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Advocate Health

Healthcare provider delivering equitable, cost-effective care

Medical Assistant

Clinical Support & Patient AdministrationPosted on Nov 9
Full-timeCharlotte, NC, USAIn-person

About the Job

Requirements

  • High school diploma or GED is required.
  • For the Greater Charlotte division, completion of an accredited Medical Assistant program, structured clinical military training documented by DD214, or EMT qualification is required.
  • A current American Heart Association Basic Life Support certification is required.
  • Successful completion of Atrium Health’s competency assessment is required.
  • No prior experience is required.
  • Ability to perform routine and complex technical skills within the Medical Assistant scope of practice after demonstrated competency is required.
  • Computer proficiency, including keyboarding, navigating a Windows operating system, using electronic mail, and exposure to electronic medical record systems, is required.
  • The role requires the physical ability to sit, stand, walk, lift, squat, bend, twist, crawl, kneel, climb, and reach above shoulders throughout the workday.
  • Ability to lift 35 pounds without assistance is required; patient-handling equipment and another team member should be used for patient lifts over 35 pounds or when the patient cannot assist, when available.
  • Functional speech, vision, hearing, and touch, including fine-hand manipulation skills, are required.
  • The role requires operating all equipment necessary to perform the job and wearing protective clothing and equipment as needed when exposed to mechanical, electrical, chemical, blood, and body-fluid hazards.

Responsibilities

  • Follow Medical Assistant scope-of-practice requirements, policies, and procedures, and maintain training and competency for the area of specialty while providing patient care.
  • Perform rooming and visit tasks, including taking vital signs; reconciling medications; obtaining medical history; reviewing health maintenance and allergies; and conducting depression, suicide, fall, social-driver-of-health, and other screenings.
  • Assist providers with procedures or perform procedures as ordered.
  • Perform laboratory duties, including venipuncture; specimen collection, labeling, and packing; preparation of laboratory orders and requisitions; results tracking; point-of-care testing as ordered; and Clinical Laboratory Improvement Amendments-approved waived laboratory and practice-specific diagnostic testing in accordance with CLIA standards.
  • Safely administer medications and vaccines according to medication-administration rights.
  • Perform duties such as medication refills, insurance authorizations, safety and regulatory log completion, patient messaging, medication and supply ordering, appointment scheduling, and referrals.
  • Cross-train to perform duties relevant to the specialty or clinic practice within the Medical Assistant scope of practice.
  • Communicate effectively and promptly, work as part of the team, and escalate concerns appropriately.
  • Maintain a clean work environment; clean instruments and equipment appropriately; ensure equipment and supplies are in working order; and keep areas appropriately stocked.
  • Provide age-appropriate care by applying knowledge of growth and development across the lifespan, assessing and interpreting patient-status information, identifying age-specific needs, and providing care in accordance with departmental policies and procedures.

About the Company

Advocate Health

Healthcare provider delivering equitable, cost-effective care

Advocate Health runs a multi-state healthcare system that provides care through a network of hospitals, clinics, and affiliated services. It aims to help people live well by delivering equitable care for all in its communities, using its combined strength and expertise to improve health outcomes while lowering costs. The organization operates across seven states (Alabama, Georgia, Illinois, Michigan, North Carolina, South Carolina, and Wisconsin) with strong bases in Chicago and Milwaukee, and focuses on coordinating care, expanding access, and reducing waste to deliver value to patients. Its goal is to offer consistent, high-quality care that is more affordable by emphasizing equity, prevention, and efficient care delivery within a regional network.

Company size
10,001+
Company stage
Not listed
Total funding
Not listed
Headquarters
Charlotte, NC
Founded
2022

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