Nutanix

Builds software to run apps across cloud systems

Resident Consultant

Implementation & Technical Account ManagementConfirmed live in the last 24 hours

Full-timeSingaporeNo salary listed

About the Job

Requirements

At least 10 years of experience in system administration and virtualization technologies.
Strong knowledge of Nutanix AOS/AHV and/or Hyper-V, VMware ESXi, or other converged or hyperconverged platforms.
Ability to independently analyze and diagnose highly complex problems across different platforms.
Customer-centric approach and excellent communication skills.
Comfort performing whiteboarding sessions, group presentations, and customer-centric documentation.
Experience migrating workloads using P2V and V2V.
Understanding of storage and data protection technologies, including replication, snapshots, backup, and restore.
Mandatory certification: VMware certification such as VCP or VCAP, or Nutanix Certified Professional – Multi-cloud Infrastructure.

Responsibilities

Participate in service delivery and work with customers’ IT teams, onsite and remotely, serving as a leading member for Nutanix product implementation, operation, and administration.
Clarify and understand customers’ short- and long-term IT objectives or OLA, and align day-to-day activities with them.
Use extensive knowledge of Nutanix products and features to assist customers with strategic implementations and/or operations support for their Nutanix environments.
Deliver Nutanix implementations and/or virtual infrastructure operations support.
Work collaboratively with architects and subject-matter experts to apply Nutanix best practices and accelerate adoption and expansion of customers’ Nutanix environments.
Proactively assess and identify potential areas for improvement in customers’ IT environments.
Collaborate with the Nutanix Sales Team to identify and communicate new opportunities and ongoing customer status and reporting.
Participate in practice development and ongoing soft- and technical-skill development.
As directed by management, support related Nutanix service offerings or spot engagements within Services Consulting or Residency.

Desired Qualifications

Exposure to automation and scripting; Python or PowerShell scripting to automate tasks is desirable.
Openness to learning Nutanix Certified Professional – Multi-cloud Automation; the company can enable the candidate in this skillset.
Openness to learning and pursuing Nutanix Certified Master – Multi-cloud Infrastructure; the company can enable the candidate and support certification.

Hungry, Humble, Honest, with Heart.

The Opportunity

Are you a highly skilled and customer-oriented professional passionate about delivering Virtualization Solutions and driving operational excellence in enterprise cloud infrastructure? If so, consider joining us at Nutanix as a Services Consultant. This role offers the unique opportunity to be at the forefront of our Services Consulting and Resident team, experiencing both personal and team growth that will inspire you to reach new heights. Be a part of Nutanix's mission to ensure the success of our industry-leading clients and deliver exceptional customer experiences.

About the Team

As a potential job applicant considering a role at Nutanix, you would be joining the Services Delivery team as part of a global organisation. You would be delivering cutting-edge Day-one IT Virtualization Consulting Services and Day-two IT Virtualization Operations support. The team culture is focused on providing value that exceeds customer expectations and aims to shorten the return on investment for Nutanix’s clients. You will be able to work with a talented and dedicated team that collaborates closely to achieve common goals.

You will report to the Senior Manager of Professional Services and work in a hybrid Services delivery model, where you are required to be in the office 2-3 days per week when not working at a customer site. This arrangement allows for a balance between collaborative in-person work and the flexibility to work remotely. Additionally, the role may require 20-40% travel, including visits to domestic client sites. There may also be exciting opportunities to travel overseas for internal team events or training sessions, providing a global perspective and fostering cross-cultural collaboration within the organization.

Your Role

Participate in service delivery and working with a customer's IT team (both onsite and remote) and be recognised as a leading member for Nutanix product implementation, operation, and administration.
Clarify and comprehend the customer's short—and long-term IT objectives or OLA and align yourself with your day-to-day activities.
Leveraging extensive knowledge of Nutanix products and features to assist customers in planning strategic implementations and/or operations support for their Nutanix environment.
Be responsible for delivering Nutanix Implementations and/or Virtual Infra operations support.
Leverage Nutanix IP by working collaboratively with architects/SMEs to blend Nutanix best practices to accelerate the adoption and expansion of their Nutanix environment.
Be proactive and actively assume, assess, and identify possible areas of improvement in the customer's IT environment.
Collaborates with the Nutanix Sales Team in identifying and communicating new opportunities and ongoing customer status and reporting.
Participation in practice development and soft and technical skill development is required to keep up with the rapidly growing industry.
Based on your management's direction, part of your workload may cover related Nutanix service offerings or spot engagements within Services Consulting or Residency.

What You Will Bring

Sound experience of 10+ years in system administration and virtualization technologies
Excellent knowledge of Nutanix AOS/AHV and/or Hyper-V / VMware ESXi or other converged or hyperconverged platforms.
Able to independently analyse and diagnose highly complex problems across different platforms.
Customer centric approach, excellent communication skills
High level of comfort performing white boarding sessions, group presentations, and other customer centric documentation.
Migration of workload, both P2V and V2V.
Understanding of storage technologies and data protection technologies like replication, snapshots, backup, restore, etc.
Exposure to Automation and scripting is preferred. Python/PowerShell scripting to automate tasks (Desirable)
Mandatory Certification:

VMware certification such as VCP or VCAP OR
Nutanix Certified Professional – Multi-cloud Infrastructure

Desired Certification:

Nutanix Certified Professional – Multi-cloud Automation - We can enable the candidate on this skillset, but he/she should be open to learn this
Nutanix Certified Master – Multi-cloud Infrastructure - We can enable the candidate, and have him/her take up the certification

About the Company

Nutanix

Builds software to run apps across cloud systems

Nutanix builds infrastructure software for organizations that run applications and manage data across private data centers, public clouds and edge locations. Its cloud platform combines virtual machines, storage, networking and management, with AHV virtualization and Prism controls in one system. Customers also use its tools to operate Kubernetes clusters, automate databases and deploy AI inference services across computing environments. The company sells software subscriptions and support that run on compatible servers and public cloud capacity supplied by other providers. Nutanix was founded in 2009 and is headquartered in San Jose, California.

Company size: 5,001-10,000
Company stage: IPO
Headquarters: San Jose, CA
Founded: 2009

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