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HD Supply

MRO supplier for professional customers

Inside Sales Account Representative

Account ManagementConfirmed live in the last 24 hours
Full-time

About the Job

Requirements

  • Proficiency with Microsoft Outlook, Word, and Excel.
  • B2B experience and customer relationship management knowledge are a plus.
  • A high school diploma or GED is strongly preferred.
  • Specialized skills training or certification may be required.
  • Generally requires 2–5 years of experience in the area of responsibility.
  • Must pass a background and drug test.
  • Must reside within a 50-mile radius of Atlanta, Georgia, New Braunfels, Texas, or Waukegan, Illinois.

Responsibilities

  • Grow an established book of business and build and maintain relationships with decision-makers and influencers in the assigned customer portfolio.
  • Contact customers by phone and email to learn about their businesses and better understand their needs.
  • Facilitate the sales process to generate new sales opportunities or upsell through phone, email, or other electronic communications.
  • Oversee responses to customer order and quotation requests for all account levels, received through outside salespersons, telephone, email, written correspondence, and fax.
  • Prospect for new sales opportunities through outbound calling and emailing.
  • Facilitate the sales process through project management, tracking open sales orders, issue resolution, and customer service and support.
  • Generate profitable growth through quota attainment.
  • Provide product pricing by consulting the pricing matrix and other resources to determine appropriate prices.
  • Develop code directives for certain products while maintaining target margin goals.
  • Perform estimating, take-off, and proposal duties as necessary.
  • Refer complex or unusual problems to a supervisor.
  • Exercise judgment under general supervision in accordance with well-defined policies, procedures, and techniques; output is regularly reviewed by a senior coworker or supervisor.
  • Work an early morning Monday–Friday schedule, with a 6:00 or 6:30 a.m. Central Time shift.
  • Typically travel overnight less than 10% of the time.

Desired Qualifications

  • B2B experience and customer relationship management knowledge.

About the Company

HD Supply

MRO supplier for professional customers

HD Supply is a wholesale distributor of maintenance, repair, and operations (MRO) products for professional customers such as contractors and facilities managers. It sources, stocks, and delivers items like hardware, janitorial supplies, fasteners, electrical, and plumbing products through a branch-based distribution network and business‑to‑business procurement. The company differentiates itself by serving professional facility customers and by leveraging its long relationship with The Home Depot to offer tailored logistics, financing, and service. Its goal is to help facilities stay operational by providing reliable access to a wide MRO range and efficient procurement through a scalable distribution system.

Company size
10,001+
Company stage
IPO
Headquarters
Atlanta, GA
Founded
2007

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