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Four Seasons

Luxury hotel management with branded residences

In-Room Dining Host

Dining, Bar & Counter ServiceUpdated on Nov 10
Full-timeMexico City, CDMX, MexicoNo salary listedIn-person

About the Job

Requirements

  • Completed high school education or equivalent experience.
  • One to three years of experience performing the role.
  • Ability to read, speak, and write in Spanish and advanced English.
  • Ability to understand and become familiar with hotel quality and service standards.
  • Apply integrity, transparency, and ethical judgment in handling situations.
  • Use interpersonal, relationship-building, problem-solving, decision-making, and conflict-resolution skills.

Responsibilities

  • Deliver food orders to guest rooms, including special needs or requests; verify completed kitchen orders against the order taker or the guest's original order; transport items promptly to maintain food quality.
  • Greet guests and describe selected items using engaging explanations of their origin, flavor, and preparation; explain tray and tableware pickup options; respond to pickup requests within established time standards.
  • Break down, clean, and set up in-room dining tables, condiment setups, cutlery, tableware, and side stations.
  • Anticipate guest needs, check satisfaction, offer suggestions, and respond promptly and appropriately to guest concerns and requests.
  • Work harmoniously and professionally with colleagues and supervisors.

Desired Qualifications

  • One to three years of experience in a luxury hotel environment is a plus, but is not required.

About the Company

Four Seasons

Luxury hotel management with branded residences

Four Seasons manages a global network of luxury hotels, resorts, and branded residences under the Four Seasons name, typically without owning the real estate. It earns mainly through management fees tied to hotel revenue and operating profit, plus licensing and fractional ownership fees. Its differentiator is a strict focus on quality, service, culture, and brand, with offerings like branded residences and Four Seasons Residence Clubs that blend hotel services with ownership. Its goal is to maintain leadership in luxury hospitality by delivering exceptional guest experiences, expanding premium properties globally, and offering distinctive ownership that ties guests to the Four Seasons lifestyle.

Company size
10,001+
Company stage
Not listed
Total funding
Not listed
Headquarters
Toronto, Canada
Founded
1993

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