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Domino's

Global pizza delivery and franchise network

Assistant Manager

Food & Beverage Operations ManagementConfirmed live in the last 24 hours
Full-timeGrand Rapids, MI, USANo salary listedIn-person

About the Job

Requirements

  • Follow all company policies and procedures and expect the same from the crew.
  • Comprehend and give correct written instructions.
  • Communicate verbally with customers and co-workers to process orders by phone and in person.
  • Add, subtract, multiply, and divide accurately and quickly, using a calculator if needed.
  • Make correct monetary change.
  • Use verbal, writing, and telephone skills to take and process orders.
  • Coordinate eyes and hands or fingers to make precise movements rapidly and accurately.
  • Enter orders using a computer keyboard or touch screen.
  • Work in varying and sometimes adverse weather conditions when removing trash and performing other outside tasks.
  • Work in in-store temperatures ranging from 36 degrees in the cooler to 90 degrees or above in some work areas, with sudden temperature changes.
  • Work around food odors, cornmeal dust, cramped quarters including the walk-in cooler, hot surfaces and tools from ovens, sharp edges, and moving mechanical parts.
  • Talk and hear on the telephone; use near and mid-range vision for most in-store tasks; have depth perception; and differentiate between hot and cold surfaces.
  • Direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Perform most tasks while standing and walk short distances for short durations.
  • Unload bulk product deliveries using a hand truck; handle cases weighing up to 50 pounds and stack them on shelves up to 72 inches high.
  • Carry large cans weighing 3 pounds, 7 ounces; occasionally carry 30-pound pizza sauce; and carry trays of pizza dough weighing approximately 12 pounds each.
  • Push or pull trays on dollies, with a stack of trays requiring up to 7.5 pounds of force to move.
  • Infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, or perform maintenance.
  • Bend forward at the waist at the pizza assembly station, front counter, and when stocking ingredients; the assembly-station position may be repeated continuously for 30–45 seconds at a time.
  • Occasionally crouch or squat to stock shelves and clean low areas.
  • Reach continuously upward, downward, and forward; use hands continuously, including forceful forearm and wrist movements when shaping pizza dough.

Responsibilities

  • Be responsible for everything that happens during the shift, including cost controls, inventory control, cash control, and customer relations.
  • Set the example for the crew and ensure policy and procedure compliance.
  • Manage staffing, paperwork, cost controls, cash control, food management, scheduling, store image and standards, customer service, attendance and punctuality, transportation to and from work, store cleanliness, marketing, and profitability.
  • Operate all equipment.
  • Stock ingredients from the delivery area to storage, the work area, and the walk-in cooler.
  • Prepare product.
  • Receive and process telephone orders.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility daily.

About the Company

Domino's

Global pizza delivery and franchise network

Domino’s delivers pizza and related items worldwide through a network of franchise stores. Customers place orders online, via app, or in-store; store teams prepare the pizzas and drivers deliver them or customers pick up, with a focus on speed and consistency. Its global franchise system provides broad reach, standardized service, and a strong brand, along with community involvement. Its goal is to be the leading pizza company by delivering great-tasting pizzas quickly and expanding its global footprint while supporting franchisees and communities.

Company size
10,001+
Company stage
IPO
Headquarters
United Kingdom
Founded
1960

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