All Accor

Global hotel management, franchising, loyalty program

Waitress/Hostess

Dining, Bar & Counter ServiceConfirmed live in the last 24 hours

Full-timeAmman, JordanNo salary listedIn-person

About the Job

Requirements

Previous service experience is an asset.
Previous point-of-sale system experience is an asset.
Prior experience working with Opera or a related system.
Fluency in English; additional languages are a plus.
Excellent communication and organizational skills.
Strong interpersonal and problem-solving abilities.
Ability to remain responsible and reliable.
Ability to work well under pressure in a fast-paced environment.
Ability to work cohesively as part of a team.
Ability to focus attention on guest needs while remaining calm and courteous.

Responsibilities

Consistently offer a professional, friendly greeting and engaging service.
Understand the server's tasks in the outlet.
Understand shift-end reports in the outlet and the point-of-sale system.
Assist guests with food and beverage menu items in an informative and helpful way.
Know all menu items, garnishes, contents, and preparation methods.
Follow outlet policies, procedures, and service standards.
Follow all safety and sanitation policies when handling food and beverage.
Perform other duties as assigned.

Desired Qualifications

Additional languages are a plus.

Job Description

Consistently offer a professional, friendly greeting and engaging service
Understand the Server’s tasks in the outlet
Understand shift end reports in the outlet and the POS system
Assist guests regarding food and beverage menu items in an informative and helpful way
Have knowledge of all menu items, garnishes, contents and preparation methods
Follow outlet policies, procedures and service standards
Follow all safety and sanitation policies when handling food and beverage
Other duties as assigned

Qualifications

Previous service experience an asset
Previous Point of Sale System experience an asset
Excellent communication and organizational skills
Strong interpersonal and problem solving abilities
Highly responsible & reliable
Ability to work well under pressure in a fast paced environment
Ability to work cohesively as part of a team
Ability to focus attention on guest needs, remaining calm and courteous at all times

Additional Information

Experience is an asset
Prior experience working with Opera or a related system
Strong interpersonal and problem solving abilities
Fluency in English, additional languages are a plus

About the Company

All Accor

Global hotel management, franchising, loyalty program

Accor is a global hospitality group with a wide range of hotel brands spanning economy to luxury. It earns revenue from room bookings, food and beverage services, and management fees from franchised properties, while providing hotel management and franchising services to partners. The company runs a loyalty program, A Club, to keep guests returning, and expands its capabilities through acquisitions like Adoria and a stake in Squarebreak to broaden its offerings. Its goal is to grow its footprint and deliver consistent, responsible guest experiences worldwide by leveraging global expertise and local know‑how, with a strong focus on sustainability.

Company size: 10,001+
Company stage: IPO
Headquarters: Issy-les-Moulineaux, France
Founded: 1967

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