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RELX

Global information analytics and decision tools

Legal Engineer

Implementation & Technical Account ManagementConfirmed live in the last 24 hours
Full-timeFarringdon, London, UKNo salary listedIn-person

About the Job

Requirements

  • Qualification as a Solicitor in England & Wales, ideally with 3+ years of post-qualification experience gained within a large law firm or major in-house legal team.
  • Experience working with complex legal workflows across transactional and/or contentious practice areas.
  • Strong consulting, facilitation, and stakeholder management skills, with confidence engaging senior legal professionals.
  • A genuine interest in legal technology, artificial intelligence, and workflow transformation, with curiosity about how technology can improve legal service delivery.
  • Excellent relationship-building skills and the ability to influence, collaborate, and drive change across multiple stakeholders.

Responsibilities

  • Lead workflow discovery sessions with customers to understand current legal processes, identify pain points, and define opportunities for artificial-intelligence-enabled improvement.
  • Design, configure, and deploy artificial-intelligence-enabled workflows and skills that align with customer processes and business objectives.
  • Deliver targeted onboarding, enablement, and adoption sessions tailored to different user groups and practice areas.
  • Work alongside Customer Success to embed new workflows into day-to-day legal practice and drive sustained adoption.
  • Monitor customer usage and identify opportunities to improve adoption, engagement, and value realization.
  • Demonstrate measurable customer outcomes, including improvements in efficiency, quality, consistency, and risk reduction.
  • Act as the voice of the customer by translating workflow requirements, product gaps, and customer feedback into actionable insights for Product and Development teams.
  • Share best practices and reusable workflow solutions across customers and internal teams.

About the Company

RELX

Global information analytics and decision tools

RELX is a global provider of information-based analytics and decision tools for professionals across scientific, technical, medical, legal, risk, business, and exhibitions industries. It operates in four segments: Scientific, Technical & Medical; Risk & Business Analytics; Legal; and Exhibitions. Its products combine large datasets, analytics, and decision-support tools to help researchers, healthcare professionals, lawyers, and business leaders make informed choices, improve productivity, and achieve better outcomes. Revenue mainly comes from subscriptions, with additional income from transactional sales and advertising. RELX differentiates itself through its deep data assets, specialized industry knowledge, and multi-segment offerings that span content, analytics, and decision-support services. The company pursues a goal of delivering trusted information and insights while supporting corporate responsibility and alignment with the UN SDGs through its products and partnerships.

Company size
1,001-5,000
Company stage
IPO
Headquarters
London, United Kingdom
Founded
1894

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