms. The associate must be able to occasionally lift and/or move up to 25lbs/12kg.

-Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.

Penske is an Equal Opportunity Employer.

About the Company

Penske

Diversified transportation, logistics, and motorsports provider

Penske provides a range of transportation services, including retail automotive sales and service, truck leasing and rental, and logistics solutions, plus professional motorsports activities. Its offerings work through distinct units: Penske Automotive Group sells and services vehicles, Penske Truck Leasing rents and maintains trucks with fleet management, and Penske Logistics handles end-to-end supply chain services. The company differentiates itself by operating multiple transportation and entertainment businesses under one private global umbrella, enabling cross-sell opportunities and large-scale coordination. Its goal is to deliver reliable, end-to-end transportation and logistics solutions for individuals and businesses worldwide while growing its diversified portfolio and leveraging scale.

Company size: 501-1,000
Company stage: Not listed
Total funding: Not listed
Headquarters: Bellflower, CA
Founded: 1969

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