Full-Time
Enterprise Services Manager
Confirmed live in the last 24 hours
Stripe
10,001+ employees
Online payment processing solutions provider
Expert
New York, NY, USA
- 10+ years of professional services sales experience, preferably at a technology company or a consulting firm, with a track record of top performance.
- Proven experience in pre-sales and sales of sizable service engagements, as well as in contract and Statement of Work (SOW) development.
- Demonstrated ability to lead large transformational engagements using disruptive technologies.
- Thrives on the urgency and importance of working with our largest customers, achieving set objectives while balancing competing priorities.
- Ability to understand complex business requirements and develop tailored solutions.
- Demonstrated ability to navigate ambiguity to produce strategic insights and identify opportunities.
- Own the entire Professional Services sales cycle for enterprise companies.
- Partner with Account Executives on named account lists to develop account plans aimed at winning and expanding Professional Services business with enterprise clients.
- Drive the success of Professional Services by managing and forecasting bookings.
- Craft custom proposals that align with clients' business outcomes, utilizing services across Professional Services and partner offerings.
- Advise senior leadership in customer organizations on building business cases for digital transformation.
- Lead pre-sales workshops with customers, focusing on strategy, vision, discovery, and assessment.
- Shape Professional Services deals, and build and negotiate contracts/Statements of Work.
- Engage with Product and Engineering teams to influence product strategy for large clients.
- Collaborate effectively with GTM partners to integrate complementary strategies and drive mutual growth objectives.
- Prepare the delivery team with user insights to ensure that the delivery aligns with the desired business outcomes.
- Knowledge of the sales cycles associated with a SaaS product or technology platform for strategic enterprise customers.
- An in-depth understanding of the buyer journey and the ability to lead complex, multi-party sales in a highly consultative manner.
- Experience working with upper middle market and enterprise companies.
- A proven track record of driving cross-functional alignment among a broad set of stakeholders, including engineering, sales, support, product, marketing, data science, and senior leadership, to achieve growth targets.
- Experience in building and scaling a go-to-market (GTM) growth discipline, including the development of strategy, processes, and operating models.
- Proven ability to create a strong growth culture within a team.
- Background in a growth-stage internet/software company and/or the payments industry.
- Familiarity with APIs and their role in digital solutions.
Stripe provides online payment processing solutions for internet businesses through a suite of payment APIs. These APIs enable businesses to accept and process payments easily over the internet. Stripe serves a diverse clientele, including small startups and large enterprises, primarily in e-commerce, subscription services, and marketplaces. The company focuses on simplifying and securing online payments, charging fees based on transaction volume. Its offerings include payment acceptance, billing management, marketplace payment solutions, business incorporation assistance, fraud prevention tools, financing options, and identity verification services. Stripe's goal is to streamline online transactions for businesses of all sizes, ensuring they can manage payments efficiently and securely.
Company Stage
Private
Total Funding
$8.5B
Headquarters
South San Francisco, California
Founded
2010
6 month growth
↑ 0%1 year growth
↑ 3%2 year growth
↓ -2%
Simplify's Take
What believers are saying
- Stripe's global reach is enhanced by stablecoin payments in 69 countries.
- The fintech sector's 45% ad spending increase indicates a growing market for Stripe.
- Stripe's instant A/B testing feature optimizes payment methods, potentially increasing revenue.
What critics are saying
- Increased competition from fintech companies like PayPal and Square threatens Stripe's market share.
- The rise of stablecoins could disrupt traditional payment models, impacting Stripe's business.
- Heightened fintech advertising may increase Stripe's marketing costs to maintain competitiveness.
What makes Stripe unique
- Stripe offers a comprehensive suite of payment APIs for online businesses.
- Stripe's platform supports stablecoin payments, enhancing flexibility and speed for users.
- Stripe's partnership with Klarna enables businesses to offer BNPL options, boosting revenue.
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Benefits
Inclusive coverage - We provide a thoughtful and balanced set of benefits that allow Stripes to be their best selves and do great work. Whether that means offering comprehensive mental, physical, and medical health plans, supporting Stripes’ financial futures, providing fertility benefits and parental leave, or making sure Stripes have access to healthy food at the office, our robust programs put Stripes and their families first.
Growth by way of learning - We are voracious learners and teachers. Our Education team delivers an onboarding and product training curriculum for all new Stripes, and hosts expert-led courses on things like project management fundamentals and macroeconomics. Beyond the formal program, Stripes are constantly sharing knowledge with each other through conversation, documentation, reading groups, and informal talks.
A principled approach to food - The food program holds a special place in Stripe’s history and future. These Stripes come to our kitchen from a breadth of backgrounds and experiences, and focus on one proposition—respect. This is apparent not only in the local ingredients they work with or in the gracious, teamwork-driven buffet lines, but also in their approach to growing a global team through sustainable food practices and minimal waste.