Office Administrator

* Please note: this role is 100% in-office in Back Bay*

As an Office Administrator, you are the first person our customers see when they walk into a Compass office. As an Office Administrator, you are passionate about your customers, delivering a world-class experience, and partnering with the rest of the Agent Experience team when support is needed.

At Compass, You Will:

• Serve as the face of the office by welcoming guests, managing mail distribution, facilitating in-office event setup, and providing first-line support for office-related needs
• Be responsible for the overall appearance and organization of the office, maintaining supply inventory of food/drinks/supplies, and escalating facilities issues
• Handle incoming and outgoing checks and communicate with agents accordingly
• Work collaboratively with other team members and departments to champion questions and feedback on behalf of agents
• Answer basic questions and troubleshoot issues related to technology/devices, conference room hardware, enterprise systems, etc.
• Provide ad hoc administrative assistance as needed, such as sales meeting preparation, data entry, and office-wide communications

What We're Looking For:

• 1-2 years of previous experience in customer service, administrative work, office management, hospitality, or operations
• Previous experience in real estate is a plus
• Great listening skills, connects well with others, and is empathetic to the customer's pain points
• A passion for creating community within a space; you encourage in-office interaction, bonding, and engagement
• Strong problem-solving and analytical skills, allowing you to adapt and formulate solutions quickly
• Strong verbal communication and presentation skills
• Meticulous attention to detail, highly organized
• Ability to work in the office during standard operating hours
• Ability to lift up to 25 lbs

Compensation: The base pay range for this position is $20.53-$22.79/hr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. Bonuses and restricted stock units may be provided as part of the compensation package, in addition to a full range of benefits. Base pay is based on market location. Minimum wage for the position will always be met.