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Pilgrim Labs

AI-powered platform for product decision support

Government Operations Lead

Business Development & PartnershipsConfirmed live in the last 24 hours
Full-timeNo salary listed

About the Job

Requirements

  • A track record in defense business development, acquisition, or government contracting, including independently advancing opportunities into funded pilots, programs, or contracts for emerging technologies.
  • Operational experience in combat casualty care, tactical medicine, CBRN response, or force protection.
  • Working knowledge of Department of Defense or intelligence community acquisition pathways, funding sources, and contracting vehicles.
  • Ability to research complex technical and operational topics and turn findings into clear, persuasive briefs, proposals, and presentations.
  • Experience briefing and engaging military operators, acquisition officials, program leaders, or agency decision-makers, adapting the message to their priorities and securing concrete next steps.
  • Must be a U.S. Person.

Responsibilities

  • Map defense, intelligence, and federal health agencies to understand the offices, units, programs, decision-makers, funding sources, contracting vehicles, and acquisition pathways relevant to Pilgrim.
  • Build account and capture strategies for priority government customers, including who to engage, what problem to lead with, what funding path to pursue, and what steps are needed to advance the opportunity.
  • Drive business development from initial research and outreach through meetings, proposals, pilots, funded programs, and contracts.
  • Create briefing decks, diagrams, stakeholder maps, and other visual materials using Figma, PowerPoint, or similar tools.
  • Track relevant programs, solicitations, budget activity, policy priorities, agency initiatives, and competitive dynamics.
  • Turn customer conversations, mission requirements, and market research into clear recommendations for Pilgrim's product, engineering, and leadership teams.
  • Represent Pilgrim in government meetings, field visits, conferences, exercises, demonstrations, and partner engagements, traveling frequently to military installations, government sites, and operational units.
  • Support sensitive or classified government programs where discretion, professionalism, and sound judgment are required.

About the Company

Pilgrim Labs

AI-powered platform for product decision support

Pilgrim Labs builds an AI-powered platform for product teams to turn customer feedback into strategic product decisions. It connects with data sources like Slack, Zendesk, and Gong to collect customer input and research in one place, then uses artificial intelligence to identify customer needs, pain points, and opportunities. This helps teams prioritize features and shape their roadmaps based on actual user sentiment rather than just anecdotes. Compared with others, Pilgrim combines multiple data streams into a single, data-driven view and targets product managers, designers, researchers, and executives to align everyone around customer insights. The company aims to help teams create customer-centric products more efficiently by guiding development with structured, evidence-based analysis.

Company size
11-50
Company stage
Seed
Total funding
$32.6M
Headquarters
Redwood City, CA
Founded
2023

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