Account Manager

Company description

Mars United Commerce Powered by Marilyn is a global commerce company that delivers all the solutions clients need to grow their business today and tomorrow. Founded by the late Marilyn Barnett, we’ve become global leaders in four key commerce disciplines – Strategy & Analytics, Digital Commerce, Content & Experiences, and Retail Consultancy – that together form a United Commerce Ecosystem that provides all the expertise clients need to navigate the commerce marketing landscape. Our 800+ Martians across North America, Europe, Australia, New Zealand and Asia exist to drive growth for our people, our clients, and our communities all across the globe. In late 2024 Mars United Commerce became part of the Publicis Groupe.

Overview

Job Description:

We’re on the lookout for an Account Manager to join our dynamic Sydney team. This is an exciting opportunity to work with some of the biggest brands in the retail and commerce space, delivering innovative campaigns that drive real results.

About the role:

As an Account Manager, you’ll be the go-to contact for client accounts, managing day-to-day communications and ensuring seamless delivery of campaigns. You’ll collaborate with senior team members to plan and execute activations end-to-end, while building strong client relationships and delivering exceptional service.

Key responsibilities:

• Interpret client briefs and support proposal development, including timelines, cost scoping, and creative input.

• Manage campaign execution from start to finish, ensuring delivery exceeds client expectations within agreed budgets.

• Lead client communications, including WIP meetings and reporting.

• Prepare accurate studio briefs and proof creative outputs for quality and compliance.

• Oversee campaign reporting in collaboration with data analysts, crafting insights and presenting results.

• Manage budgets and supplier quotes, ensuring financial accuracy and margin delivery.

• Support senior team members with large-scale estimates and independently create smaller estimates.

The Person we are looking for has/is:

• Minimum 2 years’ experience in a marketing or advertising agency, ideally across shopper, experiential, eCommerce, or media.

• Strong project management skills with a proactive, solutions-focused approach.

• Excellent communication and interpersonal skills, with a knack for building client relationships.

• Ability to work collaboratively in a fast-paced environment and manage multiple priorities.

• Detail-oriented with strong decision-making and problem-solving capabilities.

• A passion for innovation and continuous improvement.

Why Join Us? You’ll be part of a global network with access to industry-leading tools, flexible working options, and a culture that values creativity, collaboration, and growth. Plus, enjoy perks like wellbeing programs, career development opportunities, and the chance to work on world-class brands.

You can read more about our benefits here:

What we will offer you:

Be a part of the Publicis Groupe family and one of the world’s most progressive and dynamic modern communications businesses.  

Enjoy all the perks that come with our network offering:  

• A comprehensive Wholeself program supporting Physical, Mindful and Financial wellbeing. 

• A creative, lively and rewarding office environment where people love working with each other, supported by our Publicis Liberté flexibility approach “working your way, with us!”  

• Access to our Global AI Platform, Marcel, connecting Publicis Groupe employees with opportunities for career mobility and collaboration across our global network.

• Extensive Learning & Development opportunities, including more than 15,000 learning programs via our online learning platform Marcel Classes 

• A culture of open feedback and support to reach your goals through our Career Conversations program.  

• A committed Diversity, Equality and Inclusion strategy driven through our Viva! Women, Égalité, enABLE and Embrace (reconciliation action plan) programs.   

• Work Your World program enabling employees the flexibility to work from anywhere in the world for up to 6 weeks per year. 

• Parental leave policy with up to 18 weeks paid primary carer leave and generous secondary carer benefits. 

• Access to counsellors, psychologists and professionals through Sonder - an all-in-on digital wellbeing technology platform designed to support psychological, medical & safety needs. 

If you don’t tick every box in this ad, please don’t rule yourself out. We focus on hiring people who share our values of inclusion, collaboration, adaptability, fearlessness, and integrity, rather than ticking boxes – so if this role resonates with you, please apply.

Diversity. Inclusion. Equity. More than just words, these are part of our DNA. At Publicis Groupe we are committed to the inclusion and recognition of all people; regardless of race, age, culture, ability, ethnicity, gender identity or expression, sexual orientation, marital status and religious affiliation. We believe that to deliver the best solutions to our clients, our people need to reflect the diverse communities in which our clients operate in. We value diversity and the skills, knowledge and experience that difference brings to our culture and solutions. 

Uniqueness is powerful; without it we wouldn’t be where we are today. So be you – we like it that way. 

We are committed to providing reasonable adjustments for people with disability or those that require additional support throughout the application process.  If you need any assistance or adjustments, please contact us via [email protected] - your personal information will be kept confidential.

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