Compensation Overview

TEAM OVERVIEW

The Deployment Operations Manager is responsible for managing the coordination and execution of fielding Anduril’s products and hardware. Working across product, engineering, sales, and account management, Deployments is in charge of all Logistics and Technical Operations (field operations). This includes forward logistics, site installation and set up for new customer deployments/test events/demonstrations, maintenance & repairs, field inventory management, and reverse logistics. Deployments works side-by-side with Anduril’s Growth and Engineering teams to understand the specific problem sets for each new deployment and then shapes the plan to fit the mission needs. The team is a crucial component of ensuring customer and mission success, so therefore plays a critical role in the shaping and future of Anduril Industries.

SUMMARY / ABOUT THE JOB

We are looking for a Deployment Operations Manager to join our rapidly growing team in Quincy, MA. In this role, you will be responsible for managing the processes and execution of deploying Anduril’s people and hardware across the globe. You will oversee all deployments across the Maritime business line and will need to partner deeply with Growth and Field Operations leads to deploy the right hardware and people at the right time to ensure mission success. This will require unique problem solving skills, the ability to work across teams seamlessly, and a deep appreciation for details. The Deployment Operations Manager is responsible for managing the deployment and maintenance calendar while ensuring all critical milestones are met during the pre-deployment planning process. This role involves leading and coordinating with cross-functional teams to ensure seamless execution of all elements of deploying, fielding, and maintaining hardware. It will require an understanding of logistics, hardware operations, and cross-functional project management in order to be successful.

This is a brand new role in the Maritime Business Line. We are a fast-growing company at the early stages of our growth, and you will be expected to own material and important projects during your time on the team, which will have a significant impact on the company’s trajectory. Anduril fosters a diverse, collaborative, culture with plenty of opportunities for ownership and professional growth.

WHAT YOU’LL DO

• Collaborate cross-functionally across Anduril and develop strong working relationships with the Growth and Field Operations leads to ensure the successful execution of all deployments.
• Own and flawlessly execute the Deployment Operations lifecycle of all deployments. You will be asked to own and manage all deployments related to the Maritime Business Line.
• Communicate effectively to keep internal and external teams informed at all times. Use the necessary tools (JIRA, NetSuite) and channels (Slack, email, meetings) to ensure stakeholders understand what needs to be accomplished and when.
• Obsess over the details and create structured plans for each and every deployment to ensure that people and hardware are in the right place at the right time. Deploying Anduril’s hardware requires white glove service where there are no second chances or do-overs
• Problem solve and remove obstacles for the team and internal and external partners. Know how to think critically and engage the right teams to help.
• Be a team player where no task is too small. Be willing to roll up your sleeves and get the job done. Embrace the startup life.
• Drive for continuous improvement and consistently look for ways to improve Anduril’s Deployment Operations processes. There are constantly new challenges and new products, so always look for ways to ease the burden on our internal customers.
• Guide the team of Operations & Logistics Associates assigned to your Business Line through all deployment coordination and operations. Mentor and help develop the individuals on the team while ensuring overall mission success.

QUALIFICATIONS

• 5+ years of experience in operations, logistics, supply chain operations, product delivery, or project management
• A background in managing concurrent complex projects or tasks. Preferred in a manufacturing or hardware environment
• Advanced use of MS Word, Excel, Slack, Outlook; other productivity tools
• Strong independent worker who can drive outcomes with minimal oversight
• Strong problem solving skills and practical creativity. You will both identify strategic and scrappy solutions to problems and ruthlessly follow through
• Strong attention to detail
• Quick learner, willing to dive into new topics, both technical and non-technical
• Strong customer service mentality and willingness to work with stakeholders across an organization
• Must be able to obtain and hold a U.S. TS/SCI security clearance