Bar Supervisor

Job Description

• Guest Service Excellence:

  • Ensure all guests receive a warm welcome and professional, attentive service throughout their visit.

  • Maintain a personalized approach with guests, anticipating needs and providing exceptional beverage experiences.

  • Handle guest feedback and complaints with tact, professionalism, and prompt resolution.

• Bar Operations Management:

  • Oversee the daily running of the bar, ensuring smooth operations during service.

  • Ensure all beverages are prepared and presented according to established resort standards.

  • Manage mise-en-place, stock rotation, and cleanliness of the bar area at all times.

• Team Leadership and Training:

  • Supervise and motivate bar staff to maintain a high level of service quality and professionalism.

  • Conduct on-the-job training to enhance product knowledge, service techniques, and customer interaction skills.

  • Foster a positive team spirit and encourage collaboration with restaurant and kitchen teams.

• Inventory and Cost Control:

  • Monitor stock levels and ensure accurate inventory management.

  • Prevent wastage and ensure proper handling, storage, and usage of beverages and bar supplies.

  • Assist in beverage cost control and report discrepancies or shortages to management promptly.

• Product Knowledge and Innovation:

  • Maintain thorough knowledge of all beverage offerings, including cocktails, wines, spirits, and non-alcoholic options.

  • Contribute creative ideas for new cocktails or promotions that enhance guest satisfaction and drive sales.

  • Stay updated on beverage trends and ensure the bar menu remains appealing and current.

• Health, Safety, and Hygiene:

  • Enforce strict adherence to hygiene, sanitation, and safety standards in compliance with resort policies.

  • Ensure bar equipment is maintained and in good working condition.

• Administrative Duties:

  • Assist in staff scheduling, daily reporting, and coordination of bar requisitions.

  • Participate in departmental meetings and contribute to the continuous improvement of bar operations.

Qualifications

• Education:

  • School Certificate (SC) or equivalent qualification.

  • A Certificate or Diploma in Hospitality Management / Bar Operations from a recognized institution

• Experience:

  Minimum 1–3 years of experience in bar or restaurant service within a 4- or 5-star hotel or resort 

• Skills and Competencies:

  • Excellent knowledge of beverages, mixology, and service techniques.

  • Strong leadership, communication, and interpersonal skills.

  • Fluent in English and French (knowledge of an additional language such as Creole or another foreign language is an advantage).

  • Sound understanding of hygiene and safety regulations.

  • Computer literacy

Additional Information

WORK WITH CONSTANCE

🌿 Join a team where well-being, career development, and collaboration are at the heart of everything we do.

• We believe in continuous learning and growth to help our teams achieve their full potential.
• A strong family spirit is part of our identity, we support and care for one another.
• We offer international career opportunities, allowing you to develop within a renowned luxury hospitality group.
• Our passion for luxury hospitality is reflected in every detail of the guest experience.
• We are committed to environmental and societal contributions, integrating sustainability into everything we do.

🌿We want our team members to feel valued and supported, offering a work environment that encourages excellence, personal growth, and cultural diversity. By nurturing employee satisfaction, we create a positive mindset that naturally translates into exceptional guest service.

🌿 Be part of a company that values people, innovation, and excellence.