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Sutherland

Global BPO providing customer lifecycle management

Customer Service Representatives

Customer SupportConfirmed live in the last 24 hours
Full-timeNew Cairo City, Cairo Governorate, EgyptEGP15.6k - EGP20.8k /mo

About the Job

Requirements

  • English proficiency at B2 level or above (B2, B2+, or C1).
  • Graduates and dropouts are eligible to apply.
  • Male applicants must provide military papers.

Responsibilities

  • Provide customer service for a TV streaming service account or technical support for a telecom account.

Desired Qualifications

  • Previous experience is a plus.

About the Company

Sutherland

Global BPO providing customer lifecycle management

Sutherland provides business process outsourcing that manages the entire customer lifecycle for clients, including customer support, sales, and related operations across multiple industries. It combines process consulting with outsourced delivery, using end-to-end services that mix human agents with digital tools such as AI and analytics across a global delivery network. It differentiates itself through long-term private ownership that supports steady growth and an integrated approach across technology, telecom, financial services, and healthcare. Its goal is to help clients improve the customer experience while lowering operating costs by outsourcing full lifecycle processes and advancing with digital capabilities.

Company size
10,001+
Company stage
Private
Total funding
$30M
Headquarters
Town of Perinton, New York
Founded
1986

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