Senior Associate - Accounts Receivable, Global Service Centre

About DP World

Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally.  With a dedicated, diverse and professional team of more than 111,000 employees from 159 nationalities, spanning 77 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future. We’re rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.

What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimizing disruptions from the factory floor to the customer’s door. 

About DP World Global Service Centre

DP World’s Global Service Centre (GSCs) are key enablers of growth delivering standardization, process excellence and expertise, and automation in areas of Finance, Freight Forwarding, Marine Services, Engineering and Human Resources, helping accelerate DP World’s growth and business transformation. As we experience exponential growth, there has never been a more exciting time to join us. Discover your next role here and change what's possible for everyone! As an equal employer that recognizes and values diversity and an inclusive culture, we empower and up-skill our people with opportunities to perform at their best. Join us and be part of an amazing team that is transforming the future of world trade. 

Role Purpose: 

Senior Associate – Accounts Receivable will be responsible for managing and follow-up on customer overdues, resolve customer queries, ensure accurate cash application, customer reconciliation, understand the day-to-day operations in Accounts Receivable functions. The role requires strong operational execution and a focus on process accuracy and compliance.  The incumbent will work closely with internal & external departments to ensure timely and accurate AR processes.

Key Accountabilities:

• Ensure timely and effective follow-up on overdue receivables, managing communication with customers for payment reminders, and escalating unresolved issues to higher management as necessary.
• Performing daily cash application processes, including complex transactions, overseeing the accurate allocation of incoming payments and resolving payment discrepancies.
• Analyse ageing reports and customer payment patterns. Identify and follow-up for unaccounted entries.
• Take initiatives in process improvement ideas to standardise and minimise the workaround.
• Be available for cross functional training.
• Maintain comprehensive documentation and records, ensuring compliance with accounting standards, audit requirements, and company policies and sharing best practices with team members.

Qualifications, Experience, and Skills:

• Bachelor’s degree in accounting, Finance, or Commerce. 
• Strong written and verbal communication skills in English.
• Good understanding of accounting principles.
• Proficient in ERP systems (SAP, Oracle, etc.) and MS Excel.
• Ability to manage workload effectively, prioritize tasks, and meet deadlines.
• Willingness to work in shifts as per business requirement, including night shift if required.

Experience:

• Minimum 2–4 years of experience in Finance & Accounting, with strong exposure to AR processes.
• Prior involvement in process improvement or ERP implementation projects is an added advantage.

DP World is committed to the principles of Equal Employment Opportunity (EEO). We strongly believe that employing a diverse workforce is central to our success and we make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, gender, disability, race, religion or belief.