Account Executive

About Shelly

We make smart devices and push the boundaries of the IoT sector every single day. Shelly is a strong company with a startup mindset — no bureaucracy, just bold ideas, creative problem-solving, and a team that genuinely loves what they do. We turn every spark of an idea into a real product — from first concept to full production — and bring smart automation to over 3 million households around the world. From heating, lighting, appliances, curtains, and more — if it runs on electricity, chances are we can automate it. We’ve built over 100 smart devices (and counting!), and everything happens right here at our headquarters in Sofia.
Sounds exciting? Keep reading...

Account Executive

Your Role
As an Account Executive at Shelly, you turn incoming creative requests into clear priorities and keep campaigns and product launches moving from brief to delivery — on time, on budget, and on brand. You connect our internal teams, creatives, and agency partners, giving designers and copywriters room to do their best work without adding bureaucracy. You report to the Brand and Creative Lead and join a growing creative team, where your production or agency account-management experience helps shape how we work.

Your Responsibilities:

• You own creative intake in Jira, with brief templates, request forms, and workflows that give product marketing, sales, B2B, integrations, the training academy, social, PR, and events one clear place to submit requests.
• You assess new requests twice a week, estimate each job’s scope, assign its priority and delivery route, and decide whether to proceed, defer, decline, or redirect it.
• You plan team capacity and schedules to keep each person focused on no more than two or three active jobs, and flag competing priorities before deadlines slip.
• You serve as the single point of contact for video and digital agencies after briefing, track milestones and approval stages, consolidate each round of feedback, and manage quotes, rate cards, and budgets.
• You maintain a live campaign register in Jira so every campaign and launch has a clear stage, next approval point, decision-maker, and up-to-date delivery status.
• You coordinate review rounds and sign-offs with product marketing, legal, translators, and native-language reviewers across our six languages.
• You organise the asset library, project folders, and access rights so markets, agencies, freelancers, and translators can find and use the right files.
• You book and manage freelancers within the allocated flex budget, bringing in extra support where the team needs it.
• You track lead times, review rounds, on-time delivery, and cost per asset, and use the data to improve how the team works.
• You help pilot AI-assisted intake checks and workflow automation in Jira to reduce repetitive admin and make delivery more predictable.

What makes you a great fit:

• You bring at least 4 years of experience in creative production, traffic management, or account management within a creative agency or an in-house marketing team.
• You have a proven track record of managing multiple projects — from campaigns and product launches to video shoots — with clear deadlines, budgets, and several stakeholders.
• You know how to brief and manage external agencies, freelancers, and production partners, including quotes, rate cards, and budgets.
• You work confidently in Jira or a similar work management tool and have hands-on experience setting up intake forms, workflows, dashboards, or automations — not just using them.
• You understand design, packaging, and video production well enough to estimate the work involved and spot a timeline that does not add up.
• You think in systems: you spot dependencies, fix recurring bottlenecks, and build reusable templates rather than answer the same question twenty times.
• You ask what a request is really for, challenge unsupported deadlines, and back your decisions with sound reasoning. You say “not now” with a reason and “yes” with a plan.
• You take ownership without waiting for perfect information, close gaps, and keep the right people informed.
• You communicate clearly and confidently, write updates people can scan in thirty seconds, run focused meetings, and push back respectfully — including with senior stakeholders.
• You use AI tools and automation to reduce repetitive work and make more room for creative thinking.
• You are fluent in English, both written and spoken, and open to occasional travel.

What is in it for you

Work:

• A welcoming, collaborative team
• Meaningful products and services that people actually use and love.
• Learning opportunities to sharpen your skills
• Competitive salary + Performance bonuses
• Modern office in a great location
• Fun team buildings and company events

Lifestyle:

• 26 days of paid annual leave
• Flexible working hours
• Additional health insurance
• Free access to all Shelly devices (yes, you can smarten up your whole home!)
• Multisport Card
• Fully sponsored yearly public transport card

Ready to join the Shelly Revolution? 
Let’s build the future of smart living together. 
Hit that Apply button — we can’t wait to meet you.